Seattle, 98107, WA,
United States
TheraTek Technographics
TheraTek Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by TheraTek and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 15 TheraTek employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that TheraTek has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2014, Tawk.to for Chatbots and Conversational AI in 2017, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems TheraTek is running and its propensity to invest more and deepen its relationship with Oracle , Apple , Bold Innovation Group or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing TheraTek revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for TheraTek intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
TheraTek Tech Stack and Enterprise Applications
TheraTek ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2014 | 2014 |
In 2014, TheraTek implemented Oracle NetSuite ERP to consolidate its accounting and billing processes. The deployment focused on ERP Financial capabilities, configuring Oracle NetSuite ERP modules for general ledger, accounts payable, accounts receivable, billing, and financial reporting. The implementation used Oracle NetSuite ERP as a cloud based SaaS platform, aligning chart of accounts and automated accounting rules to the company's small finance footprint.
Operational scope concentrated on the finance function and the core administrative team, centralizing bookkeeping, invoicing, and vendor payment workflows across the business. Governance measures included role based access controls, standardized month end close procedures, and templated financial statements to support consistent financial operations. Configuration emphasized lightweight, maintainable workflows appropriate for a 15 employee communications company, with documentation of accounting processes and user roles.
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Payment Processing | ERP |
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2020 | 2020 |
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Subscription and Recurring Billing | ERP |
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2020 | 2020 |
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TheraTek AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017 TheraTek implemented Tawk.to on its public website, adopting a Chatbots and Conversational AI interface for customer engagement. The deployment uses the vendor hosted SaaS model with an embedded client side widget and script, appropriate for the company's 15 person operational scale. Operational ownership is with customer support and sales staff in the United States, who monitor the agent console and manage live sessions through the website.
TheraTek configured Tawk.to with standard conversational modules including real time messaging, visitor monitoring, canned responses, chat transcripts, and an agent dashboard. The implementation emphasized front end embedding and agent workflow configuration, with routing and business hours defined in the application console to align with internal staffing. Tawk.to is instrumented on the website to capture session logs and transcripts to support agent handling and auditability.
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TheraTek Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, TheraTek implemented Microsoft 365. The 15-employee communications company in the United States adopted Microsoft 365 for Collaboration and is using Microsoft 365 on their website to signal its cloud productivity posture.
The implementation was provisioned as a cloud-hosted Microsoft 365 tenant to provide Collaboration capabilities typical for small organizations, including hosted email and calendaring, real-time chat and meetings, team workspaces, document libraries and file sync, and online Office applications. Microsoft 365 was configured to centralize document collaboration and internal communications while providing web-accessible services tied to the company site.
Operational coverage was company-wide across all employees, with standard tenant administration and user provisioning workflows. Governance focused on role-based administration, identity and access controls, and policy settings for data protection and device access to align Collaboration usage with corporate controls. The relationship is explicit, TheraTek Microsoft 365 Collaboration supporting core communications and internal productivity functions.
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Collaboration | Collaboration |
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2021 | 2021 |
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TheraTek CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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TheraTek PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2017 | 2017 |
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TheraTek IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at TheraTek
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Owner | CXO | Finance | ||||
| Office Manager | Manager | Finance | ||||
| Account Sales Manager | Manager | Sales |
Apps Being Evaluated by TheraTek Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||