SBLI Life Insurance
SBLI Life Insurance Technographics
SBLI Life Insurance Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by SBLI Life Insurance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 SBLI Life Insurance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that SBLI Life Insurance has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2017, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, Hubspot CRM for CRM in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems SBLI Life Insurance is running and its propensity to invest more and deepen its relationship with Oracle , Cisco Systems , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing SBLI Life Insurance revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for SBLI Life Insurance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
SBLI Life Insurance Tech Stack and Enterprise Applications
SBLI Life Insurance ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Oracle E-Business Suite | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2017 | 2018 |
In 2017 The Savings Bank Mutual Life Insurance Company of Massachusetts migrated its Oracle E-Business Suite R12 Financial applications to Oracle Cloud ERP in the ERP Financial category. The implementation covered a full lifecycle migration from on premise Oracle E-Business Suite to Oracle Cloud ERP and centralized the companys core financial ledgers and transactional processing on Oracle Financials Cloud applications.
The deployment emphasized reconfiguration of financial modules to exploit Oracle Financials Cloud capabilities, coupled with the use of Oracle SmartView and Hyperion Planning and Budgeting Cloud for enhanced analysis and planning. Work focused on redesigning chart of accounts structures and financial hierarchies to enable tighter reporting and planning alignment, while retaining cloud-native controls and automation available in Oracle Cloud ERP.
Integrations were a central element of the program, including management of a new chart of accounts integration into the existing Hyperion Planning and Budgeting Cloud PBCS and business intelligence applications. The team also led the technical and data integration of third party insurance policy systems, commission systems, and check printing systems into Oracle Financials Cloud applications, creating GL feeds and transactional interfaces to maintain end to end financial posting and commission accounting.
Governance and process change accompanied the technical migration, with finance process reengineering to align close, budgeting and planning workflows to the new cloud application architecture. Implementation activities spanned configuration, interface mapping, and orchestration of batch and reporting flows, positioning Oracle Cloud ERP and Oracle Financials Cloud applications as the primary financial backbone for the finance organization.
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SBLI Life Insurance Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020 The Savings Bank Mutual Life Insurance Company of Massachusetts implemented Cisco Webex Meetings for Audio Video and Web Conferencing to support virtual client interactions and internal collaboration. The Savings Bank Mutual Life Insurance Company of Massachusetts embedded Cisco Webex Meetings on its public website to provide scheduled and ad hoc conferencing access for customers and staff.
Deployment followed a cloud oriented Webex Meetings model, leveraging standard conferencing capabilities such as audio, video, screen sharing, recording, and meeting scheduling consistent with Audio Video and Web Conferencing workflows. Operational scope centers on customer facing service teams and internal departments, with governance focused on meeting access controls and user provisioning managed by corporate IT to align meeting configuration with company scale and regulatory considerations in the United States.
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SBLI Life Insurance CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot CRM | CRM | CRM | n/a | 2020 | 2020 |
In 2020 The Savings Bank Mutual Life Insurance Company of Massachusetts implemented Hubspot CRM on its public website, adopting a cloud SaaS CRM architecture to centralize customer and prospect records. The Hubspot CRM deployment emphasized website embedded tracking and web form capture that feed contact profiles and activity timelines into the system. The implementation served sales, marketing, and client service teams across the insurer, consolidating lead capture from the website into a single contact database.
Configured functional capabilities include contact and company records, a sales pipeline for managing policies and renewals, and activity timelines that surface inbound website interactions. The deployment integrated the public website with Hubspot CRM for form submission capture and tracking, and it established internal workflows for lead routing and follow up to align marketing inquiries to sales processes. Governance centered on centralized contact stewardship and role based access controls to preserve data quality and consistent handling of web generated leads.
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Customer Data Platform | CRM |
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2018 | 2018 |
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Customer Engagement | CRM |
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2020 | 2020 |
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Customer Engagement | CRM |
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2010 | 2011 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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SBLI Life Insurance ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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SBLI Life Insurance PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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SBLI Life Insurance IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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SBLI Life Insurance CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at SBLI Life Insurance
| First Name | Last Name | Title | Function | Department | Phone | |
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SVP, Chief Financial Officer and Treasurer | CXO | Finance | |
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Vice-President and Controller | VP | Finance | |
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Vice President - Financial Operations | VP | Finance | |
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Vice President of Information Technology | VP | IT | |
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Apps Being Evaluated by SBLI Life Insurance Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from SBLI Life Insurance IT executives and key decision makers. This section highlights SBLI Life Insurance's latest recorded technology evaluations, including NICE CXone Chat for Chatbots and Conversational AI on 2026-04-21. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the SBLI Life Insurance digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-04-21 | SBLI Life Insurance | Evaluated | Nice Systems | NICE CXone Chat | Chatbots and Conversational AI | AI-Powered Application |
FAQ - APPS RUN THE WORLD SBLI Life Insurance Technographics
SBLI Life Insurance is a Insurance organization based in United States,
with around 200 employees and annual revenues of $20.0 million.
SBLI Life Insurance operates a diverse technology stack with applications such as
Oracle Cloud ERP, Cisco Webex Meetings and Hubspot CRM,
covering areas like ERP Financial, Audio Video and Web Conferencing and CRM.
SBLI Life Insurance has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Cisco Systems and HubSpot.
SBLI Life Insurance recently adopted applications including
Hubspot Marketing Automation in 2021, Qualtrics Email Survey in 2021 and Atlassian Jira Service Desk in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of SBLI Life Insurance’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates SBLI Life Insurance’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete SBLI Life Insurance technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.