AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Torfs Tech Stack and Enterprise Applications

Torfs ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tungsten Automation Legacy Kofax ReadSoft Online AP Automation ERP n/a 2017 2017
In 2017, Torfs implemented Kofax ReadSoft Online for AP Automation. The deployment targeted automation of accounts payable intake and invoice processing to support a central finance team of eight within the Belgian retailer Torfs, aligning Kofax ReadSoft Online with day to day invoicing and financial administrative preparation workflows. Kofax ReadSoft Online was configured to provide automated capture and OCR of inbound invoices, scanning of internal and external mail, extraction and coding of invoice line data, and validation workflows for invoice booking. Functional capabilities used included coding and booking of supplier invoices, handling of credit invoices and cash invoices, entry of cash expenses and receipts, and preparation of monthly records and reminders. The implementation processed multiple payment and sales feeds as part of operational reconciliation, including reading webshop payment files from Ogone and Tunz, downloading and checking reports for Amex and paysquare, and preparing bank statements for cash, paysquare and Amex. Operational scope extended to store deposit control, turnover reconciliation by store, settlement of double outstanding items, reconciliation of post web and exchange entries, and handling of small bank transfers and checks. Governance and workflow changes centralized AP intake and introduced exception routing for cash control issues, cash differences investigation, fines and reminders handling, Sodexo and Awards check closing, and reconciliation checklists. The system supported transactional handoffs between store finance activities and the central finance function, and it was used throughout routine month end and daily reconciliation tasks. Operational use was documented in live support activities from June 2018 to December 2018, where an Office Assistant Finance provided day to day support for the finance team of eight across the full invoicing process, including scanning invoices into Kofax ReadSoft Online, booking and coding, reconciliations and report checks.
Torfs Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2016 2016
In 2016, Torfs implemented Microsoft 365 as its Collaboration platform. The deployment surfaces Microsoft 365 cloud services in the retailer environment and the company’s public website includes references to Microsoft 365 components, indicating external-facing integration with the vendor platform. The Microsoft 365 implementation emphasizes standard collaboration capabilities, including Exchange Online email, SharePoint and OneDrive content management, Microsoft Teams for real-time communication, and Office productivity applications, with identity and access typically managed through Azure Active Directory to enable centralized user and policy administration. Torfs Microsoft 365 Collaboration deployment supports cross-functional business activities across the organization, consolidating productivity, communication, and content workflows under a cloud-hosted Microsoft 365 architecture.
Torfs Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Exclaimer Legacy Exclaimer Cloud Signatures for Office 365 Digital Signing Content Management n/a 2016 2016
In 2016 Torfs implemented Exclaimer Cloud Signatures for Office 365 to centralize corporate email signature management as part of its Digital Signing capability. The deployment uses Exclaimer Cloud Signatures for Office 365 to enforce consistent, HTML-based signature templates across the organization and to embed marketing and compliance elements into outbound email headers and footers. Configuration focused on template-driven signature policies, dynamic user attribute mapping from the Office 365 directory, and rule-based signature assignment by user role and department. Exclaimer Cloud Signatures for Office 365 was configured to render signatures in the cloud, reducing client-side dependency and enabling centralized administration of signature assets and brand templates. The implementation integrated with Office 365 mail flow to apply signatures at send time and leveraged directory attributes for personalization, aligning the application with Torfs' corporate email environment in Belgium. Operational coverage included corporate email accounts and centralized template management, with marketing and IT collaborating on signature content and change requests. Governance was structured around centralized administration of signature templates and a change control process to update templates, legal disclaimers, and campaign banners. The narrative reflects Torfs, Exclaimer Cloud Signatures for Office 365, Digital Signing and the business function of email signature management within the company.
Torfs eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2018 2018
Torfs CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2016 2016
Customer Support CRM 2016 2016
Marketing Analytics CRM 2021 2021
Marketing Automation CRM 2019 2019
Torfs ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2021 2021
Torfs PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2022 2022
Torfs IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Torfs

First Name Last Name Title Function Department Email Phone
Chief Information Officer CXO IT
IT Manager Manager IT
Chief Finance & Data Analytics CXO IT
Finance Manager Manager Finance

Apps Being Evaluated by Torfs Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Torfs IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Torfs digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Torfs Technographics
Torfs is a Retail organization based in Belgium, with around 650 employees and annual revenues of $150.0 million.
Torfs operates a diverse technology stack with applications such as Kofax ReadSoft Online, Microsoft 365 and Exclaimer Cloud Signatures for Office 365, covering areas like AP Automation, Collaboration and Digital Signing.
Torfs has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Tungsten Automation, Microsoft and Exclaimer.
Torfs recently adopted applications including Intuit Mailchimp Mandrill in 2022, Crunch Analytics in 2021 and Atlassian Jira Service Desk in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Torfs’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Torfs’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Torfs technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.