Central, 29630, SC,
United States
Town of Central, SC Technographics
Town of Central, SC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Town of Central, SC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40 Town of Central, SC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Town of Central, SC has purchased the following applications: In-House ERP for ERP Financial in 2009, CSI Harris Utility Billing for Utilities Customer Care and Billing in 2019, New Relic APM for Application Performance Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Town of Central, SC is running and its propensity to invest more and deepen its relationship with In-House Applications , Constellation Software Inc. , New Relic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Town of Central, SC revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Town of Central, SC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Town of Central, SC Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| In-House Applications | Legacy | In-House ERP | ERP Financial | ERP Financial Management | n/a | 2009 | 2009 |
In 2009, Town of Central, SC implemented an In-House ERP as the municipality’s central financial system. The In-House ERP is classified in the ERP Financial category and was configured to centralize municipal accounting functions including general ledger, accounts payable, accounts receivable, budgeting, procurement workflows, and fiscal controls for town operations.
The deployment targeted a single-site municipal environment supporting approximately 40 employees, and configuration focused on modular ledgers, budgetary encumbrance controls, invoice processing workflows, and standardized financial reporting. Governance changes included a formalized chart of accounts, role based access and approval workflows, and audit trail instrumentation to support municipal finance and administrative oversight. The In-House ERP was developed and maintained by internal IT resources under the town’s In-House Applications vendor model, and Primary Research performed by ARTW documents the implementation details.
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Constellation Software Inc. | Legacy | CSI Harris Utility Billing | Utilities Customer Care and Billing | CRM | n/a | 2019 | 2019 |
In 2019, Town of Central, SC implemented CSI Harris Utility Billing, deploying the Utilities Customer Care and Billing application to provide online account access and bill presentment via the municipal website. CSI Harris Utility Billing is used through a customer-facing portal hosted at centralsc.csibillpay.com for resident account login and bill payments, and the deployment targets municipal utilities and customer service functions for the town.
Configuration centers on standard Utilities Customer Care and Billing modules including customer account management, meter billing and invoicing, rate and billing cycle configuration, and an online payment and account management portal. Operational ownership rests with town utilities and finance staff who manage billing runs, customer service workflows, and web portal access, while the public portal is integrated into the town web presence for resident self-service, reflecting a web-hosted billing architecture with a centralized back-office billing instance feeding the consumer-facing payment and account access site.
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| New Relic | Legacy | New Relic APM | Application Performance Management | ITSM | n/a | 2021 | 2021 |
In 2021, the Town of Central, SC implemented New Relic APM to monitor its municipal website. The deployment focuses on the public website and associated web application components, placing the implementation in the Application Performance Management category and providing visibility into web transactions and availability.
New Relic APM was configured with agent-based instrumentation to capture transaction traces, error analytics, response time metrics, and application topology, and the New Relic APM dashboards provide centralized performance telemetry. Operational ownership rests with the town IT staff, who use the New Relic APM console for real-user monitoring, alerting workflows, and incident triage tied specifically to the municipal web property. Configuration and dashboarding were scoped to the website to align monitoring and governance with the town's small IT footprint.
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
IT Decision Makers and Key Stakeholders at Town of Central, SC
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Town of Central, SC Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||