Disney
500 South Buena Vista Street,
Burbank, 91521, CA,
United States
Burbank, 91521, CA,
United States
1 818-560-1000
Leisure and Hospitality
Disney Technographics
Disney Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Disney and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 203000 Disney employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Disney has purchased the following applications: FIS GETPAID for AR Automation in 2015, Infinite BrassRing ( Formerly IBM Kenexa BrassRing ) for Applicant Tracking System in 2014, IBM Maximo for Enterprise Asset Management in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Disney is running and its propensity to invest more and deepen its relationship with FIS Global , SAP , Infinite Computer Solutions or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Disney revenues, which have grown to $82.71 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Disney intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Disney Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FIS Global | Legacy | FIS GETPAID | AR Automation | ERP Financial Management | n/a | 2015 | 2015 |
In 2015, Disney deployed FIS GETPAID as its AR Automation platform for advertising and media receivables. The FIS GETPAID implementation centralized collections workflows for Television, Radio, and Ad Agency customers and served as the operational system for managing a high-value portfolio exceeding 100 million.
Functional configuration emphasized collections management, customer communications logging, dispute and deduction tracking, and accounts receivable reporting, with FIS GETPAID used to record all phone calls, emails, and customer correspondence. FIS GETPAID supported reconciliations performed alongside sales representatives to resolve open balances and to prepare inputs for month-end and quarter-end closing reporting.
Operational scope combined Finance and Sales touchpoints, with AR teams responsible for ad and TV collections and sales reps engaged in account reconciliation workflows. Governance centered on system-based documentation of customer interactions and standardized close-cycle inputs to ensure consistent reporting across media revenue streams.
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ERP Financial | ERP Financial Management |
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2005 | 2006 |
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ERP Financial | ERP Financial Management |
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2019 | 2019 |
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ERP Financial | ERP Financial Management |
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2019 | 2019 |
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Expense Management | ERP Financial Management |
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2013 | 2013 |
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Expense Management | ERP Financial Management |
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2014 | 2014 |
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Subscription and Recurring Billing | ERP Financial Management |
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2020 | 2020 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infinite Computer Solutions | Legacy | Infinite BrassRing ( Formerly IBM Kenexa BrassRing ) | Applicant Tracking System | HCM | n/a | 2014 | 2014 |
In 2014, Disney implemented Infinite BrassRing (Formerly IBM Kenexa BrassRing) as its Applicant Tracking System. The implementation exposed Infinite BrassRing on Disney's public careers site, delivering web-based job detail pages and candidate apply flows directly through the company website. The deployment covered core Applicant Tracking System functionality including requisition management, job posting, resume capture and parsing, candidate tracking, staged recruitment workflows, and offer workflow orchestration.
Architecturally the Infinite BrassRing deployment functioned as the career site facing ATS and the central recruiting workflow engine for Disney's talent acquisition function. Operational ownership aligned with recruiting and HR operations teams, with the system used to manage applicant screening, interview scheduling, candidate communications, and recruiter and hiring manager access controls. Governance centered on configured role-based workflows and permissioned access to candidate data, reflecting standard Applicant Tracking System control and recruiting process patterns.
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BackGround Screening | HCM |
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2015 | 2015 |
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Benefits Administration | HCM |
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2019 | 2019 |
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Candidate Relationship Management | HCM |
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2014 | 2014 |
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Compensation Management | HCM |
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2013 | 2014 |
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Compensation Management | HCM |
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2019 | 2019 |
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Core HR | HCM |
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2019 | 2019 |
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Employee Experience | HCM |
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2017 | 2017 |
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Employee Experience | HCM |
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2018 | 2019 |
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HR Compliance | HCM |
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2019 | 2019 |
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HR Service Delivery | HCM |
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2017 | 2017 |
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Learning and Development | HCM |
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2019 | 2019 |
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Offboarding | HCM |
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2019 | 2019 |
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Onboarding | HCM |
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2019 | 2019 |
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Payroll | HCM |
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2019 | 2019 |
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Performance and Goal Management | HCM |
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2018 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Succession and Leadership Planning | HCM |
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2019 | 2019 |
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Talent Sourcing | HCM |
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2019 | 2019 |
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Time and Attendance | HCM |
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2019 | 2019 |
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Time Clock (Hardware) | HCM |
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2019 | 2019 |
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Workforce Analytics | HCM |
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2020 | 2020 |
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Workforce Analytics | HCM |
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2020 | 2020 |
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Workforce Management | HCM |
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2019 | 2019 |
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Workforce Scheduling | HCM |
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2020 | 2020 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Maximo | Enterprise Asset Management | ERP Services and Operations | n/a | 2011 | 2011 |
In 2011, Disney implemented IBM Maximo as its Enterprise Asset Management application to standardize maintenance practices for equipment and attractions. The implementation centered on creating and editing company-wide business practices, work instructions, and standards that codified ride law and manufacturer requirements as well as priority and lower priority maintenance items.
