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Thirlby Clinic
Location
4110 Copper Ridge Drive, Suite 100,
Traverse City, 49684, MI,
United States
Website
https://www.thirlbyclinic.com/
Phone
1 231-222-5040
Artw industry
Healthcare
Employee
Revenue

Thirlby Clinic Technographics

Thirlby Clinic Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Thirlby Clinic and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 60 Thirlby Clinic employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Thirlby Clinic has purchased the following applications: eClinicalWorks healow Pay for Payment Processing in 2025, eClinicalWorks Cloud EHR for Electronic Health Record in 2025, Rocket.chat for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Thirlby Clinic is running and its propensity to invest more and deepen its relationship with eClinicalWorks , Tebra Technologies , Rocket.chat or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Thirlby Clinic revenues, which have grown to $6.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Thirlby Clinic intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Thirlby Clinic Tech Stack and Enterprise Applications

ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eClinicalWorks Legacy eClinicalWorks healow Pay Payment Processing ERP Financial Management n/a 2025 2025
In 2025 Thirlby Clinic reported outcomes after implementing eClinicalWorks healow Pay, a Payment Processing application, following a March 2024 go live. The narrative centers on a small, 60-person internal and family medicine practice in Traverse City, Michigan, that aligned billing and patient payment workflows with its ambulatory EHR and revenue-cycle management effort. The deployment included the eClinicalWorks healow Pay platform along with healow Statements and healow Text2Pay functionality to enable invoice delivery and secure payments via text, email, and online portals. Configuration emphasis was on patient-facing payment flows and automated statement distribution, with functional workflows adjusted to prioritize text-to-pay prompts and card-on-file processing where patients opted in. Thirlby Clinic leveraged eClinicalWorks revenue-cycle management capabilities in tandem with the eClinicalWorks cloud EHR and adopted Sunoh.ai for clinical documentation, creating a combined operational stack that connected front-office billing, patient engagement, and clinical note generation. Operational coverage focused on the clinic’s internal medicine and family medicine services, including same-day visits, pharmacy touchpoints, and in-house lab workflows that interact with billing events. Governance was driven by an RCM initiative to streamline billing workflow and reduce manual follow-up, shifting processes to automated statement issuance and text-based payment reminders. Practice management adjusted collection workflows to reflect patient payment preferences, noting that 40 to 50 percent of patients used credit cards, which informed the prioritization of healow Text2Pay adoption and reduced reliance on paper statements and follow-up cycles. Explicit outcomes reported include an 18 percent increase in total patient payment collections in Q2 2024 compared to Q2 2023, and notable reductions in administrative overhead tied to paper statements and follow-ups. The practice also reported improved documentation efficiency and quality with Sunoh.ai, supporting both clinical documentation and patient engagement alongside the healow Pay Payment Processing implementation.
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eClinicalWorks Legacy eClinicalWorks Cloud EHR Electronic Health Record ERP Services and Operations n/a 2025 2025
Medical Practice Management ERP Services and Operations 2023 2023
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Rocket.chat Legacy Rocket.chat Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
Natural Language Processing AI-Powered Application 2025 2025
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2022 2022
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Content Management Content Management 2024 2024
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tag Management CRM 2023 2023
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2019 2019
Application Hosting and Computing Services IaaS 2019 2019
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2013 2013
Content Delivery Network IaaS 2024 2024
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2023 2023

IT Decision Makers and Key Stakeholders at Thirlby Clinic

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Thirlby Clinic Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Thirlby Clinic IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Thirlby Clinic digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Thirlby Clinic Technographics
Thirlby Clinic is a Healthcare organization based in United States, with around 60 employees and annual revenues of $6.0 million.
Thirlby Clinic operates a diverse technology stack with applications such as eClinicalWorks healow Pay, eClinicalWorks Cloud EHR and Rocket.chat, covering areas like Payment Processing, Electronic Health Record and Chatbots and Conversational AI.
Thirlby Clinic has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as eClinicalWorks and Rocket.chat.
Thirlby Clinic recently adopted applications including eClinicalWorks healow Pay in 2025, eClinicalWorks Cloud EHR in 2025 and Sunoh AI in 2025, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Thirlby Clinic’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Thirlby Clinic’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Thirlby Clinic technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.