San Diego, 92122, CA,
United States
Tipsy Elves Technographics
Tipsy Elves Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Tipsy Elves and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Tipsy Elves employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Tipsy Elves has purchased the following applications: Block Afterpay for Payment Processing in 2020, Zendesk Chat for Chatbots and Conversational AI in 2016, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Tipsy Elves is running and its propensity to invest more and deepen its relationship with Block (ex Square, Inc) , Zendesk , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Tipsy Elves revenues, which have grown to $125.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Tipsy Elves intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Tipsy Elves Tech Stack and Enterprise Applications
Tipsy Elves ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Block (ex Square, Inc) | Legacy | Block Afterpay | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020, Tipsy Elves implemented Block Afterpay as part of its Payment Processing configuration on the company website. Block Afterpay is used to enable consumer installment checkout flows directly on the Tipsy Elves ecommerce storefront, positioning the application as the merchant-facing payment option for online orders.
The implementation centers on buy now, pay later checkout capabilities, a front-end payment widget for installment selection, tokenized payment handling for card-on-file use cases, and merchant reporting for settlement and reconciliation. Block Afterpay is presented in the checkout flow and is integrated with order capture and authorization steps to manage payment acceptance and installment scheduling.
Operationally the deployment is scoped to the ecommerce function and touches commerce operations, finance for settlement and reconciliations, and customer support for payment inquiries. Governance changes associated with the payment integration include adjusting order-to-cash workflows, incorporating installment payment status into returns and refunds processes, and routing settlement data into financial reconciliation routines.
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Tipsy Elves AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Tipsy Elves implemented Zendesk Chat. Zendesk Chat, classified as Chatbots and Conversational AI, is embedded on their public website to provide real-time visitor engagement for e-commerce shoppers.
The implementation centers on a web chat widget delivering live messaging, pre-chat capture, automated routing to support agents, and templated responses, reflecting standard Chatbots and Conversational AI functional workflows. Configuration includes agent presence management, session queueing, and canned response libraries to align with a compact support organization.
Operational scope is focused on customer support and on-site commerce touchpoints, tying chat sessions to shopping interactions for contextual conversations. Governance is executed through Zendesk Chat's administrative console, using routing rules, role-based agent permissions, and curated response workflows to standardize handling across the support function.
The deployment point explicitly reported is the website, and ongoing management is handled by Tipsy Elves support staff. Zendesk Chat provides a conversational layer for customer service within the retailer's e-commerce environment.
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Tipsy Elves Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, Tipsy Elves implemented Google Workspace (Formerly Google G-Suite) to provide core Collaboration capabilities for the retailer. Tipsy Elves Google Workspace (Formerly Google G-Suite) Collaboration supports corporate email on the company domain, calendaring, shared document editing, and cloud storage to enable cross-functional collaboration across merchandising, marketing, customer support and operations.
Deployment is managed through the Google Workspace admin console with centralized user provisioning and domain management appropriate for a 50 person company. Configuration included Gmail, Google Calendar, Google Drive, Docs and Sheets to enable collaborative editing, shared drives, group email aliases and permission controls, and the company website source references indicate Google Workspace is in use for site related email and administrative configuration. Governance emphasis is on centralized administration for account lifecycle, security settings and data sharing policies to align collaboration workflows with operational needs.
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Tipsy Elves eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2019 | 2019 |
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Product Review Management | eCommerce |
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2014 | 2014 |
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Shipping Management | eCommerce |
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2018 | 2018 |
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Tipsy Elves CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics, Data Management Platform | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Tipsy Elves PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2017 | 2017 |
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Tipsy Elves IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Tipsy Elves
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Tipsy Elves Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||