Eagan, 55123, MN,
United States
Thomson Reuters US Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Thomson Reuters US and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 14500 Thomson Reuters US employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Thomson Reuters US has purchased the following applications: Workday Benefits for Benefits Administration in 2013, BusinessOptix for Process Mining in 2017, Adobe Connect for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Thomson Reuters US is running and its propensity to invest more and deepen its relationship with Workday , Symmetry Software , BusinessOptix or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Thomson Reuters US revenues, which have grown to $5.03 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Thomson Reuters US intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Benefits | Benefits Administration | HCM | n/a | 2013 | 2014 |
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Compensation Management | HCM |
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2012 | 2013 |
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Core HR | HCM |
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2012 | 2013 |
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Payroll Tax Compliance | HCM |
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2015 | 2015 |
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Payroll | HCM |
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2012 | 2013 |
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Performance and Goal Management | HCM |
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2012 | 2013 |
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Recruiting, Applicant Tracking System | HCM |
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2012 | 2012 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BusinessOptix | Legacy | BusinessOptix | Process Mining | Analytics and BI | n/a | 2017 | 2017 |
In 2017 Thomson Reuters US deployed BusinessOptix as a Process Mining application to model and analyze enterprise processes. The implementation was coordinated under a UAT lead role between August 2017 and May 2018, centered in the Greater Minneapolis-St. Paul Area, and used BusinessOptix as the primary business modeling tool throughout testing and rollout phases.
BusinessOptix was configured to support process modeling and discovery workflows consistent with Process Mining practices, with teams using both Agile SCRUM and Waterfall process models. The implementation emphasized process documentation, model versioning, and iterative validation cycles tied to formal requirements and test management artifacts.
The BusinessOptix deployment was connected to Thomson Reuters US operational stack including SFDC Classic and Lightning, Eloqua, APPTUS CPQ, SAP SD, and SharePoint 2010, with SQL Server 2008 used for supporting data storage. Test and validation were executed against CRM and CPQ integrations to validate quote to order flows and customer engagement processes, using Internet Explorer 11 and Chrome browsers on Windows 7 clients.
Governance and rollout used JIRA 6.4.1 and HP ALM 12.01 for requirements tracking, defect management, and UAT coordination, reflecting a structured test governance approach. The program scoped BusinessOptix coverage across sales operations, CPQ orchestration, order management touchpoints, and associated customer engagement functions, with iterative validation cycles led by the UAT team.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Asset Management | Content Management |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2011 | 2011 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2009 | 2009 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Incident Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2018 | 2018 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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