The Royal British Legion
199 Borough High St,
London, SE1 1AA,
United Kingdom
London, SE1 1AA,
United Kingdom
44 80 8802 8080
Non Profit
The Royal British Legion Technographics
The Royal British Legion Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Royal British Legion and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 The Royal British Legion employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Royal British Legion has purchased the following applications: Infor SunSystems for ERP Financial in 2015, MHR iTrent HR for Core HR in 2015, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Royal British Legion is running and its propensity to invest more and deepen its relationship with Infor , MHR (formerly MidlandHR) , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Royal British Legion revenues, which have grown to $275.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Royal British Legion intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Royal British Legion Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP Financial Management | n/a | 2015 | 2015 |
In 2015, The Royal British Legion implemented Infor SunSystems as its ERP Financial application to centralize finance and accounting processes. The implementation targeted core ERP Financial capabilities, including general ledger, accounts payable, accounts receivable and cash management, with configuration oriented toward organizational controls and security.
Configuration and operational work emphasized administration tasks such as creating and maintaining security profiles, building and maintaining approval and transaction workflows, and provisioning new users on Infor SunSystems. Support responsibilities included analysing and troubleshooting system issues, maintaining data integrity, and producing and updating user guides to govern system access and process use.
Reporting and analytics associated with the environment relied on Business Objects to run and create reports for managers, senior staff, members of the board and external governing boards. Operational support also encompassed HR facing systems activities, including providing email, telephone and one to one support for People Manager and Employee Self Service, training new users nationwide on iTrent processes, and delivering telephone aftercare, all coordinated alongside governance routines for role based security and workflow control.
|
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MHR (formerly MidlandHR) | Legacy | MHR iTrent HR | Core HR | HCM | n/a | 2015 | 2015 |
In 2015, The Royal British Legion implemented MHR iTrent HR as its Core HR system. The deployment targeted People Manager and Employee Self Service functionality with a nationwide operational scope covering HR teams, people managers, senior staff and board users.
Operational responsibilities included providing email, telephone and one to one support for People Manager and Employee Self Service, creating, updating and maintaining all user guides for iTrent, and training new users on iTrent and new processes across the nation with ongoing telephone aftercare support. Administrators were responsible for setting up new users, maintaining the integrity of employee data, building and maintaining workflows, and creating and maintaining security profiles.
Reporting was executed using Business Objects, running and creating reports for managers, senior staff members, members of the board and external governing boards, which embedded manager and executive reporting into core HR operations. The support and administration scope included analysing and troubleshooting issues, continuous report builds and data integrity controls to sustain HR process workflows.
Governance activity emphasized access control through security profiles, documentation and training to align workflows with HR governance, and structured aftercare support to stabilize adoption. The Royal British Legion MHR iTrent HR Core HR implementation combined application administration, workflow orchestration and reporting to support HR operational continuity.
|
|
|
|
|
Payroll | HCM |
|
2010 | 2010 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, The Royal British Legion implemented Microsoft 365 in the Collaboration category. Microsoft 365 was provisioned as the organizationwide collaboration platform to support internal communications, document management, and team collaboration across its United Kingdom operations.
The implementation leveraged core Microsoft 365 capabilities, with typical modules such as Exchange Online for email, SharePoint Online for intranet and content management, Microsoft Teams for real time collaboration, and OneDrive for file sync and sharing. The Microsoft 365 tenant was configured with centralized administration, role based access controls, and information governance settings to manage document lifecycle and compliance for a 1500 person nonprofit.
Microsoft 365 is surfaced on the public website to extend collaboration and content access beyond internal users, and the deployment covers business functions including communications, member services, fundraising, and operational teams. Governance focused on tenant level policy, user provisioning workflows, and content classification to align collaboration controls with organizational processes.
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Content Management | Content Management |
|
2012 | 2012 |
|
|
|
|
|
Web Content Management | Content Management |
|
2019 | 2019 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Engagement | CRM |
|
2014 | 2014 |
|
|
|
|
|
Customer Experience | CRM |
|
2015 | 2015 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2014 | 2014 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2015 | 2015 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
|
|
|
|
Partner Relationship Management | CRM |
|
2021 | 2021 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2018 | 2018 |
|
IT Decision Makers and Key Stakeholders at The Royal British Legion
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by The Royal British Legion Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from The Royal British Legion IT executives and key decision makers. This section highlights The Royal British Legion's latest recorded technology evaluations, including Adyen for Payment Processing on 2026-03-05. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the The Royal British Legion digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD The Royal British Legion Technographics
The Royal British Legion is a Non Profit organization based in United Kingdom,
with around 1500 employees and annual revenues of $275.0 million.
The Royal British Legion operates a diverse technology stack with applications such as
Infor SunSystems, MHR iTrent HR and Microsoft 365,
covering areas like ERP Financial, Core HR and Collaboration.
The Royal British Legion has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, MHR (formerly MidlandHR) and Microsoft.
The Royal British Legion recently adopted applications including
Awin Affiliate Marketing in 2021, Rackspace Cloud in 2021 and The Trade Desk in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of The Royal British Legion’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates The Royal British Legion’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete The Royal British Legion technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.