
London, EC2A 2RS,
United Kingdom
Thomas Cook Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Thomas Cook and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Thomas Cook employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Thomas Cook has purchased the following applications: Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2020, Blue Triangle Digital Experience Monitoring for Application Performance Management in 2018, Freshdesk Messaging (Formerly Freshchat) for Chatbots and Conversational AI in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Thomas Cook is running and its propensity to invest more and deepen its relationship with Microsoft , Rackspace Technology , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Thomas Cook revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Thomas Cook intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2020 | 2020 |
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
Cloud Storage | IaaS |
|
2019 | 2019 |
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
Content Delivery Network | IaaS |
|
2023 | 2023 |
ITSM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
Blue Triangle | Legacy | Blue Triangle Digital Experience Monitoring | Application Performance Management | ITSM | n/a | 2018 | 2018 |
|
|
|
IT Service Management | ITSM |
|
2022 | 2022 |
AI-Powered Application
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
Freshworks | Legacy | Freshdesk Messaging (Formerly Freshchat) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
Collaboration
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Collaboration | Collaboration |
|
2015 | 2015 |
|
|
|
Collaboration | Collaboration |
|
2022 | 2022 |
|
|
|
Survey and Questionnaire | Collaboration |
|
2022 | 2022 |
Content Management
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Content Management | Content Management |
|
2020 | 2020 |
CRM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Customer Experience | CRM |
|
2018 | 2018 |
|
|
|
Customer Support | CRM |
|
2021 | 2021 |
|
|
|
Marketing Analytics | CRM |
|
2020 | 2020 |
|
|
|
Marketing Analytics | CRM |
|
2022 | 2022 |
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
|
|
Tag Management | CRM |
|
2013 | 2013 |
eCommerce
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
eCommerce Fraud Protection | eCommerce |
|
2022 | 2022 |
ERP Financial Management
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Payment Processing | ERP Financial Management |
|
2020 | 2020 |
|
|
|
Payment Processing | ERP Financial Management |
|
2023 | 2023 |
|
|
|
Payment Processing | ERP Financial Management |
|
2023 | 2023 |
PaaS
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Robotic Process Automation | PaaS |
|
2021 | 2021 |
HCM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Workforce Management | HCM |
|
2022 | 2022 |
First Name | Last Name | Title | Function | Department | Phone | |
---|---|---|---|---|---|---|
Customer Operations Advisor | Manager | Customer Service | ||||
Chief Digital Officer (UK & EU) & General Manager EU | Manager | IT | ||||
Project Executive UK & EU Customer Ops Manager | Manager | Customer Service | ||||
Head of CX | Director | Customer Service | ||||
Customer Operations Manager | Manager | Customer Service |
Date | Company | Status | Vendor | Product | Category | Market |
---|---|---|---|---|---|---|
No data found |