North Andover, 1845, MA,
United States
TimeLinx Software Technographics
TimeLinx Software Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by TimeLinx Software and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 TimeLinx Software employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
TimeLinx Software has purchased the following applications: Tawk.to for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2015, Hotjar for Customer Experience in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems TimeLinx Software is running and its propensity to invest more and deepen its relationship with Tawk.to , Microsoft , Squarespace or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing TimeLinx Software revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for TimeLinx Software intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
TimeLinx Software Tech Stack and Enterprise Applications
TimeLinx Software AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, TimeLinx Software deployed Tawk.to on its public website. TimeLinx Software implemented Tawk.to as part of its Chatbots and Conversational AI footprint to provide website-based customer engagement and conversational support, with Tawk.to embedded as the front-end messaging widget for live chat and visitor messaging.
The deployment is centered on an embedded web widget architecture, instrumented on the corporate site to capture inbound inquiries and route messages to internal staff. Functional capabilities in use reflect common Chatbots and Conversational AI workflows, including real time chat, persistent message threads, and visitor presence indicators, and the tool is managed by customer facing staff in sales and support to centralize website engagement. Governance is lightweight and operationally driven, reflecting the company size, with inline configuration of chat availability and messaging templates rather than formal IT led orchestration.
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TimeLinx Software Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, TimeLinx Software implemented Microsoft 365 as its Collaboration platform. TimeLinx Software is a United States based professional services firm with roughly 20 employees, and Microsoft 365 is used as the primary Collaboration application across the organization and is surfaced on their website.
The Microsoft 365 deployment for TimeLinx Software follows a single tenant, cloud-hosted posture with user based licensing appropriate to a small professional services firm. Microsoft 365 capabilities were adopted to support core Collaboration workflows, including email and calendaring, document storage and versioning, file synchronization, and real time team communication through the Microsoft 365 suite.
Operational coverage centers on business functions common to professional services, specifically project coordination, internal communications, and document management. Administration and governance are managed through the Microsoft 365 administration tooling with standard user provisioning, group based access controls, and policy controls for sharing and external access, scaled to a small team environment.
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Online Meeting Scheduling | Collaboration |
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2017 | 2017 |
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TimeLinx Software CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2018 | 2018 |
In 2018, TimeLinx Software deployed Hotjar on their website to instrument visitor behavior as part of its Customer Experience efforts. The implementation embedded the Hotjar tracking snippet in site pages so Hotjar could collect client-side behavioral data for website usability and engagement analysis.
The deployment leveraged Hotjar capabilities common to website Customer Experience workflows, including session recordings, heatmaps, conversion funnel observation, and on-page feedback instruments. Implementation responsibility resided at the site level, with the script-based architecture sending anonymized interaction data to Hotjar’s cloud for analysis, and operational usage focused on marketing, product, and customer success teams to inform UX and content decisions.
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Marketing Analytics | CRM |
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2019 | 2019 |
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TimeLinx Software IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at TimeLinx Software
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Founder and CEO | CXO | Finance | ||||
| Vice President Operations | VP | Operations |
Apps Being Evaluated by TimeLinx Software Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||