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● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

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● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

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Town Fair Tire
Location
460 Coe Ave,
East Haven, 6512, CT,
United States
Website
https://www.townfairtire.com/
Phone
1 800-972-2245
Artw industry
Automotive
Employee
Revenue

Town Fair Tire Technographics

Town Fair Tire Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Town Fair Tire and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 Town Fair Tire employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Town Fair Tire has purchased the following applications: UKG Workforce Central (ex Kronos Workforce Central) for Workforce Management in 2012, 8x8 Speech & Text Analytics for Speech Recognition AI in 2015, 8x8 Contact Center for Call Center in 2015 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Town Fair Tire is running and its propensity to invest more and deepen its relationship with UKG , 8x8, Inc. , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Town Fair Tire revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Town Fair Tire intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Town Fair Tire Data, Technology Stack, and Enterprise Applications
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
UKG Legacy UKG Workforce Central (ex Kronos Workforce Central) Workforce Management HCM n/a 2012 2012
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
8x8, Inc. Legacy 8x8 Speech & Text Analytics Speech Recognition AI AI-Powered Application n/a 2015 2016
In 2015 Town Fair Tire implemented 8x8 Speech & Text Analytics as part of its contact center technology suite, deploying Speech Recognition AI to extend visibility into recorded interactions across its retail network. The implementation built on existing 8x8 Virtual Contact Center and Virtual Office deployments to centralize web-based analytics and call recording access for management oversight. The 8x8 Speech & Text Analytics configuration focused on transcribing call recordings and surfacing interaction-level dashboards and detailed analytics. Functional capabilities emphasized in the deployment include speech-to-text transcription workflows, searchable call recording indexes, and dashboarded interaction analytics that support contact review and operational monitoring. Integrations were centered on the 8x8 Virtual Contact Center and Virtual Office platforms, enabling captured voice streams and stored recordings to feed the Speech & Text Analytics engine. Operational scope covered Town Fair Tires 95 store locations in the United States, consolidating contact center management and enabling centralized access to approximately 1.3M calls annually, with primary business functions impacted including contact center operations, store management oversight, and operational leadership reporting. Governance and rollout emphasized centralized analytics access and call recording visibility for managers, with web-based dashboards used to standardize interaction review workflows across sites. Outcomes stated in the customer case include managing roughly 1.3M calls annually and a telecom cost reduction of about 35 percent, reflecting both the scale of the Speech Recognition AI deployment and its role in broader communications consolidation.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
8x8, Inc. Legacy 8x8 Contact Center Call Center CRM n/a 2015 2016
Marketing Analytics CRM 2021 2021
Sales Automation, CRM, Sales Engagement CRM 2021 2021
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2018 2018
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Content Delivery Network IaaS 2019 2019
IT Decision Makers and Key Stakeholders at Town Fair Tire
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Town Fair Tire Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Town Fair Tire Technographics

Town Fair Tire is a Automotive organization based in United States, with around 2000 employees and annual revenues of $300.0 million.

Town Fair Tire operates a diverse technology stack with applications such as UKG Workforce Central (ex Kronos Workforce Central), 8x8 Speech & Text Analytics and 8x8 Contact Center, covering areas like Workforce Management, Speech Recognition AI and Call Center.

Town Fair Tire has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as UKG and 8x8, Inc..

Town Fair Tire recently adopted applications including Microsoft Clarity in 2021, Salesforce Sales Cloud in 2021 and Lumen Cloud (ex CenturyLink) in 2019, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Town Fair Tire’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Town Fair Tire’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Town Fair Tire technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.