AI Buyer Insights:

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Theater Seat Tech Stack and Enterprise Applications

Theater Seat ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
PayPal Legacy PayPal Enterprise Payment Processing ERP n/a 2020 2020
In 2020 Theater Seat deployed PayPal Enterprise as its Payment Processing solution on its public website. PayPal Enterprise was used to implement hosted checkout and payment gateway capabilities that handle card and PayPal wallet transactions, and to centralize authorization and settlement for online customer payments. The implementation embedded PayPal Enterprise checkout buttons and server side API calls into the site checkout flow, reducing direct card data handling on the Theater Seat website and consolidating transaction processing within PayPal Enterprise. The deployment supports Theater Seat's online sales and billing operations for its professional services business, sized for a 20 employee organization. Operational scope includes customer checkout, payment authorization, settlement workflows, merchant account configuration, and fraud control settings consistent with Payment Processing implementations. Governance emphasis was placed on configuring payment flows through the PayPal Enterprise administrative console, managing PCI scope via hosted checkout, and establishing reconciliation procedures between PayPal Enterprise settlements and internal accounting records. The PayPal Enterprise implementation is instrumented directly on the Theater Seat website to serve end customer checkout and settlement processes.
Payment Processing ERP 2020 2020
Theater Seat AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LiveChat, Inc. Legacy LiveChat Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020 Theater Seat implemented LiveChat and deployed the LiveChat chat widget on their public website, https://www.theaterseatstore.com/. The implementation aligns Theater Seat LiveChat Chatbots and Conversational AI with customer service and online sales functions, providing real-time messaging capabilities through a cloud hosted SaaS widget. Deployment focused on embedding the LiveChat script into front end pages to capture visitor conversations and support immediate buyer questions. Configuration emphasized typical Chatbots and Conversational AI capabilities, including live agent messaging, canned responses, chat transcripts, and basic visitor context to streamline agent replies. Operational ownership resides with small customer service and sales teams at Theater Seat, scaled to a 20 person professional services firm and managed directly without an external integrator. Governance centered on agent workflow configuration and chat handling procedures, with transcripts retained for support continuity.
Theater Seat Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2011 2011
In 2011, Theater Seat implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform across the small professional services organization, and the deployment is also referenced on their public website. The implementation covers organization-wide collaboration tooling for a 20 employee company, aligning Google Workspace (Formerly Google G-Suite) with core business functions including corporate email, calendaring, document authoring, and file storage, establishing a clear Theater Seat Google Workspace (Formerly Google G-Suite) Collaboration Business Function relationship. The deployment includes standard Google Workspace functional modules such as Gmail for domain email, Google Drive for file storage, Docs and Sheets for collaborative document editing, and Calendar for scheduling, with administration driven through the Google Admin console. Governance is exercised via centralized account provisioning and access controls appropriate for a small enterprise, enabling company-wide user management and basic security settings, while the website integration indicates use of the Google Workspace domain for external-facing contact and authentication flows.
Theater Seat eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2021 2021
Personalization and Product Recommendations eCommerce 2014 2014
Theater Seat CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Call Tracking and Recording CRM 2017 2017
CRM CRM 2014 2014
Marketing Automation CRM 2018 2018
Theater Seat PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2017 2017
Theater Seat IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2021 2021

IT Decision Makers and Key Stakeholders at Theater Seat

First Name Last Name Title Function Department Email Phone
CEO at InteriorMark & Owner at TheaterSeatStore CXO Finance
Co-Owner at InteriorMark, LLC CXO Finance
Director Director Finance

Apps Being Evaluated by Theater Seat Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Theater Seat IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Theater Seat digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Theater Seat Technographics
Theater Seat is a Professional Services organization based in United States, with around 20 employees and annual revenues of $2.0 million.
Theater Seat operates a diverse technology stack with applications such as PayPal Enterprise, LiveChat and Google Workspace (Formerly Google G-Suite), covering areas like Payment Processing, Chatbots and Conversational AI and Collaboration.
Theater Seat has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as PayPal, LiveChat, Inc. and Google.
Theater Seat recently adopted applications including Adobe Commerce (ex Magento) in 2021, Cloudflare CDN in 2021 and PayPal Enterprise in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Theater Seat’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Theater Seat’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Theater Seat technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.