Tokio Marine Insurance Group (Asia), Singapore
Tokio Marine Insurance Group (Asia), Singapore Technographics
Tokio Marine Insurance Group (Asia), Singapore Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Tokio Marine Insurance Group (Asia), Singapore and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 Tokio Marine Insurance Group (Asia), Singapore employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Tokio Marine Insurance Group (Asia), Singapore has purchased the following applications: Infor SunSystems for ERP Financial in 2016, Progress Corticon for Business Process Management in 2016, Pand.AI Platform for Chatbots and Conversational AI in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Tokio Marine Insurance Group (Asia), Singapore is running and its propensity to invest more and deepen its relationship with Infor , Progress Software , Newgen or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Tokio Marine Insurance Group (Asia), Singapore revenues, which have grown to $80.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Tokio Marine Insurance Group (Asia), Singapore intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Tokio Marine Insurance Group (Asia), Singapore Tech Stack and Enterprise Applications
Tokio Marine Insurance Group (Asia), Singapore ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP | n/a | 2016 | 2017 |
In 2016, Tokio Marine Insurance Group (Asia), Singapore implemented Infor SunSystems as its core ERP Financial application to consolidate finance operations across Singapore and Brunei. The deployment targeted finance functions including operations, cash management, regulatory reporting, internal reporting, and closing and audit activities within the regional corporate finance group.
The Infor SunSystems implementation emphasized ledger and journal control, with daily review of journal entries and coding into the Sun accounting environment, and adjustments managed directly in the system. Automation of recurring financial reports was implemented using Microsoft Excel and Sun Accounting Vision to improve report production efficiency, and the team produced monthly Financial Highlights slide decks for management meetings as part of the internal reporting cadence.
Operational workflows integrated cash management capabilities for daily fixed deposit operations, monthly and quarterly reporting, and monitoring of cash concentration limits for dividend distributions. The finance team used Infor SunSystems to support repatriations of Brunei funds to Singapore for dividend payments, to arrange shareholder dividend disbursements, and to trigger release of profit commissions to agents, while maintaining relationships with financial institutions and updating Board Resolutions and the Authorisation List.
Controls and month-end processes were formalized through reconciliation of inter-funds activities and cash and cash equivalents, assisting in month-end close and preparation of management accounts and schedules. The implementation also supported preparation of the Brunei audited financial report, facilitated audit support schedules for both Singapore and Brunei, and included operational monitoring of trade settlements with escalation procedures for exceptions.
Infor SunSystems was used in concert with the Polisy Asia System to authorize claims and premium refunds, and the platform underpinned timely statutory reporting to Singapore and Brunei regulatory boards and to the General Insurance Association of Singapore. The documented automation of financial reporting using Microsoft Excel and Sun Accounting Vision was cited as an efficiency improvement in ongoing finance operations.
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Tokio Marine Insurance Group (Asia), Singapore ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Progress Software | Legacy | Progress Corticon | Business Process Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016 Tokio Marine Insurance Group (Asia), Singapore implemented Progress Corticon as a Business Process Management platform to automate its 401(k) business support system and associated image and workflow processing. The deployment used Progress Corticon to introduce decision automation and process orchestration across document imaging and workflow queues.
Configuration emphasized externalized decision logic and business-rule authoring to enable non-technical users to manage complex end-to-end sequences, reflecting Business Process Management functional patterns such as rule management, workflow orchestration, and image-driven process handling. The implementation supported operational users in processing large-scale step sequences and instrumented rule sets for throughput control.
The vendor case study for a Japan implementation reported that business users were able to manage a 400,000-step process, that staff productivity increased by about 20%, and that training effort was reduced while throughput and data quality improved. Governance emphasized business user ownership of rule sets and workflow settings to streamline ongoing rule maintenance and reduce reliance on IT for routine process changes.
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Insurance Claims Management | ERP Services and Operations |
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2021 | 2022 |
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Tokio Marine Insurance Group (Asia), Singapore AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Pand.ai | Legacy | Pand.AI Platform | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Tokio Marine Insurance Group (Asia), Singapore deployed the Pand.AI Platform to power TOMI, a chatbot implemented as part of its Chatbots and Conversational AI strategy. The Pand.AI Platform implementation launched TOMI on Facebook Messenger to provide 24/7 access in the Singapore market and to support adviser engagement workflows.
TOMI was built in collaboration with AI startup Pand.ai and delivers instant answers using deep learning for natural language processing, allowing the bot to interpret sentences irrespective of length or grammatical accuracy. The implementation combines deep learning based intent recognition with explicit keyword recognition, differentiating it from traditional rule based chatbots.
An earlier version of TOMI was released in January 2017, making Tokio Marine Insurance Group (Asia), Singapore the first financial institution in the market to field a chatbot for financial advisers. Operational scope centered on financial advisers, with the bot addressing adviser queries and routine informational requests.
The deployment integrated the Pand.AI Platform frontend with Facebook Messenger as the public touchpoint, while the Pand.AI Platform provided NLP, intent classification, and response orchestration capabilities on the backend. Governance and rollout emphasized collaboration between Tokio Marine and Pand.ai, with iterative updates to intent training and keyword models to refine adviser facing conversations.
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Tokio Marine Insurance Group (Asia), Singapore Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Tokio Marine Insurance Group (Asia), Singapore Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2015 | 2015 |
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Tokio Marine Insurance Group (Asia), Singapore CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tokio Marine Insurance Group (Asia), Singapore IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Tokio Marine Insurance Group (Asia), Singapore CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Web Gateways (SWG) | CyberSecurity |
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2015 | 2015 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Tokio Marine Insurance Group (Asia), Singapore
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Tokio Marine Insurance Group (Asia), Singapore Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Tokio Marine Insurance Group (Asia), Singapore IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Tokio Marine Insurance Group (Asia), Singapore digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Tokio Marine Insurance Group (Asia), Singapore Technographics
Tokio Marine Insurance Group (Asia), Singapore is a Insurance organization based in Singapore,
with around 250 employees and annual revenues of $80.0 million.
Tokio Marine Insurance Group (Asia), Singapore operates a diverse technology stack with applications such as
Infor SunSystems, Progress Corticon and Pand.AI Platform,
covering areas like ERP Financial, Business Process Management and Chatbots and Conversational AI.
Tokio Marine Insurance Group (Asia), Singapore has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, Progress Software and Pand.ai.
Tokio Marine Insurance Group (Asia), Singapore recently adopted applications including
NewgenONE Property & Casualty Insurance in 2021, Microsoft 365 in 2021 and Salesforce Sales Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Tokio Marine Insurance Group (Asia), Singapore’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Tokio Marine Insurance Group (Asia), Singapore’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Tokio Marine Insurance Group (Asia), Singapore technographics profile,
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