Golden, 80403, CO,
United States
Theater Seat Technographics
Theater Seat Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Theater Seat and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 Theater Seat employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Theater Seat has purchased the following applications: PayPal Enterprise for Payment Processing in 2020, LiveChat for Chatbots and Conversational AI in 2020, Google Workspace (Formerly Google G-Suite) for Collaboration in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Theater Seat is running and its propensity to invest more and deepen its relationship with PayPal , Google , LiveChat, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Theater Seat revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Theater Seat intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Theater Seat Tech Stack and Enterprise Applications
Theater Seat ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PayPal | Legacy | PayPal Enterprise | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020 Theater Seat deployed PayPal Enterprise as its Payment Processing solution on its public website. PayPal Enterprise was used to implement hosted checkout and payment gateway capabilities that handle card and PayPal wallet transactions, and to centralize authorization and settlement for online customer payments. The implementation embedded PayPal Enterprise checkout buttons and server side API calls into the site checkout flow, reducing direct card data handling on the Theater Seat website and consolidating transaction processing within PayPal Enterprise.
The deployment supports Theater Seat's online sales and billing operations for its professional services business, sized for a 20 employee organization. Operational scope includes customer checkout, payment authorization, settlement workflows, merchant account configuration, and fraud control settings consistent with Payment Processing implementations. Governance emphasis was placed on configuring payment flows through the PayPal Enterprise administrative console, managing PCI scope via hosted checkout, and establishing reconciliation procedures between PayPal Enterprise settlements and internal accounting records. The PayPal Enterprise implementation is instrumented directly on the Theater Seat website to serve end customer checkout and settlement processes.
|
|
|
|
|
Payment Processing | ERP |
|
2020 | 2020 |
|
Theater Seat AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020 Theater Seat implemented LiveChat and deployed the LiveChat chat widget on their public website, https://www.theaterseatstore.com/. The implementation aligns Theater Seat LiveChat Chatbots and Conversational AI with customer service and online sales functions, providing real-time messaging capabilities through a cloud hosted SaaS widget. Deployment focused on embedding the LiveChat script into front end pages to capture visitor conversations and support immediate buyer questions.
Configuration emphasized typical Chatbots and Conversational AI capabilities, including live agent messaging, canned responses, chat transcripts, and basic visitor context to streamline agent replies. Operational ownership resides with small customer service and sales teams at Theater Seat, scaled to a 20 person professional services firm and managed directly without an external integrator. Governance centered on agent workflow configuration and chat handling procedures, with transcripts retained for support continuity.
|
Theater Seat Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2011 | 2011 |
In 2011, Theater Seat implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform across the small professional services organization, and the deployment is also referenced on their public website. The implementation covers organization-wide collaboration tooling for a 20 employee company, aligning Google Workspace (Formerly Google G-Suite) with core business functions including corporate email, calendaring, document authoring, and file storage, establishing a clear Theater Seat Google Workspace (Formerly Google G-Suite) Collaboration Business Function relationship.
The deployment includes standard Google Workspace functional modules such as Gmail for domain email, Google Drive for file storage, Docs and Sheets for collaborative document editing, and Calendar for scheduling, with administration driven through the Google Admin console. Governance is exercised via centralized account provisioning and access controls appropriate for a small enterprise, enabling company-wide user management and basic security settings, while the website integration indicates use of the Google Workspace domain for external-facing contact and authentication flows.
|
Theater Seat eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2021 | 2021 |
|
|
|
|
|
Personalization and Product Recommendations | eCommerce |
|
2014 | 2014 |
|
Theater Seat CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Call Tracking and Recording | CRM |
|
2017 | 2017 |
|
|
|
|
|
CRM | CRM |
|
2014 | 2014 |
|
|
|
|
|
Marketing Automation | CRM |
|
2018 | 2018 |
|
Theater Seat PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2017 | 2017 |
|
Theater Seat IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Theater Seat
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| CEO at InteriorMark & Owner at TheaterSeatStore | CXO | Finance | ||||
| Co-Owner at InteriorMark, LLC | CXO | Finance | ||||
| Director | Director | Finance |
Apps Being Evaluated by Theater Seat Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||