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Town & Country Housing (Peabody Subsidiary) Tech Stack and Enterprise Applications

Town & Country Housing (Peabody Subsidiary) ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Infor Legacy Infor SunSystems ERP Financial ERP n/a 2015 2015
In 2015, Town & Country Housing (Peabody Subsidiary) implemented Infor SunSystems as its ERP Financial platform to support finance and accounting functions. The program centered on analysis of the SunSystems general ledger, with extraction of journals and invoices from the SUN accounting system defined as a key operational requirement. Configuration work concentrated on the general ledger, journal processing workflows, chart of accounts rationalization and invoice capture routines, leveraging Infor SunSystems ledger and transaction modules. Period-end posting controls, audit trail configuration and reporting ledger structures were established to standardize financial close and statutory reporting processes. Operational coverage targeted the finance and accounting departments across Town & Country Housing, with governance emphasizing segregation of duties, approval workflows and maintainable chart of accounts structures. Technical implementation incorporated extraction routines for journals and invoices to enable downstream reporting and reconciliations, using file export and ledger feed patterns common to ERP Financial deployments.
Town & Country Housing (Peabody Subsidiary) AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tawk.to Legacy Tawk.to Chatbots and Conversational AI AI-Powered Application n/a 2017 2017
In 2017, Town & Country Housing, a Peabody subsidiary, deployed Tawk.to on its public website. Town & Country Housing uses Tawk.to in the Chatbots and Conversational AI category for tenant engagement and front-line customer support, positioning the application as the primary web contact channel for housing enquiries and service requests. The implementation follows a lightweight, web-embedded architecture with the Tawk.to web widget instrumented on site pages to enable real-time messaging, pre-chat capture, canned responses, and operator inbox workflows typical of chat platforms. Operational ownership is assigned to customer service and housing management teams, who manage inbox routing, conversation handling, and session review within the Tawk.to console, with the deployment scoped to the corporate website rather than back-office transaction systems.
Town & Country Housing (Peabody Subsidiary) Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2017 2017
In 2017 Town & Country Housing implemented Microsoft 365 to provide enterprise Collaboration across the organization. The deployment is surfaced on their public website, indicating Microsoft 365 is part of the organization’s external and internal content footprint. The Microsoft 365 deployment leverages core Collaboration capabilities, including Exchange Online for email and calendaring, SharePoint Online for content and intranet publishing, Microsoft Teams for synchronous collaboration, and OneDrive for per-user file storage. Configuration emphasis is consistent with standard tenant-level controls, site collections for content publishing, and mailbox routing to support organizational communications and document workflows. Operational coverage extends across Town & Country Housing’s UK workforce of approximately 240 employees, supporting business functions such as corporate communications, tenant engagement, and back-office collaboration. Identity and access are managed through the Microsoft 365 tenant and Azure Active Directory, enabling centralized user provisioning, role-based access, and single sign on for Collaboration resources referenced on the public website. Governance appears to be organized around tenant administration, information governance for document lifecycle and retention, and external sharing controls to balance resident privacy with collaboration needs. Town & Country Housing Microsoft 365 Collaboration therefore frames how the housing association manages content publishing, internal coordination, and access governance across departments.
Survey and Questionnaire Collaboration 2019 2019
Town & Country Housing (Peabody Subsidiary) IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021

IT Decision Makers and Key Stakeholders at Town & Country Housing (Peabody Subsidiary)

First Name Last Name Title Function Department Email Phone
Finance Director Director Finance
Regional Head of IT Director IT
CEO CXO Finance

Apps Being Evaluated by Town & Country Housing (Peabody Subsidiary) Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Town & Country Housing (Peabody Subsidiary) IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Town & Country Housing (Peabody Subsidiary) digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Town & Country Housing (Peabody Subsidiary) Technographics
Town & Country Housing (Peabody Subsidiary) is a Non Profit organization based in United Kingdom, with around 240 employees and annual revenues of $21.0 million.
Town & Country Housing (Peabody Subsidiary) operates a diverse technology stack with applications such as Infor SunSystems, Tawk.to and Microsoft 365, covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Town & Country Housing (Peabody Subsidiary) has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Infor, Tawk.to and Microsoft.
Town & Country Housing (Peabody Subsidiary) recently adopted applications including Google Cloud Platform (GCP) in 2021, Typeform in 2019 and Tawk.to in 2017, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Town & Country Housing (Peabody Subsidiary)’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Town & Country Housing (Peabody Subsidiary)’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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