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Tompkins Financial Corporation
Location
118 East Seneca Street,
Ithaca, 14851, NY,
United States
Website
https://www.tompkinsfinancial.com/
Phone
1 617-863-5500
Artw industry
Banking and Financial Services
Employee
Revenue

Tompkins Financial Corporation Technographics

Tompkins Financial Corporation Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Tompkins Financial Corporation and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 969 Tompkins Financial Corporation employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Tompkins Financial Corporation has purchased the following applications: LivePerson Conversational Cloud for Chatbots and Conversational AI in 2017, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, Hyland Cloud for Content Management in 2019 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Tompkins Financial Corporation is running and its propensity to invest more and deepen its relationship with LivePerson , Cisco Systems , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Tompkins Financial Corporation revenues, which have grown to $305.1 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Tompkins Financial Corporation intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Tompkins Financial Corporation Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LivePerson Legacy LivePerson Conversational Cloud Chatbots and Conversational AI AI-Powered Application n/a 2017 2017
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2020 2020
Audio Video and Web Conferencing Collaboration 2017 2017
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Hyland Legacy Hyland Cloud Content Management Content Management n/a 2019 2019
In 2019, Tompkins Financial Corporation deployed Hyland Cloud as its Content Management platform for a hosted, multi-bank OnBase implementation. The engagement is documented as a hosted Hyland Cloud OnBase environment administered by a Certified System Administrator OCSA, indicating internal operational ownership for application administration and configuration. The implementation emphasized OnBase functional modules consistent with Content Management needs, including document management, imaging and capture, workflow automation, records management, and case management. Configuration work included tenant-level segmentation for multiple bank entities, role based access controls, document lifecycle and retention policy configuration, and workflow orchestration to route documents across banking operations. Architecturally the solution ran as a Hyland Cloud hosted environment with centralized administration by the OCSA role, supporting multi-bank tenancy and managed platform services. Integrations were structured in category-aligned terms to support downstream banking functions, with expected points of integration to core banking and back-office systems and to loan servicing and compliance workflows, while the OCSA handled user provisioning, system configuration, and routine maintenance tasks. Governance centered on a centralized administration model, change control for workflow updates, and tenant specific governance to isolate bank entities within the shared Hyland Cloud OnBase environment. The presence of a Certified System Administrator role underscores an emphasis on application governance and operational continuity for Content Management across Tompkins Financial Corporation.
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2011 2011
IT Decision Makers and Key Stakeholders at Tompkins Financial Corporation
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Tompkins Financial Corporation Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Tompkins Financial Corporation Technographics

Tompkins Financial Corporation is a Banking and Financial Services organization based in United States, with around 969 employees and annual revenues of $305.1 million.

Tompkins Financial Corporation operates a diverse technology stack with applications such as LivePerson Conversational Cloud, Cisco Webex Meetings and Hyland Cloud, covering areas like Chatbots and Conversational AI, Audio Video and Web Conferencing and Content Management.

Tompkins Financial Corporation has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as LivePerson, Cisco Systems and Hyland.

Tompkins Financial Corporation recently adopted applications including Cisco Webex Meetings in 2020, Hyland Cloud in 2019 and LivePerson Conversational Cloud in 2017, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Tompkins Financial Corporation’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Tompkins Financial Corporation’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Tompkins Financial Corporation technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.