ThermoWorks
1762 W. 20 S., #100,
Lindon, 84042, UT,
United States
Lindon, 84042, UT,
United States
1 800-393-6434
Manufacturing
ThermoWorks Technographics
ThermoWorks Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ThermoWorks and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 60 ThermoWorks employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ThermoWorks has purchased the following applications: PayPal Enterprise for Payment Processing in 2020, LiveChat for Chatbots and Conversational AI in 2016, Google Workspace (Formerly Google G-Suite) for Collaboration in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ThermoWorks is running and its propensity to invest more and deepen its relationship with PayPal , LiveChat, Inc. , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ThermoWorks revenues, which have grown to $6.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ThermoWorks intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ThermoWorks Tech Stack and Enterprise Applications
ThermoWorks ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PayPal | Legacy | PayPal Enterprise | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020, ThermoWorks deployed PayPal Enterprise as its online payment platform on its public website. PayPal Enterprise serves the company as the primary Payment Processing solution for e-commerce checkout flows, handling online transaction authorization, capture, and settlement through the merchant gateway.
The implementation centralizes transaction workflows within the web storefront and maps payment capture and settlement into finance and order fulfillment processes, supporting reconciliation and audit trails. Operational design emphasizes hosted payment pages and tokenization for payment method handling, with governance oriented toward PCI compliant processing and transaction-level logging managed by ThermoWorks finance and operations teams.
|
ThermoWorks AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, ThermoWorks implemented LiveChat on their website, deploying the LiveChat web widget to enable real-time customer interactions. The LiveChat deployment is categorized as Chatbots and Conversational AI and supports web-based customer support and pre-sales messaging for ThermoWorks' online storefront. The implementation emphasizes a browser-based agent console, session-based visitor chat routing, and browser-embedded chat widget configuration to connect site visitors with support staff.
Configuration focused on standard chat features such as canned responses, chat transcripts, and administrative reporting, aligning with common Chatbots and Conversational AI functional workflows. Operational scope covered customer service and online sales teams, with administrative controls for hours of operation and agent assignment managed through the LiveChat admin interface.
|
ThermoWorks Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2014 | 2014 |
In 2014, ThermoWorks implemented Google Workspace (Formerly Google G-Suite) to provide core Collaboration capabilities across the organization. The deployment leverages Google Workspace as a cloud native SaaS platform, provisioning a single corporate domain to manage roughly 60 employee accounts and configuring standard functional modules such as Gmail, Calendar, Drive, Docs, and the Admin console to support email, calendaring, real time document collaboration, and shared storage. The full application name Google Workspace (Formerly Google G-Suite) appears in ThermoWorks' website source, indicating the organization’s public use of Google Workspace services tied to its corporate domain. Configuration emphasis aligns with common Collaboration workflows, including centralized account provisioning and shared drive collaboration for cross functional teams.
Operational coverage centers on internal communications, document collaboration, and administrative IT functions, consistent with Collaboration deployments at this company size. Governance and operational controls are expected to be administered through the Google Workspace Admin console, enabling account lifecycle management, group based access controls, and domain level email routing as part of routine IT administration. The available source does not specify integrations with other named systems, so the implementation narrative focuses on Google Workspace (Formerly Google G-Suite) delivering Collaboration functionality to ThermoWorks’ business functions.
|
ThermoWorks eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2020 | 2020 |
|
|
|
|
|
Product Review Management | eCommerce |
|
2017 | 2017 |
|
|
|
|
|
Shipping Management | eCommerce |
|
2015 | 2015 |
|
ThermoWorks CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
CRM | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Automation | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Automation | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
|
|
|
|
Partner Relationship Management | CRM |
|
2020 | 2020 |
|
ThermoWorks IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2012 | 2012 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at ThermoWorks
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
President/CEO | CXO | Finance | |
|
|
|
Controller | Director | Finance | |
|
|
|
VP Sales & Marketing | VP | Marketing | |
|
Apps Being Evaluated by ThermoWorks Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ThermoWorks IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ThermoWorks digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD ThermoWorks Technographics
ThermoWorks is a Manufacturing organization based in United States,
with around 60 employees and annual revenues of $6.0 million.
ThermoWorks operates a diverse technology stack with applications such as
PayPal Enterprise, LiveChat and Google Workspace (Formerly Google G-Suite),
covering areas like Payment Processing, Chatbots and Conversational AI and Collaboration.
ThermoWorks has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as PayPal, LiveChat, Inc. and Google.
ThermoWorks recently adopted applications including
PayPal Enterprise in 2020, Oracle NetSuite SuiteCommerce in 2020 and Listrak in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ThermoWorks’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates ThermoWorks’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ThermoWorks technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.