Des Moines, 50321, IA,
United States
TMC Transportation Technographics
TMC Transportation Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by TMC Transportation and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 TMC Transportation employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that TMC Transportation has purchased the following applications: benefitexpress for Benefits Administration in 2018, WhosOn Hybrid Chat for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems TMC Transportation is running and its propensity to invest more and deepen its relationship with benefitexpress , Oracle , Litmos or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing TMC Transportation revenues, which have grown to $250.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for TMC Transportation intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
TMC Transportation Tech Stack and Enterprise Applications
TMC Transportation HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| benefitexpress | Legacy | benefitexpress | Benefits Administration | HCM | n/a | 2018 | 2019 |
TMC Transportation implemented benefitexpress in 2018 as part of its Benefits Administration portfolio for HR operations. The implementation was used within HR workflows by local HR staff including the Des Moines site and supported day to day activities for a company with approximately 2,000 employees, with benefitexpress serving as the primary benefits enrollment and administration application referenced in daily HR use.
The deployment incorporated benefits administration capabilities aligned with standard Benefits Administration workflows, including employee enrollment management, eligibility tracking, benefits reporting, and support for onboarding and exit processes. The HR coordinator role description documents daily use of benefitexpress alongside Oracle PeopleSoft, Fidelity, CareerBuilder, LITMOS, Slack, Indeed, LinkedIn, and Microsoft Office, indicating operational integration points for reporting exports, employee data synchronization, and onboarding documentation updates. Governance and process controls were enacted through routine weekly and monthly reporting and internal HR audits, with benefits administration tasks feeding into corrective action recommendations and ongoing document maintenance.
|
|
|
|
|
Core HR | HCM |
|
2014 | 2015 |
|
|
|
|
|
Learning and Development | HCM |
|
2018 | 2019 |
|
|
|
|
|
Payroll | HCM |
|
2014 | 2015 |
|
TMC Transportation AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Parker Software | Legacy | WhosOn Hybrid Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, TMC Transportation deployed WhosOn Hybrid Chat on its public website. The WhosOn Hybrid Chat implementation is positioned within the Chatbots and Conversational AI category and delivers a web-embedded conversational layer to handle site visitor interactions for customer service and sales engagement. The deployment uses an on-page hybrid chat widget architecture to combine automated conversational workflows with live agent interactions, providing session context capture and real-time chat handling.
Functional capabilities implemented align with Chatbots and Conversational AI patterns, including scripted conversational flows, automated routing to live agents, and agent-assisted escalation within the web channel. Operational scope is centered on the company website as a primary customer touchpoint, supporting contact center and sales intake workflows rather than enterprise-wide system changes. Governance and rollout were focused on channel configuration and operator enablement to align WhosOn Hybrid Chat with front-line customer service and sales functions.
|
TMC Transportation Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, TMC Transportation implemented Microsoft 365 to provide Collaboration capabilities across its corporate environment. The Microsoft 365 deployment is a cloud hosted SaaS tenant delivering core collaboration services such as Exchange Online email, Microsoft Teams chat and meetings, SharePoint intranet and document libraries, and OneDrive file storage. Configuration emphasized identity and access governance, mailbox and content policies, and role based access to align collaboration tooling with corporate accounts for approximately 2000 employees.
TMC leverages Microsoft 365 on its public website, indicating integration between the site and Microsoft 365 services for content sharing and workforce access pathways. Operational coverage includes administrative, logistics and customer support functions, with centralized tenant management handling policy, security configuration and user lifecycle provisioning. The narrative links TMC Transportation, Microsoft 365, Collaboration and core business productivity, with Microsoft 365 serving as the primary Collaboration platform for corporate communication and document management.
|
TMC Transportation ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2018 | 2018 |
|
TMC Transportation PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2016 | 2016 |
|
|
|
|
|
Transactional Email | PaaS |
|
2020 | 2020 |
|
TMC Transportation IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
IT Decision Makers and Key Stakeholders at TMC Transportation
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by TMC Transportation Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||