Olimpia, 15405-014,
Brazil
Thermas dos Laranjais Brazil Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Thermas dos Laranjais Brazil and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Thermas dos Laranjais Brazil employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Thermas dos Laranjais Brazil has purchased the following applications: Cloudflare CDN for Content Delivery Network in 2025, sisCRM for CRM in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Thermas dos Laranjais Brazil is running and its propensity to invest more and deepen its relationship with Cloudflare , Pluri Sistemas or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Thermas dos Laranjais Brazil revenues, which have grown to $48.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Thermas dos Laranjais Brazil intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Cloudflare | Legacy | Cloudflare CDN | Content Delivery Network | IaaS | n/a | 2025 | 2025 | ||
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Domain Name System (DNS) | IaaS |
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2025 | 2025 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Pluri Sistemas | Legacy | sisCRM | CRM | CRM | n/a | 2023 | 2023 | In 2023, Thermas dos Laranjais implemented sisCRM as its CRM solution at the Olímpia park in São Paulo. The deployment is focused on managing guest inquiries, capturing ticketing leads and operationalizing customer service workflows across front-line attendee touchpoints. sisCRM centralizes inbound requests and lead records to support ticketing and on-site guest support. Implementation leverages Pluri Sistemas' omnichannel CRM capabilities and was configured to support modules for ticket management, lead capture and service case handling. Integrations with WhatsApp and call-center modules are likely to support omnichannel intake and agent handling, consistent with the vendor's referenced offering. The configuration emphasizes routing, queuing and case assignment to streamline agent workflows during peak attendance. Operational scope centers on the Olímpia park guest operations and customer service teams, encompassing ticketing counters, front-line agents and centralized guest inquiry handling. Governance concentrated on standardizing workflows and queue rules so sisCRM could orchestrate lead follow up and service escalations. Reported impact includes improved responsiveness during high-volume periods. |
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