AI Buyer Insights:

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Ting Tech Stack and Enterprise Applications

Ting HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Greenhouse Legacy Greenhouse ATS Applicant Tracking System HCM n/a 2023 2023
Ting ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Wavelo Legacy Wavelo Internet Service Operating System (ISOS) OSS/BSS ERP Services and Operations n/a 2024 2024
In 2024 Ting implemented Wavelo Internet Service Operating System ISOS to modernize core operations and centralize OSS/BSS functions across provisioning, order management, billing, and subscriber management. The deployment targeted automation and orchestration to support rapid growth and scalability after a period of manual, siloed processes. Wavelo Internet Service Operating System ISOS is deployed on AWS and uses an event based architecture to route information between systems on demand. Functional modules brought online include automated provisioning, order orchestration, subscriber onboarding and management, billing orchestration, and support for supply chain and installation workflows, with provisioning moved from manual steps to seconds level automation and immediate success or failure confirmation. The implementation integrated with Ting’s existing cloud based systems, explicitly connecting ZenDesk for customer support and ServiceMax for field operations to the new orchestration layer. Operational coverage extended across customer service representatives and field operations, enabling unified visibility into service availability, scheduling, billing, and network disruptions, and supporting expansion into underserved communities and planned new services such as a mobile offering. Governance and process change focused on removing manual handoffs and siloed data by instrumenting event routing and workflow orchestration, making operations modular and flexible. Workflows were restructured so CSRs and field teams operate from a single synchronized source of truth, reducing manual account administration and enabling staff to focus on customer experience and service activation. Ting reported explicit outcomes from the Wavelo Internet Service Operating System ISOS deployment, including an 89% reduction in hours spent per account on provisioning, customer management, and administrative activities, faster provisioning in seconds, fewer truck rolls, reduced churn drivers, and documented increases in revenue from streamlined operations and improved address and network intelligence.
Ting Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2023 2023
Collaboration Collaboration 2022 2022
Ting CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Account Based Marketing CRM 2023 2023
Customer Experience CRM 2016 2016
Customer Support CRM 2012 2012
Digital Advertising Platform CRM 2013 2013
Digital Advertising Platform CRM 2021 2021
Digital Advertising Platform CRM 2019 2019
Digital Advertising Platform CRM 2016 2016
Marketing Analytics CRM 2013 2013
Marketing Analytics CRM 2021 2021
Marketing Automation CRM 2014 2014
Marketing Automation CRM 2021 2021
Tag Management CRM 2013 2013
Ting ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2018 2018
Ting PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2019 2019

IT Decision Makers and Key Stakeholders at Ting

First Name Last Name Title Function Department Email Phone
No data found

Apps Being Evaluated by Ting Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ting IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ting digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Ting Technographics
Ting is a Communications organization based in United States, with around 17 employees and annual revenues of $2.0 million.
Ting operates a diverse technology stack with applications such as Greenhouse ATS, Wavelo Internet Service Operating System (ISOS) and Google Workspace (Formerly Google G-Suite), covering areas like Applicant Tracking System, OSS/BSS and Collaboration.
Ting has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Greenhouse, Wavelo and Google.
Ting recently adopted applications including Wavelo Internet Service Operating System (ISOS) in 2024, Greenhouse ATS in 2023 and Google Workspace (Formerly Google G-Suite) in 2023, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ting’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Ting’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ting technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.