Town of Hillsborough
105 E. Corbin St,
Hillsborough, 27278, NC,
United States
Hillsborough, 27278, NC,
United States
1 919-732-1270
Government
Town of Hillsborough Technographics
Town of Hillsborough Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Town of Hillsborough and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 93 Town of Hillsborough employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Town of Hillsborough has purchased the following applications: In-House ERP for ERP Financial in 2009, NEOGOV ATS for Applicant Tracking System in 2018, Tyler Munis ERP for Government ERP in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Town of Hillsborough is running and its propensity to invest more and deepen its relationship with In-House Applications , NEOGOV , Tyler Technologies or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Town of Hillsborough revenues, which have grown to $23.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Town of Hillsborough intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Town of Hillsborough Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| In-House Applications | Legacy | In-House ERP | ERP Financial | ERP Financial Management | n/a | 2009 | 2009 |
In 2009, Town of Hillsborough implemented In-House ERP from In-House Applications, adopting the system as its ERP Financial platform. The In-House ERP was deployed to the municipality's IT environment, centralizing core financial processing and recordkeeping across town departments.
Functional modules implemented include general ledger, accounts payable, accounts receivable, budgeting, procurement, and fixed asset management, reflecting standard ERP Financial capabilities. Operational coverage focused on the finance department and administrative functions, with budgeting and procurement workflows extended to public works and other departmental cost centers. Governance emphasized role based access controls, audit trails, a standardized chart of accounts, and staged departmental rollouts with staff training and documented procedures. Primary research by ARTW indicates the system is internally developed and maintained by the town's In-House Applications team.
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Payment Processing | ERP Financial Management |
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2019 | 2019 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NEOGOV | Legacy | NEOGOV ATS | Applicant Tracking System | HCM | n/a | 2018 | 2018 |
In 2018, Town of Hillsborough implemented NEOGOV ATS as its Applicant Tracking System. The NEOGOV ATS is deployed as the town's public-facing careers and applicant intake platform and is surfaced on the municipal website to publish job postings and collect electronic applications. The implementation covers municipal HR and hiring managers across departments, centralizing applicant records and standardizing online recruitment workflows. The scope aligns with a small municipal workforce of 93 employees and focuses on streamlined requisition management and candidate tracking.
Configuration emphasized core Applicant Tracking System capabilities including job posting, candidate profile capture, configurable application forms, screening workflows and approval routing for hiring managers. NEOGOV ATS is provisioned as a cloud-hosted service integrated with the town careers site, enabling candidate self-service and HR-side applicant tracking. Governance concentrated on role-based access controls, standardized application forms and process alignment with municipal hiring policies. The implementation signals a centralized approach to public job advertising and electronic application intake for the Town of Hillsborough.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tyler Technologies | Legacy | Tyler Munis ERP | Government ERP | ERP Services and Operations | n/a | 2016 | 2017 |
In 2016, Town of Hillsborough implemented Tyler Munis ERP. The Government ERP deployment used Tyler Munis ERP to centralize municipal utility billing and business license administration across the town finance function.
The rollout configured Tyler Technologies Utility Billing and CRW License Track modules to support water billing operations and business license workflows. Functional configuration supported daily cash receipt processing, preparation of daily end of day cash receipt reports, generation of bi-weekly water billing reports, maintenance of address change spreadsheets for billing and special mailings, processing of new water account requests, final billings for closed accounts, and end of month reconciliation. A Billing Specialist from 4/5/2016 to 06/30/2017 executed these operational tasks and processed new business license requests in CRW License Track.
Operational coverage focused on the town finance and billing functions, aligning day to day cash management, billing cycle operations, and business license processing with the Government ERP platform. Town of Hillsborough Tyler Munis ERP Government ERP billing and licensing functions also supported administrative workflows related to month end reconciliation and preparation for City Council meetings.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Utilities Customer Care and Billing | CRM |
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2019 | 2019 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Critical Event Management | TRM |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Town of Hillsborough
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Town of Hillsborough Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Town of Hillsborough IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Town of Hillsborough digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Town of Hillsborough Technographics
Town of Hillsborough is a Government organization based in United States,
with around 93 employees and annual revenues of $23.0 million.
Town of Hillsborough operates a diverse technology stack with applications such as
In-House ERP, NEOGOV ATS and Tyler Munis ERP,
covering areas like ERP Financial, Applicant Tracking System and Government ERP.
Town of Hillsborough has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as In-House Applications, NEOGOV and Tyler Technologies.
Town of Hillsborough recently adopted applications including
In-House Payments in 2019, In-House Utility Billing in 2019 and Amazon EC2 in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Town of Hillsborough’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Town of Hillsborough’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Town of Hillsborough technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.