AI Buyer Insights:

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● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

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● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

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● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

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● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

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● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

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● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Michelin, an e2open customer evaluated Oracle Transportation Management

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

Touchpoint Support Services
Location
400 Northridge Road,
Sandy Springs, 30350, GA,
United States
Website
https://www.iamtouchpoint.com/
Phone
1 404-845-3330
Artw industry
Healthcare
Employee
Revenue

Touchpoint Support Services Technographics

Touchpoint Support Services Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Touchpoint Support Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 11000 Touchpoint Support Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Touchpoint Support Services has purchased the following applications: OpenAI GPT-4 for Generative AI Platforms in 2025, Qlik Cloud Analytics for Analytics and BI in 2024, Cisco Webex Meetings for Audio Video and Web Conferencing in 2022 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Touchpoint Support Services is running and its propensity to invest more and deepen its relationship with OpenAI , Qlik , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Touchpoint Support Services revenues, which have grown to $660.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Touchpoint Support Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Touchpoint Support Services Data, Technology Stack, and Enterprise Applications
AI Development
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
OpenAI Legacy OpenAI GPT-4 Generative AI Platforms AI Development n/a 2025 2025
Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Qlik Legacy Qlik Cloud Analytics Analytics and BI Analytics and BI n/a 2024 2024
In 2024, TouchPoint Support Services implemented Qlik Cloud Analytics to centralize operational and compliance documentation across its healthcare and hospitality operations in the United States. The deployment, categorized in Analytics and BI, leveraged Qlik Answers to provide instant, searchable access to thousands of operational and compliance documents. Implementation concentrated on document ingestion and indexing workflows, consolidating approximately 9,000 disparate documents into a searchable Qlik Answers corpus. Configuration emphasized natural language search, metadata tagging and role based access controls to surface policies, protocols and site level procedures for clinical and hospitality teams. The Qlik Cloud Analytics architecture was provisioned on Qlik Cloud, with Qlik Answers serving as the primary user interaction layer for conversational queries and document retrieval. Rollout targeted operational documentation and compliance across TouchPoint Support Services United States operations, and governance updates aligned content stewardship and access policies with existing clinical and site compliance processes. Adoption was rapid, Qlik Answers became the most popular product in TouchPoint Support Services Qlik environment within two months and centralized search reduced document fragmentation. The implementation focused on usability and content governance rather than system integration complexity.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2022 2022
Audio Video and Web Conferencing Collaboration 2023 2023
Collaboration Collaboration 2016 2016
Collaboration Collaboration 2023 2023
Collaboration Collaboration 2017 2017
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Management Content Management 2024 2024
Enterprise Content Management Content Management 2017 2017
Enterprise Content Management Content Management 2017 2017
Video Editing Content Management 2025 2025
Web Content Management Content Management 2025 2025
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Account Based Marketing CRM 2025 2025
Account Based Marketing CRM 2025 2025
CRM CRM 2025 2025
Customer Experience CRM 2020 2020
Digital Advertising Platform CRM 2025 2025
Digital Advertising Platform CRM 2025 2025
Marketing Analytics CRM 2025 2025
Marketing Automation CRM 2016 2016
Marketing Automation CRM 2025 2025
Marketing Automation CRM 2025 2025
Marketing Automation CRM 2025 2025
Tag Management CRM 2020 2020
Tag Management CRM 2025 2025
PPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Project Portfolio Management PPM 2024 2024
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2020 2020
Governance, Risk and Compliance TRM 2025 2025
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2025 2025
Transactional Email PaaS 2016 2016
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Application Hosting and Computing Services IaaS 2020 2020
Application Hosting and Computing Services IaaS 2022 2022
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2023 2023
Content Delivery Network IaaS 2017 2017
Content Delivery Network IaaS 2024 2024
Content Delivery Network IaaS 2025 2025
Domain Name System (DNS) IaaS 2019 2019
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Security (AppSec) CyberSecurity 2026 2026
Identity and Access Management (IAM) CyberSecurity 2023 2023
Identity and Access Management (IAM) CyberSecurity 2024 2024
Secure Email Gateways (SEGs) CyberSecurity 2024 2024
IT Decision Makers and Key Stakeholders at Touchpoint Support Services
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Touchpoint Support Services Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Touchpoint Support Services Technographics

Touchpoint Support Services is a Healthcare organization based in United States, with around 11000 employees and annual revenues of $660.0 million.

Touchpoint Support Services operates a diverse technology stack with applications such as OpenAI GPT-4, Qlik Cloud Analytics and Cisco Webex Meetings, covering areas like Generative AI Platforms, Analytics and BI and Audio Video and Web Conferencing.

Touchpoint Support Services has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as OpenAI, Qlik and Cisco Systems.

Touchpoint Support Services recently adopted applications including OpenAI GPT-4 in 2025, Terminus ABM Platform in 2025 and Hubspot Marketing Automation in 2025, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Touchpoint Support Services’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Touchpoint Support Services’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Touchpoint Support Services technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.