Starkville, 39759-4436, MS,
United States
Ting Technographics
Ting Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ting and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 17 Ting employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ting has purchased the following applications: Greenhouse ATS for Applicant Tracking System in 2023, Wavelo Internet Service Operating System (ISOS) for OSS/BSS in 2024, Google Workspace (Formerly Google G-Suite) for Collaboration in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ting is running and its propensity to invest more and deepen its relationship with Greenhouse , Wavelo , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ting revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ting intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ting Tech Stack and Enterprise Applications
Ting HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Greenhouse | Legacy | Greenhouse ATS | Applicant Tracking System | HCM | n/a | 2023 | 2023 |
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Ting ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Wavelo | Legacy | Wavelo Internet Service Operating System (ISOS) | OSS/BSS | ERP Services and Operations | n/a | 2024 | 2024 |
In 2024 Ting implemented Wavelo Internet Service Operating System ISOS to modernize core operations and centralize OSS/BSS functions across provisioning, order management, billing, and subscriber management. The deployment targeted automation and orchestration to support rapid growth and scalability after a period of manual, siloed processes.
Wavelo Internet Service Operating System ISOS is deployed on AWS and uses an event based architecture to route information between systems on demand. Functional modules brought online include automated provisioning, order orchestration, subscriber onboarding and management, billing orchestration, and support for supply chain and installation workflows, with provisioning moved from manual steps to seconds level automation and immediate success or failure confirmation.
The implementation integrated with Ting’s existing cloud based systems, explicitly connecting ZenDesk for customer support and ServiceMax for field operations to the new orchestration layer. Operational coverage extended across customer service representatives and field operations, enabling unified visibility into service availability, scheduling, billing, and network disruptions, and supporting expansion into underserved communities and planned new services such as a mobile offering.
Governance and process change focused on removing manual handoffs and siloed data by instrumenting event routing and workflow orchestration, making operations modular and flexible. Workflows were restructured so CSRs and field teams operate from a single synchronized source of truth, reducing manual account administration and enabling staff to focus on customer experience and service activation.
Ting reported explicit outcomes from the Wavelo Internet Service Operating System ISOS deployment, including an 89% reduction in hours spent per account on provisioning, customer management, and administrative activities, faster provisioning in seconds, fewer truck rolls, reduced churn drivers, and documented increases in revenue from streamlined operations and improved address and network intelligence.
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Ting Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2023 | 2023 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Ting CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2023 | 2023 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Support | CRM |
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2012 | 2012 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2013 | 2013 |
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Ting ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2018 | 2018 |
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Ting PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Ting
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Ting Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||