Tiller Systems, a SumUp Company
42, Rue Louis Blanc,
Paris, 75010,
France
Paris, 75010,
France
33 1 76 35 00 37
Professional Services
Tiller Systems, a SumUp Company Technographics
Tiller Systems, a SumUp Company Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Tiller Systems, a SumUp Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Tiller Systems, a SumUp Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Tiller Systems, a SumUp Company has purchased the following applications: Stripe Payments for Payment Processing in 2020, Zendesk Chat for Chatbots and Conversational AI in 2015, Google Workspace (Formerly Google G-Suite) for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Tiller Systems, a SumUp Company is running and its propensity to invest more and deepen its relationship with Stripe , Zendesk , Drift or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Tiller Systems, a SumUp Company revenues, which have grown to $12.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Tiller Systems, a SumUp Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Tiller Systems, a SumUp Company Tech Stack and Enterprise Applications
Tiller Systems, a SumUp Company ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Stripe | Legacy | Stripe Payments | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020, Tiller Systems, a SumUp Company, deployed Stripe Payments for Payment Processing on its public website. The Stripe Payments implementation was used to enable online checkout and card acceptance for customer transactions on the company web storefront, integrating payment capture into the digital sales funnel.
Configuration focused on standard Stripe Payments capabilities including client side card collection and tokenization, server side payment authorization and capture flows, and refund and dispute handling. The implementation leveraged Stripe Payments APIs for transaction orchestration and used webhook notifications to propagate transaction and settlement events to backend order and finance systems.
Operational ownership was assigned to payments and finance teams to manage transaction reconciliation, chargeback handling, and dispute workflows through the Stripe Payments dashboard and API surfaces. The rollout remained scoped to the website channel and online payments, with governance implemented via access controls and role based permissions in Stripe Payments and Tiller Systems' internal user administration.
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Tiller Systems, a SumUp Company AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
In 2015 Tiller Systems, a SumUp Company deployed Zendesk Chat on its public website to support customer service and pre sales interactions. Zendesk Chat was implemented as a Chatbots and Conversational AI application to provide real time customer engagement through an embedded web chat interface, aligning the application with online support and sales inquiry workflows.
The implementation centered on the Zendesk Chat web widget and agent console, configured for live chat sessions, proactive messaging triggers, canned responses, and chat transcript capture. Functional configuration emphasized routing and queueing of conversations to support and customer success agents, standardized response templates to accelerate agent handling, and session handoff procedures for complex inquiries.
Operational coverage focused on web channel engagement for Tiller Systems customers in France, with primary business functions impacted including customer support and pre sales. Governance changes included defined chat handling workflows, agent queue ownership and transcript retention for case follow up, enabling consistent conversational processes across support teams while preserving a lightweight deployment footprint for a mid sized professional services vendor.
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Chatbots and Conversational AI | AI-Powered Application |
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2017 | 2017 |
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Tiller Systems, a SumUp Company Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Tiller Systems, a SumUp Company, deployed Google Workspace (Formerly Google G-Suite) to support its Collaboration needs across the organization. The cloud-hosted Google Workspace (Formerly Google G-Suite) deployment was provisioned for the company domain and targeted the companys roughly 100 employees in France, providing core capabilities for enterprise email, document collaboration, calendar scheduling, and video meetings.
The implementation is administered through the Google Admin console with centralized user provisioning and group-based access controls, applying administrative policy settings to manage accounts and sharing. Functional modules aligned with the Collaboration category include Gmail, Drive, Docs, Sheets, Calendar, and Meet, and the tenant is referenced within the company website footprint to support external client communication and internal collaboration across operations, sales, and customer support.
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Online Meeting Scheduling | Collaboration |
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2021 | 2021 |
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Tiller Systems, a SumUp Company CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2018 | 2018 |
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Call Center | CRM |
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2019 | 2020 |
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CRM | CRM |
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2016 | 2016 |
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Customer Data Platform | CRM |
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2019 | 2019 |
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Customer Engagement | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tiller Systems, a SumUp Company ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incident Management | ITSM |
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2018 | 2018 |
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Tiller Systems, a SumUp Company PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Tiller Systems, a SumUp Company IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Tiller Systems, a SumUp Company
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Apps Being Evaluated by Tiller Systems, a SumUp Company Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Tiller Systems, a SumUp Company IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Tiller Systems, a SumUp Company digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Tiller Systems, a SumUp Company Technographics
Tiller Systems, a SumUp Company is a Professional Services organization based in France,
with around 100 employees and annual revenues of $12.0 million.
Tiller Systems, a SumUp Company operates a diverse technology stack with applications such as
Stripe Payments, Zendesk Chat and Google Workspace (Formerly Google G-Suite),
covering areas like Payment Processing, Chatbots and Conversational AI and Collaboration.
Tiller Systems, a SumUp Company has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Stripe, Zendesk and Google.
Tiller Systems, a SumUp Company recently adopted applications including
Chili Piper ChiliCal in 2021, ConvertFlow in 2021 and Salesforce Sales Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Tiller Systems, a SumUp Company’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Tiller Systems, a SumUp Company’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Tiller Systems, a SumUp Company technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.