List of Wavelo Internet Service Operating System (ISOS) Customers
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Since 2010, our global team of researchers has been studying Wavelo Internet Service Operating System (ISOS) customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Wavelo Internet Service Operating System (ISOS) for OSS/BSS from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Wavelo Internet Service Operating System (ISOS) for OSS/BSS include: DayStarr Communications, a United States based Communications organisation with 50 employees and revenues of $5.0 million, Ting, a United States based Communications organisation with 17 employees and revenues of $2.0 million and many others.
Contact us if you need a completed and verified list of companies using Wavelo Internet Service Operating System (ISOS), including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Wavelo Internet Service Operating System (ISOS) customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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DayStarr Communications | Communications | 50 | $5M | United States | Wavelo | Wavelo Internet Service Operating System (ISOS) | OSS/BSS | 2023 | n/a | In 2023, DayStarr Communications implemented Wavelo Internet Service Operating System ISOS to modernize customer billing and subscription management. The deployment used the OSS/BSS application to automate internet billing and provisioning and centralize subscription workflows, and DayStarr selected Wavelo citing the vendor's event driven architecture and modern modular approach. The Wavelo Internet Service Operating System ISOS implementation emphasized modular tech stack components for billing, provisioning, and subscription management, configured to support automated billing cycles and provisioning workflows. Wavelo's event driven architecture was used to orchestrate service activation and billing events, enabling asynchronous processing of customer lifecycle events and rapid configuration of product catalog and pricing. Commercial alignment followed the vendor's subscriber-based pricing model to match operational costs with subscriber growth. Operational coverage targeted DayStarr Communications customer operations, billing, and service operations teams, focusing on internet service lifecycle workflows. Governance and process changes standardized subscription management and instrumented event driven workflows to shift manual billing and provisioning tasks into automated pipelines. The engagement formed part of Wavelo signing DayStarr as one of three new customers and reflects an OSS/BSS platform-first deployment pattern for smaller communications service providers. | |
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Ting | Communications | 17 | $2M | United States | Wavelo | Wavelo Internet Service Operating System (ISOS) | OSS/BSS | 2024 | n/a | In 2024 Ting implemented Wavelo Internet Service Operating System ISOS to modernize core operations and centralize OSS/BSS functions across provisioning, order management, billing, and subscriber management. The deployment targeted automation and orchestration to support rapid growth and scalability after a period of manual, siloed processes. Wavelo Internet Service Operating System ISOS is deployed on AWS and uses an event based architecture to route information between systems on demand. Functional modules brought online include automated provisioning, order orchestration, subscriber onboarding and management, billing orchestration, and support for supply chain and installation workflows, with provisioning moved from manual steps to seconds level automation and immediate success or failure confirmation. The implementation integrated with Ting’s existing cloud based systems, explicitly connecting ZenDesk for customer support and ServiceMax for field operations to the new orchestration layer. Operational coverage extended across customer service representatives and field operations, enabling unified visibility into service availability, scheduling, billing, and network disruptions, and supporting expansion into underserved communities and planned new services such as a mobile offering. Governance and process change focused on removing manual handoffs and siloed data by instrumenting event routing and workflow orchestration, making operations modular and flexible. Workflows were restructured so CSRs and field teams operate from a single synchronized source of truth, reducing manual account administration and enabling staff to focus on customer experience and service activation. Ting reported explicit outcomes from the Wavelo Internet Service Operating System ISOS deployment, including an 89% reduction in hours spent per account on provisioning, customer management, and administrative activities, faster provisioning in seconds, fewer truck rolls, reduced churn drivers, and documented increases in revenue from streamlined operations and improved address and network intelligence. |
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