London, SE1 1AA,
United Kingdom
Royal British Legion Technographics
Royal British Legion Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Royal British Legion and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1900 Royal British Legion employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Royal British Legion has purchased the following applications: Infor SunSystems for ERP Financial in 2015, Eploy Applicant Tracking System for Applicant Tracking System, Candidate Relationship Management in 2022, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Royal British Legion is running and its propensity to invest more and deepen its relationship with Infor , Eploy , MHR (formerly MidlandHR) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Royal British Legion revenues, which have grown to $217.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Royal British Legion intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Royal British Legion Tech Stack and Enterprise Applications
Royal British Legion ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, The Royal British Legion implemented Infor SunSystems as its ERP Financial application to centralize finance and accounting processes. The implementation targeted core ERP Financial capabilities, including general ledger, accounts payable, accounts receivable and cash management, with configuration oriented toward organizational controls and security.
Configuration and operational work emphasized administration tasks such as creating and maintaining security profiles, building and maintaining approval and transaction workflows, and provisioning new users on Infor SunSystems. Support responsibilities included analysing and troubleshooting system issues, maintaining data integrity, and producing and updating user guides to govern system access and process use.
Reporting and analytics associated with the environment relied on Business Objects to run and create reports for managers, senior staff, members of the board and external governing boards. Operational support also encompassed HR facing systems activities, including providing email, telephone and one to one support for People Manager and Employee Self Service, training new users nationwide on iTrent processes, and delivering telephone aftercare, all coordinated alongside governance routines for role based security and workflow control.
|
Royal British Legion HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Eploy | Legacy | Eploy Applicant Tracking System | Applicant Tracking System, Candidate Relationship Management | HCM | n/a | 2022 | 2022 |
|
|
|
|
|
Core HR | HCM |
|
2011 | 2012 |
|
|
|
|
|
Payroll | HCM |
|
2011 | 2012 |
|
Royal British Legion Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, The Royal British Legion implemented Microsoft 365 in the Collaboration category. Microsoft 365 was provisioned as the organizationwide collaboration platform to support internal communications, document management, and team collaboration across its United Kingdom operations.
The implementation leveraged core Microsoft 365 capabilities, with typical modules such as Exchange Online for email, SharePoint Online for intranet and content management, Microsoft Teams for real time collaboration, and OneDrive for file sync and sharing. The Microsoft 365 tenant was configured with centralized administration, role based access controls, and information governance settings to manage document lifecycle and compliance for a 1500 person nonprofit.
Microsoft 365 is surfaced on the public website to extend collaboration and content access beyond internal users, and the deployment covers business functions including communications, member services, fundraising, and operational teams. Governance focused on tenant level policy, user provisioning workflows, and content classification to align collaboration controls with organizational processes.
|
Royal British Legion Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Content Management | Content Management |
|
2012 | 2012 |
|
|
|
|
|
Web Content Management | Content Management |
|
2019 | 2019 |
|
Royal British Legion CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Engagement | CRM |
|
2014 | 2014 |
|
|
|
|
|
Customer Experience | CRM |
|
2015 | 2015 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2014 | 2014 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2015 | 2015 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
|
|
|
|
Partner Relationship Management | CRM |
|
2021 | 2021 |
|
Royal British Legion IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
Royal British Legion CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2018 | 2018 |
|
IT Decision Makers and Key Stakeholders at Royal British Legion
Apps Being Evaluated by Royal British Legion Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-03-05 | Royal British Legion | Evaluated | Adyen | Adyen | Payment Processing | ERP |