Appleton, 54911, WI,
United States
Thrivent Credit Union Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Thrivent Credit Union and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 133 Thrivent Credit Union employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Thrivent Credit Union has purchased the following applications: Oracle PeopleSoft ERP for ERP Financial in 2016, Fiserv DNA Bank Platform for Core Banking in 2017, DocuSign eSignature for Digital Signing in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Thrivent Credit Union is running and its propensity to invest more and deepen its relationship with Oracle , Fiserv , MeridianLink or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Thrivent Credit Union revenues, which have grown to $17.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Thrivent Credit Union intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft ERP | ERP Financial | ERP Financial Management | n/a | 2016 | 2016 |
In 2016, Thrivent Credit Union implemented Oracle PeopleSoft ERP as its ERP Financial platform. The deployment emphasized PeopleSoft Financials and Supply Chain modules, with internal IT staff holding release management responsibilities for PeopleSoft Financials and Supply Chain. Oracle PeopleSoft ERP was positioned to provide the central ledger, expense processing, and supply chain financial controls used by the organization.
Operationally the program ran under an asset owner model for both vendor hosted and on premise applications, indicating a hybrid deployment structure that combined hosted services with on premise components. The IT organization acted as Release Manager for PeopleSoft Financials and Supply Chain and applied Kanban practices together with a new software delivery model to accelerate delivery and reduce single person dependency. Configuration and automation efforts focused on release orchestration, environment management, and vendor coordination.
Functionally the implementation supported core finance, expense reporting tied to the corporate credit card program, and supply chain financial processes, aligning with business units including Distribution Compensation, Producer Management and Commissions, and Wealth Management and Affiliates. The PeopleSoft Financials footprint supported compensation payment processes and expense audit improvements that were part of broader application governance. The application served as the central ERP Financial system for accounting and transaction workflows across those business functions.
The PeopleSoft deployment was executed alongside other systems and initiatives, with IT leading or coordinating implementations of SAP Producer Pro and Workflow Applications, the Allego training platform, and a new print system PAIS. These parallel projects required coordination of release schedules and interface points between finance, commissions, and operational systems. Vendor transitions such as the corporate card move to US Bank were managed in coordination with PeopleSoft expense flows.
Governance emphasized asset ownership, vendor contract negotiation, and cross functional product ownership, with IT negotiating vendor contract renewals that produced an explicit $240k annual saving in one renewal. The program included workforce upskilling and knowledge sharing to reduce single point dependencies and restructured delivery processes to improve collaboration between business product owners and technical teams. Ongoing responsibilities included release management, vendor coordination, and application support for Oracle PeopleSoft ERP.
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ERP Financial | ERP Financial Management |
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2014 | 2014 |
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ERP Financial | ERP Financial Management |
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2014 | 2014 |
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Expense Management | ERP Financial Management |
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2014 | 2014 |
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Payment Processing | ERP Financial Management |
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2014 | 2014 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv DNA Bank Platform | Core Banking | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, Thrivent Credit Union implemented the Fiserv DNA Bank Platform. The Fiserv DNA Bank Platform was provisioned as the institution's Core Banking system to support Consumer Operations including consumer loans, deposit processing, call center account servicing and frontline personal bankers.
Implementation work centered on configuring core deposit processing, consumer loan servicing workflows and account maintenance capabilities, aligning system configuration to retail banking process flows. The team managed and executed system upgrades for both the Core and the origination systems, maintaining release coordination and version control between functional teams.
The deployment integrated directly with the Meridian Link origination system to support loan intake and decision routing, enabling structured handoffs between origination and servicing. Operational coverage explicitly included Consumer Operations teams, comprising Personal Bankers, Loan Operations, Call Center Staff and Deposits Operations, with business systems analysts providing daily support and analysis from Appleton, Wisconsin.
Governance and delivery were organized through Scrum and Kanban teams working closely with Senior Leadership to capture business requirements and prioritize backlog. Business systems analysts owned analysis and implementation of regulatory routing, reviewed and recommended updates to prospectus and contract language for compliance, led training and onboarding, and coordinated change control across the Core Banking and origination environments, positioning the Fiserv DNA Bank Platform as the operational backbone for Thrivent Credit Union Consumer Operations.
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Loan Management | ERP Services and Operations |
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2017 | 2017 |
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Loan Management | ERP Services and Operations |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2018 | 2018 |
In 2018, Thrivent Credit Union implemented DocuSign eSignature as a Digital Signing solution on its public website. The deployment is web-embedded to capture legally binding electronic signatures and manage customer-facing document workflows directly through online forms, with envelope creation and recipient routing configured for online interactions. DocuSign eSignature is used to present, sign, and store executed documents while generating audit trails and tamper-evident records.
Functional capabilities implemented include signature capture, recipient authentication options, audit logging, and secure document storage, aligned with Digital Signing operational patterns. Operational coverage is focused on the customer-facing website and front-office document execution workflows, with governance supported by built-in eSignature audit logs and retention controls to meet compliance and evidentiary requirements for signed agreements.
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supply Chain Management | SCM |
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2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Enablement | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2020 | 2020 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Sales Performance Management | SPM |
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2016 | 2016 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2014 | 2014 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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