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● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

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● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Tower Hobbies
Location
Po Box 9078,
Champaign, 61826, IL,
United States
Website
https://www.towerhobbies.com/
Phone
1 217-398-3630
Artw industry
Distribution
Employee
Revenue

Tower Hobbies Technographics

Tower Hobbies Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Tower Hobbies and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 246 Tower Hobbies employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Tower Hobbies has purchased the following applications: Apple Pay for Payment Processing in 2021, InSync AI for Chatbots and Conversational AI in 2022, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Tower Hobbies is running and its propensity to invest more and deepen its relationship with Apple , InSync , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Tower Hobbies revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Tower Hobbies intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Tower Hobbies Tech Stack and Enterprise Applications

Tower Hobbies ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apple Legacy Apple Pay Payment Processing ERP n/a 2021 2021
Tower Hobbies AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
InSync Legacy InSync AI Chatbots and Conversational AI AI-Powered Application n/a 2022 2022
In 2022 Tower Hobbies deployed InSync AI on its public website, adopting the Chatbots and Conversational AI application to provide customer facing conversational support. The InSync AI implementation is hosted as a web chat experience embedded in towerhobbies.com and serves as the primary on site conversational channel. The deployment centers on conversational modules for product discovery, FAQ automation, multi turn dialog management and guided navigation, leveraging intent recognition and context persistence common to Chatbots and Conversational AI platforms. Tower Hobbies configured InSync AI to surface product information and assist with site navigation and basic customer service queries. The system uses a knowledge driven response layer to map common shopper intents to scripted answers and dialog flows. The source does not disclose backend integrations or specific CRM and order management connections, so integrations beyond the website chat widget were not specified. Operational coverage is focused on the e commerce front end and customer support touchpoints on the public site, targeting customer service and merchandising workflows by routing shoppers to product pages and scripted help flows. Governance is oriented toward content and dialog management, with ongoing updates to intents and knowledge content expected to be managed through the InSync AI authoring interface. Regular review of conversation logs and knowledge assets is implied to maintain answer accuracy and alignment with catalog changes.
Tower Hobbies Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2018 2018
Tower Hobbies eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2020 2020
Personalization and Product Recommendations eCommerce 2020 2020
Product Review Management eCommerce 2020 2020
Tower Hobbies CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2020 2020
Customer Support CRM 2018 2018
Marketing Automation CRM 2023 2023
Tag Management CRM 2017 2017
Tower Hobbies IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Application Hosting and Computing Services IaaS 2020 2020
Cloud Storage IaaS 2020 2020
Content Delivery Network IaaS 2022 2022
Content Delivery Network IaaS 2021 2021
Tower Hobbies CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2023 2023

IT Decision Makers and Key Stakeholders at Tower Hobbies

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Tower Hobbies Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Tower Hobbies IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Tower Hobbies digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Tower Hobbies Technographics
Tower Hobbies is a Distribution organization based in United States, with around 246 employees and annual revenues of $25.0 million.
Tower Hobbies operates a diverse technology stack with applications such as Apple Pay, InSync AI and Microsoft 365, covering areas like Payment Processing, Chatbots and Conversational AI and Collaboration.
Tower Hobbies has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Apple, InSync and Microsoft.
Tower Hobbies recently adopted applications including Salesforce Marketing Cloud in 2023, Microsoft Entra ID (formerly Azure Active Directory) in 2023 and InSync AI in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Tower Hobbies’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Tower Hobbies’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Tower Hobbies technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.