AI Buyer Insights:

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Tipsy Elves Tech Stack and Enterprise Applications

Tipsy Elves ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Block (ex Square, Inc) Legacy Block Afterpay Payment Processing ERP n/a 2020 2020
In 2020, Tipsy Elves implemented Block Afterpay as part of its Payment Processing configuration on the company website. Block Afterpay is used to enable consumer installment checkout flows directly on the Tipsy Elves ecommerce storefront, positioning the application as the merchant-facing payment option for online orders. The implementation centers on buy now, pay later checkout capabilities, a front-end payment widget for installment selection, tokenized payment handling for card-on-file use cases, and merchant reporting for settlement and reconciliation. Block Afterpay is presented in the checkout flow and is integrated with order capture and authorization steps to manage payment acceptance and installment scheduling. Operationally the deployment is scoped to the ecommerce function and touches commerce operations, finance for settlement and reconciliations, and customer support for payment inquiries. Governance changes associated with the payment integration include adjusting order-to-cash workflows, incorporating installment payment status into returns and refunds processes, and routing settlement data into financial reconciliation routines.
Tipsy Elves AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Chat Chatbots and Conversational AI AI-Powered Application n/a 2016 2016
In 2016, Tipsy Elves implemented Zendesk Chat. Zendesk Chat, classified as Chatbots and Conversational AI, is embedded on their public website to provide real-time visitor engagement for e-commerce shoppers. The implementation centers on a web chat widget delivering live messaging, pre-chat capture, automated routing to support agents, and templated responses, reflecting standard Chatbots and Conversational AI functional workflows. Configuration includes agent presence management, session queueing, and canned response libraries to align with a compact support organization. Operational scope is focused on customer support and on-site commerce touchpoints, tying chat sessions to shopping interactions for contextual conversations. Governance is executed through Zendesk Chat's administrative console, using routing rules, role-based agent permissions, and curated response workflows to standardize handling across the support function. The deployment point explicitly reported is the website, and ongoing management is handled by Tipsy Elves support staff. Zendesk Chat provides a conversational layer for customer service within the retailer's e-commerce environment.
Tipsy Elves Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2013 2013
In 2013, Tipsy Elves implemented Google Workspace (Formerly Google G-Suite) to provide core Collaboration capabilities for the retailer. Tipsy Elves Google Workspace (Formerly Google G-Suite) Collaboration supports corporate email on the company domain, calendaring, shared document editing, and cloud storage to enable cross-functional collaboration across merchandising, marketing, customer support and operations. Deployment is managed through the Google Workspace admin console with centralized user provisioning and domain management appropriate for a 50 person company. Configuration included Gmail, Google Calendar, Google Drive, Docs and Sheets to enable collaborative editing, shared drives, group email aliases and permission controls, and the company website source references indicate Google Workspace is in use for site related email and administrative configuration. Governance emphasis is on centralized administration for account lifecycle, security settings and data sharing policies to align collaboration workflows with operational needs.
Tipsy Elves eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2019 2019
Product Review Management eCommerce 2014 2014
Shipping Management eCommerce 2018 2018
Tipsy Elves CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2017 2017
Customer Support CRM 2016 2016
Data Management Platform CRM 2013 2013
Digital Advertising Platform CRM 2015 2015
Digital Advertising Platform CRM 2015 2015
Marketing Analytics CRM 2019 2019
Marketing Analytics, Data Management Platform CRM 2023 2023
Marketing Automation CRM 2014 2014
Marketing Automation CRM 2018 2018
Tipsy Elves PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2016 2016
Transactional Email PaaS 2017 2017
Tipsy Elves IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2014 2014

IT Decision Makers and Key Stakeholders at Tipsy Elves

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Tipsy Elves Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Tipsy Elves IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Tipsy Elves digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Tipsy Elves Technographics
Tipsy Elves is a Retail organization based in United States, with around 50 employees and annual revenues of $125.0 million.
Tipsy Elves operates a diverse technology stack with applications such as Block Afterpay, Zendesk Chat and Google Workspace (Formerly Google G-Suite), covering areas like Payment Processing, Chatbots and Conversational AI and Collaboration.
Tipsy Elves has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Block (ex Square, Inc), Zendesk and Google.
Tipsy Elves recently adopted applications including Teads Platform in 2023, Block Afterpay in 2020 and Google Cloud Platform (GCP) in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Tipsy Elves’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Tipsy Elves’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Tipsy Elves technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.