Thomson Reuters US
610 Opperman Drive,
Eagan, 55123, MN,
United States
Eagan, 55123, MN,
United States
1 651-687-7000
Professional Services
Thomson Reuters US Technographics
Thomson Reuters US Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Thomson Reuters US and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 14500 Thomson Reuters US employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Thomson Reuters US has purchased the following applications: Workday Benefits for Benefits Administration in 2013, BusinessOptix for Process Mining in 2017, Adobe Connect for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Thomson Reuters US is running and its propensity to invest more and deepen its relationship with Workday , Symmetry Software , BusinessOptix or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Thomson Reuters US revenues, which have grown to $5.03 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Thomson Reuters US intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Thomson Reuters US Tech Stack and Enterprise Applications
Thomson Reuters US HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Benefits | Benefits Administration | HCM | n/a | 2013 | 2014 |
In 2013 Thomson Reuters US implemented Workday Benefits, adopting Workday Benefits as its Benefits Administration platform to support HR benefits management. The deployment centralized benefits process configuration and governance under the Workday tenant for US HR and benefits operations.
Implementation activity emphasized business process configuration and security configuration, with teams performing business requirements translation, defect resolution, and reporting configuration. Workstreams implemented benefits enrollment workflows, eligibility rules, mobile access scenarios, and automated testing protocols, and conducted user acceptance testing and regression testing for Workday updates.
Operational coordination spanned HR, Compensation, Benefits, Global Mobility, Integration/MIS, Recruiting and Payroll work streams, with consulting and handoffs defined between those groups. Issue escalation was managed through the Workday Case Management system and Integration/MIS provided coordination for downstream data handoffs into payroll and MIS processes.
Governance and operationalization included a formal change request process, role based security configuration, ongoing defect resolution and reporting, and training and user advisory activities to embed Workday Benefits into HR and benefits management workflows.
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Compensation Management | HCM |
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2012 | 2013 |
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Core HR | HCM |
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2012 | 2013 |
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Payroll Tax Compliance | HCM |
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2015 | 2015 |
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Payroll | HCM |
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2012 | 2013 |
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Performance and Goal Management | HCM |
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2012 | 2013 |
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Recruiting, Applicant Tracking System | HCM |
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2012 | 2012 |
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Thomson Reuters US Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BusinessOptix | Legacy | BusinessOptix | Process Mining | Analytics and BI | n/a | 2017 | 2017 |
In 2017 Thomson Reuters US deployed BusinessOptix as a Process Mining application to model and analyze enterprise processes. The implementation was coordinated under a UAT lead role between August 2017 and May 2018, centered in the Greater Minneapolis-St. Paul Area, and used BusinessOptix as the primary business modeling tool throughout testing and rollout phases.
BusinessOptix was configured to support process modeling and discovery workflows consistent with Process Mining practices, with teams using both Agile SCRUM and Waterfall process models. The implementation emphasized process documentation, model versioning, and iterative validation cycles tied to formal requirements and test management artifacts.
The BusinessOptix deployment was connected to Thomson Reuters US operational stack including SFDC Classic and Lightning, Eloqua, APPTUS CPQ, SAP SD, and SharePoint 2010, with SQL Server 2008 used for supporting data storage. Test and validation were executed against CRM and CPQ integrations to validate quote to order flows and customer engagement processes, using Internet Explorer 11 and Chrome browsers on Windows 7 clients.
Governance and rollout used JIRA 6.4.1 and HP ALM 12.01 for requirements tracking, defect management, and UAT coordination, reflecting a structured test governance approach. The program scoped BusinessOptix coverage across sales operations, CPQ orchestration, order management touchpoints, and associated customer engagement functions, with iterative validation cycles led by the UAT team.
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Thomson Reuters US Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Thomson Reuters US deployed Adobe Connect for web conferencing on its public website. Adobe Connect is used as the Audio Video and Web Conferencing platform to deliver customer-facing webinars, virtual events and persistent hosted meeting rooms tied to the corporate site.
The implementation of Adobe Connect emphasizes standard conferencing modules including audio and video streaming, screen sharing, webinar management, recording and on-demand playback, and registration workflows. Adobe Connect was embedded into site pages and configured to publish recorded sessions to the website while centralizing meeting templates and access controls to maintain consistent session governance, positioning Thomson Reuters US Adobe Connect Audio Video and Web Conferencing for marketing and client engagement use cases.
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Thomson Reuters US Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2018 | 2018 |
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Thomson Reuters US CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2011 | 2011 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2009 | 2009 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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Thomson Reuters US ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Incident Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2018 | 2018 |
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Thomson Reuters US TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Thomson Reuters US PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Thomson Reuters US IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Thomson Reuters US CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Thomson Reuters US
| First Name | Last Name | Title | Function | Department | Phone | |
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Director US Payroll Operations | Director | Finance | |
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VP, Talent & Leadership Development | VP | HR | |
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Senior Director, Partnerships & Alliances | Director | Sales | |
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Senior Director, Partnerships Strategy | Director | Sales | |
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VP, Benefits - Americas | VP | HR | |
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Director Employee Benefits & Exe Compensation Service Practi | Director | HR | |
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Head of Global Benefits and Wellbeing | Director | HR | |
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VP | Global Compensation | VP | HR | |
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Senior Talent Acquisition Partner | Manager | HR | |
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Senior Talent Acquisition Partner | Manager | HR | |
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Talent Acquisition Partner | Manager | HR | |
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Director, Product | Director | Marketing | |
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Vice President of Software Engineering | VP | IT | |
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Senior Director, Campaign Planning, Demand Generation | Director | Sales | |
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Apps Being Evaluated by Thomson Reuters US Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Thomson Reuters US IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Thomson Reuters US digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Thomson Reuters US Technographics
Thomson Reuters US is a Professional Services organization based in United States,
with around 14500 employees and annual revenues of $5.03 billion.
Thomson Reuters US operates a diverse technology stack with applications such as
Workday Benefits, BusinessOptix and Adobe Connect,
covering areas like Benefits Administration, Process Mining and Audio Video and Web Conferencing.
Thomson Reuters US has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Workday, BusinessOptix and Adobe Systems.
Thomson Reuters US recently adopted applications including
SendinBlue in 2021, AppDynamics APM in 2021 and Atlassian StatusPage in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Thomson Reuters US’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Thomson Reuters US’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Thomson Reuters US technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.