Thomson Reuters
19 Duncan Street,
Toronto, M5H 3H1, ON,
Canada
Toronto, M5H 3H1, ON,
Canada
1 647-480-7000
Professional Services
Thomson Reuters Technographics
Thomson Reuters Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Thomson Reuters and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 26400 Thomson Reuters employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Thomson Reuters has purchased the following applications: FIS GETPAID for AR Automation in 2014, Avature CRM for Candidate Relationship Management in 2016, Adobe WorkFront for Business Process Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Thomson Reuters is running and its propensity to invest more and deepen its relationship with FIS Global , SAP , Avature or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Thomson Reuters revenues, which have grown to $7.48 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Thomson Reuters intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Thomson Reuters Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FIS Global | Legacy | FIS GETPAID | AR Automation | ERP Financial Management | n/a | 2014 | 2014 |
In 2014 Thomson Reuters implemented FIS GETPAID to support accounts receivable activities within its credit and collections function, using the application as a core AR Automation tool. The deployment centered on Credit Approval Analysts who worked directly with sales reps and managers to intake and adjudicate credit requests and to communicate approval or denial decisions via email, phone and in person.
FIS GETPAID was configured to manage credit request workflows and AR activity reporting, with operational use documented for credit review, research and decisioning. The implementation integrated FIS GETPAID with SAP, CSS, Quickview, Infoview and Excel to provide transactional visibility and feed weekly activity reports, reflecting close coupling between the AR Automation application and financial posting and reporting systems.
Governance and process workstreams were organized around Credit Approval Analyst responsibilities, with standardized review and analysis steps captured in the FIS GETPAID workflow and weekly reporting routines produced from combined GetPaid and reporting system data. The recorded operational scope emphasizes credit approval and accounts receivable functions, and shows the application name FIS GETPAID linked to the AR Automation category in routine credit and collections operations.
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ERP Financial | ERP Financial Management |
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2014 | 2014 |
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ERP Financial | ERP Financial Management |
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2019 | 2019 |
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Expense Management | ERP Financial Management |
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2011 | 2011 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Avature | Legacy | Avature CRM | Candidate Relationship Management | HCM | n/a | 2016 | 2016 |
In 2016, Thomson Reuters implemented Avature CRM for Candidate Relationship Management to centralize talent engagement and candidate lifecycle activities. The deployment of Avature CRM consolidated candidate profiles and talent pools into a purpose built recruiting CRM, enabling structured candidate segmentation and campaign based outreach. Implementation emphasis focused on Talent Acquisition and recruiting operations to support proactive sourcing, candidate engagement, and employer brand programs.
Functional capabilities implemented align with Candidate Relationship Management best practices, including a unified candidate database, configurable talent pools, campaign and communication automation, interaction tracking, and recruiter workflow configuration. Governance and process updates emphasized standardizing sourcing workflows and recruiter owned CRM processes, with configuration and automation used to routinize engagement and recordkeeping across recruiting teams. The Avature CRM deployment at Thomson Reuters links Thomson Reuters Avature CRM Candidate Relationship Management to Talent Acquisition as an operational platform for ongoing candidate cultivation.
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Core HR | HCM |
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2008 | 2008 |
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Core HR | HCM |
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2011 | 2011 |
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Core HR | HCM |
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2014 | 2014 |
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Core HR | HCM |
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2011 | 2012 |
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Learning and Development | HCM |
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2021 | 2021 |
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Payroll | HCM |
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2011 | 2012 |
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Recruiting, Applicant Tracking System | HCM |
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2012 | 2012 |
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Talent Assessment | HCM |
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2021 | 2021 |
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Time and Attendance | HCM |
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2017 | 2017 |
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Workforce Management | HCM |
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2017 | 2017 |
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Workforce Scheduling | HCM |
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2017 | 2017 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe WorkFront | Business Process Management | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, Thomson Reuters deployed Adobe WorkFront. Adobe WorkFront is a Business Process Management application that Thomson Reuters uses on their website to formalize web-facing request intake and to create structured project records for content and marketing operations.
The implementation centers on core Business Process Management capabilities, including automated request intake, approval workflows, task orchestration, scheduling, and resource planning. Configuration emphasized standardized intake templates and workflow templates to create repeatable project lifecycles and to manage editorial and marketing deliverables through defined states and approvals.
The deployment leverages web-facing WorkFront functionality so that requests submitted via the Thomson Reuters website are captured as work items in a cloud-hosted Adobe WorkFront instance, enabling centralized tracking and task queues. Architecture description focuses on a cloud-based WorkFront environment receiving and normalizing website requests, producing project and task artifacts that drive downstream work management and proofing steps.
Governance was instituted around centralized request management and workflow standardization, with role-based access and templated approval paths to ensure consistent handling across content, product marketing, and editorial teams. Operational coverage is oriented to cross-functional business functions responsible for web content, campaign execution, and creative production, using Adobe WorkFront to orchestrate handoffs and formalize intake governance.
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Professional Services Automation | ERP Services and Operations |
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2009 | 2009 |
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Professional Services Automation | ERP Services and Operations |
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2004 | 2004 |
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Time Tracking and Billing | ERP Services and Operations |
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2016 | 2016 |
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AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Generative AI Platforms | AI Development |
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2025 | 2025 |
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ML and Data Science Platforms | AI Development |
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2016 | 2017 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2007 | 2007 |
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Data Warehouse | Analytics and BI |
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2017 | 2018 |
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Process Mining | Analytics and BI |
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2017 | 2017 |
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Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Blockchain Platform | Blockchain |
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2016 | 2016 |
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Blockchain Platform | Blockchain |
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2017 | 2017 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Online Meeting Scheduling | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2019 | 2019 |
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Contract Lifecycle Management | Content Management |
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2018 | 2018 |
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Digital Asset Management | Content Management |
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2018 | 2018 |
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Digital Signing | Content Management |
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2023 | 2023 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2015 | 2015 |
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Personalization and Product Recommendations | eCommerce |
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2011 | 2011 |
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CRM
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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Application Performance Management | ITSM |
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2011 | 2011 |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Incident Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2018 | 2018 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2017 | 2017 |
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Apps Development | PaaS |
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2022 | 2022 |
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Data Migration | PaaS |
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2020 | 2020 |
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Robotic Process Automation | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2019 | 2019 |
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Cloud Storage | IaaS |
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2019 | 2019 |
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Cloud Storage | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Database Management | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Thomson Reuters
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Thomson Reuters Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Thomson Reuters IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Thomson Reuters digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Thomson Reuters Technographics
Thomson Reuters is a Professional Services organization based in Canada,
with around 26400 employees and annual revenues of $7.48 billion.
Thomson Reuters operates a diverse technology stack with applications such as
FIS GETPAID, Avature CRM and Adobe WorkFront,
covering areas like AR Automation, Candidate Relationship Management and Business Process Management.
Thomson Reuters has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as FIS Global, Avature and Adobe Systems.
Thomson Reuters recently adopted applications including
AWS Bedrock in 2025, Buzz Sales Engagement Platform in 2024 and DocuSign eSignature in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Thomson Reuters’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Thomson Reuters’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Thomson Reuters technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.