The Scottish Parliament
The Scottish Parliament Technographics
The Scottish Parliament Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Scottish Parliament and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 800 The Scottish Parliament employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Scottish Parliament has purchased the following applications: Eploy Applicant Tracking System for Applicant Tracking System, Candidate Relationship Management in 2018, alive5 Live Chat for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Scottish Parliament is running and its propensity to invest more and deepen its relationship with Eploy , Crown Computing , alive5 or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Scottish Parliament revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Scottish Parliament intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
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The Scottish Parliament Tech Stack and Enterprise Applications
The Scottish Parliament HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Eploy | Legacy | Eploy Applicant Tracking System | Applicant Tracking System, Candidate Relationship Management | HCM | n/a | 2018 | 2018 |
In 2018, The Scottish Parliament deployed Eploy Applicant Tracking System. The Eploy Applicant Tracking System is embedded on the Parliament public website to capture candidate applications directly through career pages, routing submissions into a centralized recruitment platform.
The implementation leverages core Applicant Tracking System,Candidate Relationship Management capabilities including job requisition publishing, online application capture, candidate record management, vacancy workflow orchestration, interview scheduling and configurable screening workflows. Configuration emphasized form design and staged approvals to align with parliamentary hiring requirements and shortlisting practices.
Operational ownership sits with internal HR and recruitment teams who manage vacancy publishing, candidate pipelines and talent pools via the Eploy Applicant Tracking System. Governance centers on role based access controls and structured approval workflows for hiring managers and HR administrators, maintaining consistent recruitment and HR process discipline across the organization.
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Time and Attendance | HCM |
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2014 | 2014 |
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The Scottish Parliament AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| alive5 | Legacy | alive5 Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, The Scottish Parliament deployed alive5 Live Chat on its public website. alive5 Live Chat, categorized under Chatbots and Conversational AI, was embedded into the parliamentary web front end to provide real time messaging, scripted conversational flows, and a direct entry point for constituent queries.
The implementation emphasized the live chat widget, configured conversational scripts, session logging and basic operational reporting, with routing rules to present options and escalate conversations to parliamentary staff when required. The deployment targeted digital engagement and constituent services on parliament.scot, and it was managed through the organization’s digital operations to capture transcripts and interaction metadata for ongoing triage and workflow alignment.
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The Scottish Parliament Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, The Scottish Parliament implemented Microsoft 365 as its primary Collaboration platform. The Microsoft 365 deployment is referenced on the parliament website and frames staff productivity, email, document management and intranet capabilities under a single cloud-hosted tenant consistent with the Collaboration category. The implementation organizes content creation and editorial workflows for public-facing pages together with internal collaboration and file sharing, leveraging cloud productivity services to support parliament operations.
The deployment operates as a Microsoft 365 tenant supporting roughly 800 employees across parliamentary departments including communications, administration and legislative services. Operational scope includes staff email, document lifecycle management, content publication workflows for the website and secure file storage, with tenant administration, role based access controls and content governance applied to meet public sector information management requirements. Configuration emphasis centers on cloud SaaS architecture, authenticated access for staff, and centralized policy controls for collaboration and records handling.
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The Scottish Parliament Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2018 | 2018 |
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Web Content Management | Content Management |
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2021 | 2021 |
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The Scottish Parliament CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2016 | 2016 |
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The Scottish Parliament PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2016 | 2016 |
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The Scottish Parliament IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at The Scottish Parliament
| First Name | Last Name | Title | Function | Department | Phone | |
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Finance and Contract Manager | Manager | Finance | |
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President | CXO | Finance | |
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Head of Clerk/Chief Executive's Office | Director | Finance | |
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HR Officer | Manager | HR | |
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Head of Procurement | Director | Procurement | |
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Finance Administrator | Manager | Finance | |
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Purchasing Manager | Manager | Procurement | |
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Digital Transformation Portfolio Manager - Business & IT | Manager | IT | |
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Group Head, Human Resources and Facilities Management | Director | HR | |
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Human Resources Manager | Manager | HR | |
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Head Of Human Resources | Director | HR | |
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Group Head, HR and Digital Services | Director | HR | |
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HR Officer | Manager | HR | |
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HR Officer | Manager | HR | |
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HR Systems Lead and Project Manager | Manager | HR | |
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Apps Being Evaluated by The Scottish Parliament Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from The Scottish Parliament IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the The Scottish Parliament digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD The Scottish Parliament Technographics
The Scottish Parliament is a Government organization based in United Kingdom,
with around 800 employees and annual revenues of $200.0 million.
The Scottish Parliament operates a diverse technology stack with applications such as
Eploy Applicant Tracking System, alive5 Live Chat and Microsoft 365,
covering areas like Applicant Tracking System, Candidate Relationship Management, Chatbots and Conversational AI and Collaboration.
The Scottish Parliament has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Eploy, alive5 and Microsoft.
The Scottish Parliament recently adopted applications including
alive5 Live Chat in 2021, Sitecore CMS in 2021 and Cloudflare CDN in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of The Scottish Parliament’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates The Scottish Parliament’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete The Scottish Parliament technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.