Thomas Cook Data, Technology Stack, and Enterprise Applications
ITSM
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Blue Triangle Legacy Blue Triangle Digital Experience Monitoring Application Performance Management ITSM n/a 2018 2018
IT Service Management ITSM 2022 2022
AI-Powered Application
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Freshworks Legacy Freshdesk Messaging (Formerly Freshchat) Chatbots and Conversational AI AI-Powered Application n/a 2022 2022
Collaboration
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Collaboration Collaboration 2015 2015
Collaboration Collaboration 2022 2022
Survey and Questionnaire Collaboration 2022 2022
Content Management
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Content Management Content Management 2020 2020
eCommerce
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
eCommerce Fraud Protection eCommerce 2022 2022
ERP Financial Management
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Payment Processing ERP Financial Management 2020 2020
Payment Processing ERP Financial Management 2023 2023
Payment Processing ERP Financial Management 2023 2023
PaaS
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Robotic Process Automation PaaS 2021 2021
HCM
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Workforce Management HCM 2022 2022
IT Decision Makers and Key Stakeholders at Thomas Cook
First Name Last Name Title Function Department Email Phone
Customer Operations Advisor Manager Customer Service
Chief Digital Officer (UK & EU) & General Manager EU Manager IT
Project Executive UK & EU Customer Ops Manager Manager Customer Service
Head of CX Director Customer Service
Customer Operations Manager Manager Customer Service
Apps Being Evaluated by Thomas Cook Executives
Date Company Status Vendor Product Category Market
No data found