Towergate Insurance
One Minster Court, Mincing Ln., Billingsgate,
London, EC3R 7AA,
United Kingdom
London, EC3R 7AA,
United Kingdom
44 20 7398 2100
Insurance
Towergate Insurance Technographics
Towergate Insurance Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Towergate Insurance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5000 Towergate Insurance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Towergate Insurance has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2015, Cisco Webex Meetings for Audio Video and Web Conferencing in 2021, Umbraco CMS for Web Content Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Towergate Insurance is running and its propensity to invest more and deepen its relationship with Microsoft , Cisco Systems , Umbraco or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Towergate Insurance revenues, which have grown to $3.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Towergate Insurance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Towergate Insurance Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP Financial Management | n/a | 2015 | 2017 |
In 2015 Towergate Insurance implemented Microsoft Dynamics 365 for Finance and Operations as its ERP Financial platform and selected Microsoft Azure as the cloud deployment target for core finance systems. The decision positioned Towergate among the first insurers in its market to move key IT services to a public cloud model, and the implementation was scoped to centralize finance operations and associated IT services within a cloud-first architecture.
The Microsoft Dynamics 365 for Finance and Operations rollout focused on standard ERP Financial capabilities, including core financial management, general ledger, accounts payable, accounts receivable, fixed asset accounting, financial reporting and budgeting, and workflow-enabled financial controls. Configuration work emphasized cloud-native provisioning on Microsoft Azure and delivering end-user computing on the Windows platform to standardize desktop access to the ERP Financial application and related tools.
Towergate engaged Accenture and Avanade as integration partners to deliver Microsoft Azure services and to roll out the Windows-based end-user computing solution, leveraging their Microsoft alliance expertise. Governance and rollout governance were organized around centralized cloud operations and partner-led integration, with Accenture and Avanade coordinating platform services and desktop provisioning, and with explicit alignment to IT transformation objectives. Accenture and Avanade were noted as Microsoft 2016 Alliance Partner of the Year, reinforcing the partner-led delivery model for the Microsoft Dynamics 365 for Finance and Operations ERP Financial implementation at Towergate Insurance.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, Towergate Insurance deployed Cisco Webex Meetings across its UK operations, bringing the Cisco Webex Meetings platform into its enterprise communication environment. The rollout targeted support for virtual client interactions, internal collaboration, and routine conference use across an organization of roughly 5000 employees.
Cisco Webex Meetings was provisioned as a cloud-hosted Audio Video and Web Conferencing solution, delivered via browser and native clients to provide high-definition video, audio conferencing, screen sharing, in-meeting participant controls, and meeting recording capabilities. Towergate configured administrative controls and meeting policies to standardize user roles, recording retention, and participant permissions consistent with platform capabilities.
Using WebEx Panel on their website. The public-facing WebEx Panel embed enables external users to join or trigger meetings from Towergate’s website, and the Webex deployment supports client-facing teams and corporate functions across the United Kingdom. Cloud delivery reduced dependency on additional on-premise conferencing infrastructure while enabling browser-based meeting joins for external stakeholders.
Governance emphasis included centralized administration, user provisioning workflows, and policy enforcement for meeting creation and access, aligning Cisco Webex Meetings configuration with Towergate’s compliance and operational requirements. Ongoing management focused on standardizing meeting templates and participant controls across business units to maintain consistent conferencing behavior.
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Collaboration | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Umbraco | Legacy | Umbraco CMS | Web Content Management | Content Management | n/a | 2020 | 2020 |
In 2020, Towergate Insurance implemented Umbraco CMS as its Web Content Management platform to manage content on its public corporate website. Umbraco CMS was configured to provide content authoring, template-driven page rendering, media asset management, and staged publishing workflows. The implementation centralized site content and reusable components under a single content model to standardize page structures and editorial templates.
Operational scope concentrated on the corporate website and related digital touchpoints, with role-based editorial permissions, versioning, and approval workflows applied across marketing and communications teams. Content governance practices were established around staged environments and scheduled publishing to support editorial review and compliance. The technical approach emphasized CMS-managed delivery to the public site with separate authoring and staging areas to support controlled rollouts and content lifecycle management.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Tracking and Recording | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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DDoS Protection | CyberSecurity |
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2020 | 2020 |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Towergate Insurance
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Towergate Insurance Executives
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FAQ - APPS RUN THE WORLD Towergate Insurance Technographics
Towergate Insurance is a Insurance organization based in United Kingdom,
with around 5000 employees and annual revenues of $3.00 billion.
Towergate Insurance operates a diverse technology stack with applications such as
Microsoft Dynamics 365 for Finance and Operations, Cisco Webex Meetings and Umbraco CMS,
covering areas like ERP Financial, Audio Video and Web Conferencing and Web Content Management.
Towergate Insurance has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Cisco Systems and Umbraco.
Towergate Insurance recently adopted applications including
Cisco Webex Meetings in 2021, Infinity Call Tracking in 2021 and Okta Identity Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Towergate Insurance’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Towergate Insurance’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Towergate Insurance technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.