ThoughtSpot
444 Castro Street Suite 1000,
Mountain View, 94041, CA,
United States
Mountain View, 94041, CA,
United States
1 800-508-7008
Professional Services
ThoughtSpot Technographics
ThoughtSpot Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ThoughtSpot and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 763 ThoughtSpot employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ThoughtSpot has purchased the following applications: Coupa Expense for Expense Management in 2021, Greenhouse ATS for Applicant Tracking System in 2019, Ruby Live Chat for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ThoughtSpot is running and its propensity to invest more and deepen its relationship with Coupa Software , Greenhouse , Ruby or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ThoughtSpot revenues, which have grown to $318.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ThoughtSpot intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ThoughtSpot Tech Stack and Enterprise Applications
ThoughtSpot ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Coupa Software | Legacy | Coupa Expense | Expense Management | ERP | n/a | 2021 | 2021 |
In 2021, ThoughtSpot implemented Coupa Expense as its Expense Management solution to centralize employee expense reporting and corporate card controls across corporate finance. The deployment emphasized cloud SaaS provisioning of Coupa Expense and aligned the application with expense reporting workflows, approvals, and policy enforcement typical of Expense Management platforms.
Configuration work centered on enabling virtual card issuance and controls alongside automated expense capture and approval routing. ThoughtSpot configured Coupa Expense to use virtual cards as a controlled payment method to reduce manual card administration, and to streamline expense submission and reconciliation processes within the Expense Management domain.
Governance and operational ownership landed with corporate finance, reflected by the corporate controller level endorsement, Raquel Peasley, who noted the role of virtual cards in ongoing operations saying, "The virtual cards are really helpful because you can basically just set it and forget it." Coupa Expense provided the functional platform for tighter card controls, automated enforcement of expense policies, and centralized expense lifecycle management.
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ThoughtSpot HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Greenhouse | Legacy | Greenhouse ATS | Applicant Tracking System | HCM | n/a | 2019 | 2019 |
In 2019, ThoughtSpot implemented Greenhouse ATS. ThoughtSpot uses Greenhouse ATS as its Applicant Tracking System to power candidate capture and job postings on its public careers site, aligning the application with corporate recruiting and talent acquisition workflows for a company of about 763 employees.
The Greenhouse ATS deployment is exercised as the primary career site integration, providing standard Applicant Tracking System capabilities such as job requisition publishing, candidate tracking through defined interview stages, interview orchestration, and offer workflow management. Operational ownership appears concentrated in corporate recruiting and hiring manager workflows, with the Greenhouse ATS instance serving as the centralized system of record for external applicants submitted via the ThoughtSpot website. Governance is implied through structured requisition and interview stages, and the implementation emphasizes career site integration as the main operational integration point between ThoughtSpot and Greenhouse ATS.
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ThoughtSpot AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, ThoughtSpot deployed Ruby Live Chat on its public website. Ruby Live Chat is implemented as a customer-facing conversational interface operating in the Chatbots and Conversational AI category.
The implementation centers on real-time messaging and live agent handoff, enabling synchronous chat sessions and capture of conversation transcripts for follow-up. Configuration aligns with standard chat capabilities such as automated responses, session routing, and availability scheduling to manage web-based visitor engagement.
Operational scope is explicitly website-based, supporting customer-facing functions including customer success and sales engagement for lead qualification and support workflows. The Ruby Live Chat installation acts at the front-end engagement layer, surfacing visitor context and conversation records into internal follow-up and service processes.
Governance is oriented toward support and digital experience management, with emphasis on chat moderation, escalation procedures, and transcript retention to maintain service continuity and quality control. Control of the tool and operational runbooks are concentrated where web engagement and demand generation intersect, ensuring consistent handling of inbound web conversations.
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ThoughtSpot Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2014 | 2014 |
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Event Management | Collaboration |
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2019 | 2019 |
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ThoughtSpot Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2022 | 2022 |
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Web Content Management | Content Management |
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2020 | 2020 |
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ThoughtSpot CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2019 | 2019 |
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Account Based Marketing | CRM |
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2018 | 2018 |
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Account Based Marketing | CRM |
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2020 | 2020 |
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Account Based Marketing | CRM |
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2020 | 2020 |
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Account Based Marketing | CRM |
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2023 | 2023 |
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Customer Support | CRM |
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2014 | 2014 |
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Customer Support | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation, Sales Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sales Enablement | CRM |
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2020 | 2020 |
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Sales Engagement | CRM |
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2020 | 2020 |
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ThoughtSpot ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2016 | 2016 |
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IT Service Management | ITSM |
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2018 | 2018 |
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ThoughtSpot Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procure to Pay | Procurement |
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2017 | 2017 |
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Procure to Pay | Procurement |
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2021 | 2021 |
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Procurement | Procurement |
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2021 | 2021 |
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Supplier Relationship Management | Procurement |
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2021 | 2021 |
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ThoughtSpot TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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ThoughtSpot PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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API Management, iPaaS (Integration Platform as a Service) | PaaS |
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2023 | 2023 |
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Transactional Email | PaaS |
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2021 | 2021 |
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ThoughtSpot IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Database Management | IaaS |
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2023 | 2023 |
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ThoughtSpot CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at ThoughtSpot
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by ThoughtSpot Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ThoughtSpot IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ThoughtSpot digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD ThoughtSpot Technographics
ThoughtSpot is a Professional Services organization based in United States,
with around 763 employees and annual revenues of $318.0 million.
ThoughtSpot operates a diverse technology stack with applications such as
Coupa Expense, Greenhouse ATS and Ruby Live Chat,
covering areas like Expense Management, Applicant Tracking System and Chatbots and Conversational AI.
ThoughtSpot has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Coupa Software, Greenhouse and Ruby.
ThoughtSpot recently adopted applications including
Zoominfo Platform in 2023, Tray.io Platform in 2023 and Hevo Data Platform in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ThoughtSpot’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates ThoughtSpot’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ThoughtSpot technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.