Kent, TN1 1LQ,
United Kingdom
Town & Country Housing (Peabody Subsidiary) Technographics
Town & Country Housing (Peabody Subsidiary) Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Town & Country Housing (Peabody Subsidiary) and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 240 Town & Country Housing (Peabody Subsidiary) employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Town & Country Housing (Peabody Subsidiary) has purchased the following applications: Infor SunSystems for ERP Financial in 2015, Tawk.to for Chatbots and Conversational AI in 2017, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Town & Country Housing (Peabody Subsidiary) is running and its propensity to invest more and deepen its relationship with Infor , Tawk.to , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Town & Country Housing (Peabody Subsidiary) revenues, which have grown to $21.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Town & Country Housing (Peabody Subsidiary) intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Town & Country Housing (Peabody Subsidiary) Tech Stack and Enterprise Applications
Town & Country Housing (Peabody Subsidiary) ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, Town & Country Housing (Peabody Subsidiary) implemented Infor SunSystems as its ERP Financial platform to support finance and accounting functions. The program centered on analysis of the SunSystems general ledger, with extraction of journals and invoices from the SUN accounting system defined as a key operational requirement.
Configuration work concentrated on the general ledger, journal processing workflows, chart of accounts rationalization and invoice capture routines, leveraging Infor SunSystems ledger and transaction modules. Period-end posting controls, audit trail configuration and reporting ledger structures were established to standardize financial close and statutory reporting processes.
Operational coverage targeted the finance and accounting departments across Town & Country Housing, with governance emphasizing segregation of duties, approval workflows and maintainable chart of accounts structures. Technical implementation incorporated extraction routines for journals and invoices to enable downstream reporting and reconciliations, using file export and ledger feed patterns common to ERP Financial deployments.
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Town & Country Housing (Peabody Subsidiary) AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Town & Country Housing, a Peabody subsidiary, deployed Tawk.to on its public website. Town & Country Housing uses Tawk.to in the Chatbots and Conversational AI category for tenant engagement and front-line customer support, positioning the application as the primary web contact channel for housing enquiries and service requests.
The implementation follows a lightweight, web-embedded architecture with the Tawk.to web widget instrumented on site pages to enable real-time messaging, pre-chat capture, canned responses, and operator inbox workflows typical of chat platforms. Operational ownership is assigned to customer service and housing management teams, who manage inbox routing, conversation handling, and session review within the Tawk.to console, with the deployment scoped to the corporate website rather than back-office transaction systems.
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Town & Country Housing (Peabody Subsidiary) Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017 Town & Country Housing implemented Microsoft 365 to provide enterprise Collaboration across the organization. The deployment is surfaced on their public website, indicating Microsoft 365 is part of the organization’s external and internal content footprint.
The Microsoft 365 deployment leverages core Collaboration capabilities, including Exchange Online for email and calendaring, SharePoint Online for content and intranet publishing, Microsoft Teams for synchronous collaboration, and OneDrive for per-user file storage. Configuration emphasis is consistent with standard tenant-level controls, site collections for content publishing, and mailbox routing to support organizational communications and document workflows.
Operational coverage extends across Town & Country Housing’s UK workforce of approximately 240 employees, supporting business functions such as corporate communications, tenant engagement, and back-office collaboration. Identity and access are managed through the Microsoft 365 tenant and Azure Active Directory, enabling centralized user provisioning, role-based access, and single sign on for Collaboration resources referenced on the public website.
Governance appears to be organized around tenant administration, information governance for document lifecycle and retention, and external sharing controls to balance resident privacy with collaboration needs. Town & Country Housing Microsoft 365 Collaboration therefore frames how the housing association manages content publishing, internal coordination, and access governance across departments.
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Survey and Questionnaire | Collaboration |
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2019 | 2019 |
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Town & Country Housing (Peabody Subsidiary) IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Town & Country Housing (Peabody Subsidiary)
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Finance Director | Director | Finance | ||||
| Regional Head of IT | Director | IT | ||||
| CEO | CXO | Finance |
Apps Being Evaluated by Town & Country Housing (Peabody Subsidiary) Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||