AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Tokio Marine Insurance Group (Asia), Singapore Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Infor Legacy Infor SunSystems ERP Financial ERP Financial Management n/a 2016 2017
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Progress Software Legacy Progress Corticon Business Process Management ERP Services and Operations n/a 2016 2016
In 2016 Tokio Marine Insurance Group (Asia), Singapore implemented Progress Corticon as a Business Process Management platform to automate its 401(k) business support system and associated image and workflow processing. The deployment used Progress Corticon to introduce decision automation and process orchestration across document imaging and workflow queues. Configuration emphasized externalized decision logic and business-rule authoring to enable non-technical users to manage complex end-to-end sequences, reflecting Business Process Management functional patterns such as rule management, workflow orchestration, and image-driven process handling. The implementation supported operational users in processing large-scale step sequences and instrumented rule sets for throughput control. The vendor case study for a Japan implementation reported that business users were able to manage a 400,000-step process, that staff productivity increased by about 20%, and that training effort was reduced while throughput and data quality improved. Governance emphasized business user ownership of rule sets and workflow settings to streamline ongoing rule maintenance and reduce reliance on IT for routine process changes.
Insurance Claims Management ERP Services and Operations 2021 2022
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Pand.ai Legacy Pand.AI Platform Chatbots and Conversational AI AI-Powered Application n/a 2017 2017
In 2017, Tokio Marine Insurance Group (Asia), Singapore deployed the Pand.AI Platform to power TOMI, a chatbot implemented as part of its Chatbots and Conversational AI strategy. The Pand.AI Platform implementation launched TOMI on Facebook Messenger to provide 24/7 access in the Singapore market and to support adviser engagement workflows. TOMI was built in collaboration with AI startup Pand.ai and delivers instant answers using deep learning for natural language processing, allowing the bot to interpret sentences irrespective of length or grammatical accuracy. The implementation combines deep learning based intent recognition with explicit keyword recognition, differentiating it from traditional rule based chatbots. An earlier version of TOMI was released in January 2017, making Tokio Marine Insurance Group (Asia), Singapore the first financial institution in the market to field a chatbot for financial advisers. Operational scope centered on financial advisers, with the bot addressing adviser queries and routine informational requests. The deployment integrated the Pand.AI Platform frontend with Facebook Messenger as the public touchpoint, while the Pand.AI Platform provided NLP, intent classification, and response orchestration capabilities on the backend. Governance and rollout emphasized collaboration between Tokio Marine and Pand.ai, with iterative updates to intent training and keyword models to refine adviser facing conversations.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Audio Video and Web Conferencing Collaboration 2018 2018
Audio Video and Web Conferencing Collaboration 2018 2018
Collaboration Collaboration 2021 2021
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Asset Management Content Management 2015 2015
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2019 2019
Marketing Analytics CRM 2019 2019
Sales Automation, CRM, Sales Engagement CRM 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Web Gateways (SWG) CyberSecurity 2015 2015
Web Application Firewalls (WAF) CyberSecurity 2019 2019
IT Decision Makers and Key Stakeholders at Tokio Marine Insurance Group (Asia), Singapore
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Tokio Marine Insurance Group (Asia), Singapore Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Tokio Marine Insurance Group (Asia), Singapore Technographics

Tokio Marine Insurance Group (Asia), Singapore is a Insurance organization based in Singapore, with around 250 employees and annual revenues of $80.0 million.

Tokio Marine Insurance Group (Asia), Singapore operates a diverse technology stack with applications such as Infor SunSystems, Progress Corticon and Pand.AI Platform, covering areas like ERP Financial, Business Process Management and Chatbots and Conversational AI.

Tokio Marine Insurance Group (Asia), Singapore has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Infor, Progress Software and Pand.ai.

Tokio Marine Insurance Group (Asia), Singapore recently adopted applications including NewgenONE Property & Casualty Insurance in 2021, Microsoft 365 in 2021 and Salesforce Sales Cloud in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Tokio Marine Insurance Group (Asia), Singapore’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Tokio Marine Insurance Group (Asia), Singapore’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Tokio Marine Insurance Group (Asia), Singapore technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.