San Francisco, 94127-1731, CA,
United States
Tinyb Chocolate Technographics
Tinyb Chocolate Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Tinyb Chocolate and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2 Tinyb Chocolate employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Tinyb Chocolate has purchased the following applications: Amazon Pay for Payment Processing in 2017, Rise.ai Customer Engagement Platform for Customer Engagement in 2020, Zendesk Chat for Chatbots and Conversational AI in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Tinyb Chocolate is running and its propensity to invest more and deepen its relationship with Amazon Web Services (AWS) , Rise.ai , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Tinyb Chocolate revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Tinyb Chocolate intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Tinyb Chocolate Tech Stack and Enterprise Applications
Tinyb Chocolate ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon Pay | Payment Processing | ERP | n/a | 2017 | 2017 |
In 2017, Tinyb Chocolate implemented Amazon Pay on its website. Amazon Pay serves as the company's Payment Processing solution and is deployed on Amazon Web Services infrastructure that hosts the tinybchocolate.com storefront. The implementation is scoped to ecommerce checkout for online retail transactions, covering the web sales channel for the small retail operation.
The Amazon Pay integration incorporates standard checkout widgets and payment gateway capabilities including buyer authentication, tokenization, authorization, and settlement workflows embedded in the site checkout flow. Operational coverage centers on ecommerce and payments, with configuration work focused on merchant account setup, checkout button placement, payment validation, and reconciliation touches to order capture processes. Governance and ongoing maintenance are managed at the application level alongside AWS hosting controls, reflecting a lightweight operational model appropriate to a two person retailer.
|
Tinyb Chocolate CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rise.ai | Legacy | Rise.ai Customer Engagement Platform | Customer Engagement | CRM | n/a | 2020 | 2020 |
|
|
|
|
|
Customer Support | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2015 | 2015 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Automation | CRM |
|
2022 | 2022 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
Tinyb Chocolate AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, Tinyb Chocolate implemented Zendesk Chat on its website. Zendesk Chat is deployed as their Chatbots and Conversational AI solution to handle website-based customer engagement and real-time support for sales and customer service functions.
The deployment uses the Zendesk Chat widget embedded in the public site, configured with live chat, automated greeting triggers, and canned responses to address common order and product inquiries, applying standard Chatbots and Conversational AI workflows such as chat routing and conversation history capture to maintain context. Operational scope is concentrated on front-line customer interactions on the website, with configuration and ongoing administration managed by the small two-person team through the Zendesk Chat admin console, and support workflows aligned to order inquiry and product question handling.
|
Tinyb Chocolate Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2015 | 2015 |
|
|
|
|
|
Collaboration | Collaboration |
|
2022 | 2022 |
|
|
|
|
|
PBX, VoiP and Phone Systems | Collaboration |
|
2022 | 2022 |
|
Tinyb Chocolate eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2017 | 2017 |
|
Tinyb Chocolate PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2022 | 2022 |
|
Tinyb Chocolate IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Cloud Storage | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
IT Decision Makers and Key Stakeholders at Tinyb Chocolate
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Tinyb Chocolate Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||