The Shelbourne
27 St. Stephens Green,,
Dublin, D02 K224,
Ireland
Dublin, D02 K224,
Ireland
353 1-663-4500
Leisure and Hospitality
The Shelbourne Technographics
The Shelbourne Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Shelbourne and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 308 The Shelbourne employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Shelbourne has purchased the following applications: Infor SunSystems for ERP Financial in 2014, Mitrefinch Time and Attendance for Time and Attendance in 2015, Oracle MICROS Simphony Cloud for Point Of Sale in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Shelbourne is running and its propensity to invest more and deepen its relationship with Infor , Advance Systems , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Shelbourne revenues, which have grown to $60.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Shelbourne intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Shelbourne Tech Stack and Enterprise Applications
The Shelbourne ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP | n/a | 2014 | 2014 |
In 2014 The Shelbourne implemented Infor SunSystems as its ERP Financial solution to centralize core financial management for the hotel. The deployment was executed while an Information Systems Intern on staff supported a coordinated set of upgrades across the property technology stack, and the Infor SunSystems implementation formed the finance backbone of that effort.
Implementation work focused on standard ERP Financial capabilities, including general ledger configuration, accounts payable and receivable workflows, cash management, and financial reporting tuned to hospitality accounting practices. Configuration activities included chart of accounts mapping, period close automation, user role and access configuration, and setup of consolidation and departmental coding to reflect front of house and food and beverage revenue streams.
The project was run in parallel with upgrades to Opera and Simphony, creating integration touchpoints for revenue posting and transactional reconciliation between Infor SunSystems and property management and point of sale systems. Operational scope centered on the finance department while requiring cross functional data feeds from operations, sales, and F&B teams to ensure accurate posting and month end reconciliation.
Governance and rollout emphasized structured change control, test script execution, staged cutover and finance sign off, with the Information Systems Intern contributing to upgrade testing and execution tasks. The deployment positioned Infor SunSystems as the single ERP Financial ledger for the organization and realigned month end workflows and operational posting processes across departments.
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The Shelbourne HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Advance Systems | Legacy | Mitrefinch Time and Attendance | Time and Attendance | HCM | n/a | 2015 | 2015 |
In 2015 The Shelbourne implemented Mitrefinch Time and Attendance to centralize workforce timekeeping and scheduling for its 308 employees in Ireland. The deployment targeted hotel operations and corporate HR, providing a single system of record for clocking, roster management and compliance across front of house and back office functions. Mitrefinch Time and Attendance was positioned as the primary Time and Attendance application to support operational attendance workflows and policy enforcement.
Implementation work focused on configuring functional modules typical of the Time and Attendance category, including electronic time capture, shift scheduling and rostering, absence and leave management, exception reporting and labour reporting. Operational rollout was staged by department with HR maintaining governance over policy configuration, timekeeping rules and exception handling, while operations teams managed terminal provisioning and daily attendance workflows. The deployment reflects standard Time and Attendance architecture patterns, with Mitrefinch Time and Attendance serving as the central timekeeper for HR and operational payroll preparation.
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The Shelbourne ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle MICROS Simphony Cloud | Point Of Sale | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014, The Shelbourne deployed Oracle MICROS Simphony Cloud as its Point Of Sale platform. The cloud-hosted Oracle MICROS Simphony Cloud implementation was executed as a hotel-wide rollout covering front of house outlets including restaurants, bars and banquet operations, reflecting an enterprise-oriented POS deployment across the property. The program ran alongside concurrent SUN and Opera system upgrades and was described internally as the largest IT project undertaken by the hotel since its reopening.
Configuration focused on standard Point Of Sale functional areas such as order entry, payment processing, outlet management and kitchen routing, with centralized menu and pricing controls delivered through the Oracle MICROS Simphony Cloud management layer. Integrations were implemented with the hotel property management stack, including Opera, and with the financial systems referenced as SUN, to ensure transactional flow between POS, reservations and accounting. Governance relied on staged site cutovers, operational training for service teams and on-site IT troubleshooting during rollout. The Shelbourne was identified as a benchmark hotel and reported as the largest Marriott within Europe to complete the Micros-Simphony POS rollout.
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The Shelbourne Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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The Shelbourne CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2020 | 2020 |
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The Shelbourne IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at The Shelbourne
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Director of Finance | Director | Finance | |
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General Manager | Manager | Finance | |
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Director of IT | Director | IT | |
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Director of Human Resources | Director | HR | |
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Senior HR Executive | Director | HR | |
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Director of Finance | Director | Finance | |
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Asst. Director of Finance | Director | Finance | |
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Director of IT | Director | IT | |
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Senior Accounts Assistant | Non Manager | Finance | |
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Apps Being Evaluated by The Shelbourne Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from The Shelbourne IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the The Shelbourne digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD The Shelbourne Technographics
The Shelbourne is a Leisure and Hospitality organization based in Ireland,
with around 308 employees and annual revenues of $60.0 million.
The Shelbourne operates a diverse technology stack with applications such as
Infor SunSystems, Mitrefinch Time and Attendance and Oracle MICROS Simphony Cloud,
covering areas like ERP Financial, Time and Attendance and Point Of Sale.
The Shelbourne has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, Advance Systems and Oracle.
The Shelbourne recently adopted applications including
DocuSign eSignature in 2021, Microsoft Clarity in 2021 and Xandr Invest (ex AppNexus DSP) in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of The Shelbourne’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates The Shelbourne’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete The Shelbourne technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.