Edinburgh, EH1 3DG,
United Kingdom
Scottish Government United Kingdom Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Scottish Government United Kingdom and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 190515 Scottish Government United Kingdom employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Scottish Government United Kingdom has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2009, Mitrefinch Absence Management for Absence and Leave Management in 2005, Civica Legal Case Management for Legal Practice Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Scottish Government United Kingdom is running and its propensity to invest more and deepen its relationship with Oracle , Advance Systems , iCIMS or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Scottish Government United Kingdom revenues, which have grown to $74.06 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Scottish Government United Kingdom intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP Financial Management | n/a | 2009 | 2009 |
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Expense Management | ERP Financial Management |
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2011 | 2011 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Advance Systems | Legacy | Mitrefinch Absence Management | Absence and Leave Management | HCM | n/a | 2005 | 2005 |
In 2005 Scottish Government deployed Mitrefinch Absence Management as part of a broader Mitrefinch Time Management System rollout across its public sector estate. Mitrefinch Absence Management was implemented to provide Absence and Leave Management capabilities including absence tracking, entitlement calculation, approval workflows and centralized absence reporting for HR operations.
The deployment centralized time and attendance and site access control functions across multiple Scottish Government sites, reducing manual HR administration and delivering more consistent reporting and lower admin cost. Module-level usage of Absence Management is evident from vendor case material and was implemented alongside time capture and access control to create a unified personnel attendance record.
Operational coverage focused on HR and site security teams across Scotland with the system providing a single source for absence records and access control events. Governance changes included standardized absence policies and consolidation of reporting procedures to support consistent leave administration and reduced administrative overhead.
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Applicant Tracking System | HCM |
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2020 | 2020 |
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Core HR | HCM |
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2010 | 2010 |
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Learning and Development | HCM |
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2019 | 2019 |
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Payroll | HCM |
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2009 | 2009 |
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Payroll | HCM |
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2020 | 2020 |
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Time and Attendance | HCM |
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2005 | 2005 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Civica | Legacy | Civica Legal Case Management | Legal Practice Management | ERP Services and Operations | n/a | 2021 | 2022 |
In 2021, the Scottish Government United Kingdom selected Civica and began implementing Civica Legal Case Management as a cloud-based Legal Practice Management solution for the Scottish Government Legal Directorate. Implementation ramped up in October 2021 and targeted an initial scope of Litigation and Employment Law workflows, with a mandate to increase consistency and improve case tracking across SGLD in Scotland. The deployment used a cloud-hosted architecture provisioned through Civica, configured to centralize matter records, document associations, and intake processes for public sector legal operations.
Civica Legal Case Management was configured to deliver core Litigation and Employment Law capabilities, including matter lifecycle tracking, task assignment, and deadline management, supported by configurable workflow rules and role based access controls. The implementation emphasized standardized case intake, assignment routing, and milestone tracking to drive consistency in legal case handling across departments within SGLD. Governance focused on process alignment and rollout sequencing beginning October 2021, with change controls and user role definitions scoped to legal service delivery, litigation management, and employment law case teams.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2018 | 2018 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2022 | 2022 |
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Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Blockchain Platform | Blockchain |
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2017 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2019 | 2019 |
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PBX, VoiP and Phone Systems | Collaboration |
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2016 | 2016 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2023 | 2023 |
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Enterprise Content Management | Content Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2015 | 2015 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2019 | 2019 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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