Documentation work focused on the IBM Maximo Request for Materials module and included detailed work instructions and process definitions. Work products were produced in Microsoft Office Word, PowerPoint and Visio, and the documentation described procedural workflows for planners and craft workers to follow while maintaining equipment and attractions, alongside materials requisition and procurement touchpoints typical of Enterprise Asset Management systems.
Operational coverage was global, with the Request for Materials module used by craft workers, casual buyers, service managers and engineering managers. The program involved interviews with subject matter experts in mechanical engineering and software engineering to capture technical requirements and to align system procedures with engineering constraints and maintenance best practices.
Governance and rollout emphasized a formal document review cycle and ongoing maintenance of documentation, facilitated with planners, engineering managers, casual buyers, service managers and the Business Integration & Planning manager. Updated and maintained using Microsoft Office Word, PowerPoint and Visio, the deliverables served as standardized processes and procedures for planners and craft workers across Disney’s maintenance and engineering functions.
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Legal Practice Management | ERP Services and Operations |
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2018 | 2018 |
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Retail Management | ERP Services and Operations |
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2009 | 2009 |
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Retail Management | ERP Services and Operations |
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2009 | 2009 |
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AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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ML and Data Science Platforms | AI Development |
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2016 | 2017 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2019 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2005 | 2006 |
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Analytics and BI | Analytics and BI |
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2025 | 2025 |
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Data Warehouse | Analytics and BI |
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2005 | 2006 |
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Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Blockchain Platform | Blockchain |
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2022 | 2022 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2021 | 2021 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Inventory Management | SCM |
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2009 | 2009 |
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Supply Chain Management | SCM |
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2016 | 2016 |
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Warehouse Management | SCM |
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2009 | 2009 |
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Warehouse Management | SCM |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Support | CRM |
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2015 | 2015 |
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Customer Support | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2020 | 2020 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2019 | 2019 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2015 | 2015 |
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Procurement | Procurement |
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2019 | 2019 |
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Sourcing | Procurement |
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2018 | 2018 |
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Supplier Relationship Management | Procurement |
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2020 | 2020 |
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Supplier Relationship Management | Procurement |
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2019 | 2019 |
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Supplier Relationship Management | Procurement |
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2019 | 2019 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Configure Price Quote (CPQ) | SPM |
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2016 | 2016 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2019 | 2019 |
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Treasury Management | TRM |
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2015 | 2016 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2019 | 2019 |
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Operating System (OS) | PaaS |
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2000 | 2000 |
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Robotic Process Automation | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Backup as a Service (BaaS) | IaaS |
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2019 | 2019 |
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Cloud Storage | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Data Streaming | IaaS |
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2019 | 2019 |
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Database Management | IaaS |
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2019 | 2019 |
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Disaster Recovery as a Service (DRaaS) | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Disney
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Disney Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Disney IT executives and key decision makers. This section highlights Disney's latest recorded technology evaluations, including Software AG webMethods for API Management, iPaaS (Integration Platform as a Service) on 2026-02-19. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Disney digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Disney Technographics
Disney is a Leisure and Hospitality organization based in United States,
with around 203000 employees and annual revenues of $82.71 billion.
Disney operates a diverse technology stack with applications such as
FIS GETPAID, Infinite BrassRing ( Formerly IBM Kenexa BrassRing ) and IBM Maximo,
covering areas like AR Automation, Applicant Tracking System and Enterprise Asset Management.
Disney has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as FIS Global, Infinite Computer Solutions and IBM.
Disney recently adopted applications including
Conviva in 2025, Polygon PoS in 2022 and EP Scenechronize in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Disney’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Disney’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Disney technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.