AI Buyer Insights:

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● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

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● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

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● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

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● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

TIM Brasil

JoAo Cabral de Melo Neto Avenue 12th floor 850 - South Tower,
Rio De Janeiro, 22775-057,
Brazil

https://www.tim.com.br/

55 21 4109-4167

Communications

TIM Brasil Technographics

TIM Brasil Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by TIM Brasil and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 9253 TIM Brasil employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that TIM Brasil has purchased the following applications: LiveChat for Chatbots and Conversational AI in 2015, Microsoft Power BI for Analytics and BI in 2019, Hotjar for Customer Experience in 2019 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems TIM Brasil is running and its propensity to invest more and deepen its relationship with LiveChat, Inc. , Microsoft , Cloudera or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing TIM Brasil revenues, which have grown to $4.40 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for TIM Brasil intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

TIM Brasil Data, Technology Stack, and Enterprise Applications

AI-Powered Application

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
LiveChat, Inc.	Legacy	LiveChat	Chatbots and Conversational AI	AI-Powered Application	n/a	2015	2015

Analytics and BI

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
Microsoft	Legacy	Microsoft Power BI	Analytics and BI	Analytics and BI	n/a	2019	2019
			Data Warehouse	Analytics and BI		2019	2019

CRM

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
Contentsquare	Legacy	Hotjar	Customer Experience	CRM	n/a	2019	2019
			Customer Experience, Customer Analytics	CRM		2019	2019
			Data Management Platform	CRM		2015	2015
			Digital Advertising Platform	CRM		2015	2015
			Digital Advertising Platform	CRM		2022	2022
			Digital Advertising Platform	CRM		2023	2023
			Digital Advertising Platform	CRM		2022	2022
			Digital Advertising Platform	CRM		2022	2022
			Marketing Analytics, Data Management Platform	CRM		2020	2020
			Marketing Analytics, Marketing Automation, Customer Engagement, Customer Data Platform	CRM		2024	2024
			Partner Relationship Management	CRM		2021	2021

ITSM

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			Application Performance Management	ITSM		2021	2021

PaaS

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			Apps Development	PaaS		2022	2022
			Transactional Email	PaaS		2022	2023

IaaS

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			Application Hosting and Computing Services	IaaS		2021	2021
			Content Delivery Network	IaaS		2013	2013
			Content Delivery Network	IaaS		2021	2021
			Content Delivery Network	IaaS		2022	2022

CyberSecurity

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			Next Generation Firewall	CyberSecurity		2014	2014

IT Decision Makers and Key Stakeholders at TIM Brasil

First Name	Last Name	Title	Function	Department	Email	Phone
No data found

Show All Contacts

Apps Being Evaluated by TIM Brasil Executives

Date	Company	Status	Vendor	Product	Category	Market
No data found

FAQ - APPS RUN THE WORLD TIM Brasil Technographics

TIM Brasil is a Communications organization based in Brazil, with around 9253 employees and annual revenues of $4.40 billion.

TIM Brasil operates a diverse technology stack with applications such as LiveChat, Microsoft Power BI and Hotjar, covering areas like Chatbots and Conversational AI, Analytics and BI and Customer Experience.

TIM Brasil has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as LiveChat, Inc., Microsoft and Contentsquare.

TIM Brasil recently adopted applications including BySide Marketing Cloud Platform in 2024, Adform in 2023 and OpenX OpenAudience in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of TIM Brasil’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates TIM Brasil’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete TIM Brasil technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.