Thompson Hospitality
1741 Business Center Drive Suite 200,
Reston, 20190, VA,
United States
Reston, 20190, VA,
United States
1 703-757-5500
Leisure and Hospitality
Thompson Hospitality Technographics
Thompson Hospitality Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Thompson Hospitality and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Thompson Hospitality employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Thompson Hospitality has purchased the following applications: Sterling Background Check for BackGround Screening in 2015, Microsoft 365 for Collaboration in 2020, Rackspace Cloud for Application Hosting and Computing Services in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Thompson Hospitality is running and its propensity to invest more and deepen its relationship with Sterling Talent Solutions , UKG , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Thompson Hospitality revenues, which have grown to $250.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Thompson Hospitality intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Thompson Hospitality Tech Stack and Enterprise Applications
Thompson Hospitality HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sterling Talent Solutions | Legacy | Sterling Background Check | BackGround Screening | HCM | n/a | 2015 | 2015 |
In 2015 Thompson Hospitality implemented Sterling Background Check to centralize pre-employment screening within its HR onboarding workflows. The deployment used Sterling Background Check as the BackGround Screening solution tied into a broader shift to paperless onboarding while the HRIS team managed a concurrent transition from ADP to UltiPro, with rollout activity coordinated from the company HR hub in Reston, VA and across multiple company entities.
The implementation configured Sterling Background Check to handle drug and background screening workflows as part of candidate onboarding, and it was integrated directly with the UltiPro HRIS environment to automate screening triggers and candidate status updates. Contracts and technical integrations were established with complementary vendors, explicitly including the Tax Incentive Group for WOTC processing, eQuest for expanded job board placement, and Equifax for unemployment and employment verifications, forming a connected screening and onboarding ecosystem.
Governance and operational ownership were placed with the HRIS function, which administered system updates, created new company records, and coordinated expression building for PTO plans under complex collective bargaining agreements. The HRIS lead also negotiated vendor contracts, set up the Sterling Background Check integrations, and conducted in-person training for employees and managers to operationalize the paperless onboarding and screening workflows.
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Thompson Hospitality Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Thompson Hospitality implemented Microsoft 365 as its Collaboration platform. The rollout consolidated core productivity and communication tooling for a 1000 employee, United States based leisure and hospitality operator, centralizing collaboration capabilities for corporate and property level staff.
Configuration emphasized standard Microsoft 365 functional modules, including Exchange Online for enterprise email and calendaring, SharePoint Online for team sites and content management, OneDrive for personal file storage, and Microsoft Teams for real time communication and meetings. These components were configured to support document coauthoring, shared team sites, mailbox administration, and chat and meeting workflows consistent with Collaboration category operations.
Thompson Hospitality's public website includes references to Microsoft 365, indicating active use of Microsoft 365 services in web facing or workforce collaboration contexts. Operational coverage extended across corporate communications, operations, sales and human resources, supporting both headquarters and dispersed property staff within the United States.
Governance centered on tenant level administration with identity and access controls, policy configuration, and centralized user provisioning and security settings. The program introduced Collaboration centric governance such as document access policies and meeting scheduling workflows, with ongoing administration managed by internal IT.
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Event Management | Collaboration |
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2018 | 2018 |
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Thompson Hospitality IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rackspace Technology | Legacy | Rackspace Cloud | Application Hosting and Computing Services | IaaS | n/a | 2016 | 2016 |
In 2016 Thompson Hospitality deployed Rackspace Cloud to host its public website, placing Rackspace Cloud under the Application Hosting and Computing Services category to support customer-facing digital channels. The implementation centralized web hosting and cloud compute provisioning for the corporate site, explicitly using Rackspace Cloud as the application hosting platform and aligning Application Hosting and Computing Services with marketing and guest engagement functions.
Configuration emphasized standard web server provisioning, managed infrastructure operations, and cloud-based application runtimes consistent with Application Hosting and Computing Services. Operational governance focused on centralized provisioning and web content deployment workflows across corporate digital and marketing teams, with Rackspace Cloud serving as the primary hosting and compute layer for the website environment.
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Thompson Hospitality CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Thompson Hospitality
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Senior Vice President, Human Resources | VP | HR | |
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Talent Acquisition Manager | Manager | HR | |
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Senior Director of Human Resources | Director | HR | |
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HR Manager | Manager | HR | |
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Apps Being Evaluated by Thompson Hospitality Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Thompson Hospitality IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Thompson Hospitality digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Thompson Hospitality Technographics
Thompson Hospitality is a Leisure and Hospitality organization based in United States,
with around 1000 employees and annual revenues of $250.0 million.
Thompson Hospitality operates a diverse technology stack with applications such as
Sterling Background Check, Microsoft 365 and Rackspace Cloud,
covering areas like BackGround Screening, Collaboration and Application Hosting and Computing Services.
Thompson Hospitality has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sterling Talent Solutions, Microsoft and Rackspace Technology.
Thompson Hospitality recently adopted applications including
UKG Pro Recruiting (ex UltiPro Recruiting) in 2020, Microsoft 365 in 2020 and Amazon CloudFront in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Thompson Hospitality’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Thompson Hospitality’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Thompson Hospitality technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.