Livorno, 57022,
Italy
Tombolo Talasso Technographics
Tombolo Talasso Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Tombolo Talasso and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Tombolo Talasso employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Tombolo Talasso has purchased the following applications: Shiji Guest Communication for Collaboration in 2018, Exclaimer Cloud Signatures for Office 365 for Digital Signing in 2024, Google Tag Manager for Tag Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Tombolo Talasso is running and its propensity to invest more and deepen its relationship with Shiji Group , Microsoft , Exclaimer or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Tombolo Talasso revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Tombolo Talasso intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Tombolo Talasso Tech Stack and Enterprise Applications
Tombolo Talasso Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Shiji Group | Legacy | Shiji Guest Communication | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018 Tombolo Talasso Resort implemented Shiji Guest Communication in the Collaboration category to centralize guest messaging and feedback capture across its hospitality operations. The deployment incorporated Shiji Reviewpro tools as part of the initiative, explicitly using in-stay surveys, post-stay surveys, and a guest communications manager to instrument engagement workflows and feedback loops.
Configuration focused on live in-stay conversation workflows and automated post-stay feedback collection, with the Shiji Guest Communication application configured to surface guest issues to the Booking and Guest Relation team. Functional capabilities implemented included in-stay surveys to prompt real-time dialogue, post-stay surveys for conversion and reputation signals, and a communications manager to track and assign inquiries and responses.
Operational ownership rested with the Booking and Guest Relation Manager Giulia and her team, extending across guest relations and booking departments at the Tuscany-based resort. Rollout emphasized day-to-day operations at the resort level and included follow-through actions driven by feedback, such as targeted mattress replacements and Wi-Fi upgrades, together with the establishment of a Staff Rewards Program to recognize service excellence.
Reported outcomes from the Shiji Guest Communication deployment were explicit, with in-stay conversation rate rising to 13.7 percent and post-stay conversion rate exceeding 33 percent. The resort recorded communications efficiency that addressed over 95.1 percent of inquiries, a staff responsiveness rate of 99.5 percent, and an overall guest rating of 4.5 out of 5, reinforcing the link between the Collaboration application, guest-facing processes, and operational remediation.
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Collaboration | Collaboration |
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2024 | 2024 |
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Tombolo Talasso Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Exclaimer | Legacy | Exclaimer Cloud Signatures for Office 365 | Digital Signing | Content Management | n/a | 2024 | 2024 |
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Tombolo Talasso CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Tag Manager | Tag Management | CRM | n/a | 2020 | 2020 |
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Tombolo Talasso ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2023 | 2023 |
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Tombolo Talasso TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2023 | 2023 |
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Governance, Risk and Compliance | TRM |
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2023 | 2023 |
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Tombolo Talasso IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Tombolo Talasso
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Tombolo Talasso Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||