Calgary, T2E 6Z8, AB,
Canada
Timber Mart Technographics
Timber Mart Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Timber Mart and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Timber Mart employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Timber Mart has purchased the following applications: Epicor Eagle for Retail Management in 2016, Intuit Mailchimp for Marketing Automation in 2020, Amazon SES for Transactional Email in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Timber Mart is running and its propensity to invest more and deepen its relationship with Epicor , Intuit , Benchmark Internet Group or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Timber Mart revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Timber Mart intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Timber Mart Tech Stack and Enterprise Applications
Timber Mart ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor Eagle | Retail Management | ERP Services and Operations | Phoenix Business Systems | 2016 | 2017 |
In 2016, Timber Mart implemented Epicor Eagle as its Retail Management platform to support store point of sale and back-office accounting workflows. The deployment was delivered with implementation and training services provided by Phoenix Business Systems, and Epicor Eagle was configured to address retail transaction processing through point of sale, inventory control, purchasing and general ledger capabilities.
Configuration and functional scope centered on Epicor Eagle modules spanning POS to General Ledger, with implementation activities that included data mapping and conversion assistance. Technical work documented in implementation materials covered data extraction, mapping for migration workflows and end user training content, while classroom and remote sessions were used to prepare store and head office staff for go-live.
Operational coverage focused on Timber Mart retail locations and corporate back-office functions in Canada, with on-site go-live support and remote training applied as required. The engagement referenced migration assistance from existing systems, noting that many customers in the same vertical migrated from Epicor Dimensions systems, and conversion coordination was part of the implementation services.
Governance and rollout included structured training, customer help documentation and follow-up support to stabilize day one operations, along with on-site assistance for hardware and POS readiness when requested. Documentation and seminar-style training were produced to embed new operational procedures and to support finance, store operations and inventory management teams transitioning to Epicor Eagle.
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Timber Mart CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Mailchimp | Marketing Automation | CRM | n/a | 2020 | 2020 |
In 2020, Timber Mart implemented Intuit Mailchimp. The deployment uses Intuit Mailchimp in the Marketing Automation category to capture website-driven leads on timbermart.ca and to centralize email campaign management for retail marketing.
The implementation is delivered as a cloud SaaS configuration with the Mailchimp site script and embedded signup forms instrumented on the public website. Functional capabilities in use include audience and list management, segmentation-based campaign orchestration, automated welcome and nurture sequences, and built-in campaign analytics, reflecting standard Marketing Automation workflows. Intuit Mailchimp is configured to manage subscriber consent and to route web-originated signups into segmented audiences for targeted messaging.
Operational coverage centers on Timber Mart's marketing and customer engagement functions across Canada, with the website integration serving as the primary data collection and activation point. Governance emphasizes centralized list hygiene, consent handling through embedded forms, and campaign approval workflows to align promotions with retail marketing calendars.
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Marketing Automation | CRM |
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2022 | 2022 |
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Timber Mart PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon SES | Transactional Email | PaaS | n/a | 2018 | 2018 |
In 2018, Timber Mart deployed Amazon SES to handle Transactional Email on its website, using Amazon Web Services as the vendor. Timber Mart uses Amazon SES for Transactional Email to support e-commerce customer communications and site-driven notifications.
The implementation integrated Amazon SES into the website application stack using standard Transactional Email patterns, including API or SMTP relay sending paths and verified sending domains. Email authentication and deliverability controls such as SPF and DKIM were configured, and SES native feedback handling was used for bounce and complaint processing.
Operational scope centered on customer facing workflows, including order confirmations, password resets, and account notifications, as well as automated receipts and internal notification flows tied to the web storefront. Management of templates and suppression lists was centralized with the web operations team to maintain message consistency and sending hygiene.
Governance focused on domain verification, sending quotas and reputation monitoring within AWS SES, with IT owning configuration and ongoing operational controls. The deployment emphasized lightweight integration into the existing site architecture and standard Transactional Email operational practices for a mid market retail environment.
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Timber Mart IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Timber Mart
Apps Being Evaluated by Timber Mart Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||