Northampton, NN4 7XD,
United Kingdom
Tollers Technographics
Tollers Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Tollers and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 110 Tollers employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Tollers has purchased the following applications: ADP Workforce Now for Core HR in 2020, Bespoke Legal Case Management Systems for Case Management in 2020, BigHand Dictation and Speech Recognition for Speech Recognition AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Tollers is running and its propensity to invest more and deepen its relationship with ADP , Redbrick Solutions , The Access Group or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Tollers revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Tollers intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Tollers Tech Stack and Enterprise Applications
Tollers HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Workforce Now | Core HR | HCM | n/a | 2020 | 2020 |
In 2020, Tollers implemented ADP Workforce Now as their Core HR application. The deployment targeted the firm’s HR and payroll functions to centralize employee records, benefits administration, and time and attendance workflows for the firm’s 110 employees.
ADP Workforce Now was provisioned for employee self service and recruiter facing workflows accessible via the Tollers website, with the full application name ADP Workforce Now providing standard Core HR capabilities such as an HRIS, payroll processing readiness, benefits administration, and workforce management modules consistent with the Core HR category. Governance and operational ownership rested with HR and finance stakeholders, with configuration focused on user profiles, role based access, and HR process templates to support ongoing HR operations.
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Tollers ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Redbrick Solutions | Legacy | Bespoke Legal Case Management Systems | Case Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Tollers implemented Bespoke Legal Case Management Systems. Tollers deployed Bespoke Legal Case Management Systems on their website to centralize client intake and provide secure client-facing case access, positioning the application as a core Case Management capability for their UK professional services firm.
The implementation focused on standard Case Management functional areas, with configurations for matter intake, document management, workflow orchestration, time recording and billing modules, and case-level reporting. Bespoke Legal Case Management Systems was configured to enforce role-based access and to support common legal operations workflows, including matter opening, milestone tracking and automated task assignment.
Operational coverage included the firm’s fee earners, client intake teams and finance function across Tollers UK offices, with the system surfaced on the public website for client interactions and secure portal access. Integrations were implemented at the application layer to link case records with firm document repositories, client portal sessions and financial systems through API-driven exchanges and web form capture, maintaining a single source of case truth for legal operations.
Governance changes emphasized centralized matter governance and standardized intake and approval workflows, with configuration-driven rules to manage permissions, conflict checks and retention policies. The rollout was scoped to align case management processes across legal teams, embedding Bespoke Legal Case Management Systems into day-to-day legal and support workflows and establishing operational ownership for ongoing configuration and user support.
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Legal Practice Management | ERP Services and Operations |
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2020 | 2020 |
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Tollers AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BigHand | Legacy | BigHand Dictation and Speech Recognition | Speech Recognition AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Tollers implemented BigHand Dictation and Speech Recognition as a Speech Recognition AI solution. The deployment uses BigHand Dictation and Speech Recognition on their website to capture spoken dictation and route audio into firm workflows, supporting fee earners and secretarial teams across the United Kingdom office footprint. The implementation aligns with professional services document production use cases, centralizing voice capture for case notes, correspondence, and draft documents.
Configuration focused on speech-to-text conversion, structured dictation workflows, user profiles and role-based access, and centralized administration for template and workflow management. BigHand Dictation and Speech Recognition was configured to support real-time dictation capture, automated transcription queues, and administrative controls for accuracy tuning and user provisioning. The setup emphasizes workflow routing from dictating users to transcription or review queues, reflecting common Speech Recognition AI functional topology for legal practice operations.
Operational governance centered on firm-level administration, documented dictation procedures, and role segregation between fee earners, secretarial staff, and records administrators. Rollout and user onboarding workstreams were oriented around embedding dictation into existing document production routines and establishing auditable handling of transcribed content. No implementation partner or system integrator was specified in source data.
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Tollers Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2021 | 2021 |
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Tollers eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2021 | 2021 |
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Tollers PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Quality Management | PLM and Engineering |
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2020 | 2020 |
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Tollers IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Tollers
Apps Being Evaluated by Tollers Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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