Town of Ipswich
25 Green Street,
Ipswich, 1938, MA,
United States
Ipswich, 1938, MA,
United States
1 978-356-6600
Government
Town of Ipswich Technographics
Town of Ipswich Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Town of Ipswich and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Town of Ipswich employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Town of Ipswich has purchased the following applications: Harpers PayrollForward for Payroll in 2022, Tyler Munis ERP for Government ERP in 2015, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Town of Ipswich is running and its propensity to invest more and deepen its relationship with Harpers Payroll Services , Tyler Technologies , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Town of Ipswich revenues, which have grown to $53.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Town of Ipswich intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Town of Ipswich Tech Stack and Enterprise Applications
Town of Ipswich HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Harpers Payroll Services | Legacy | Harpers PayrollForward | Payroll | HCM | n/a | 2022 | 2022 |
In 2022, the Town of Ipswich implemented Harpers PayrollForward to manage municipal payroll and deliver employee self service. Harpers PayrollForward is exposed through the town Employee Self Service portal where staff can view pay history, W-2s and HR and payroll data for town employees in Massachusetts, reflecting use of the Payroll application for municipal payroll administration. Module usage inferred from the ESS documentation includes Harpers EmployeeForward and PayrollForward, aligning system configuration with employee pay statement and tax document access.
Configuration emphasizes employee self service workflows, pay statement delivery, tax document access, and role based access for HR and finance users. Operational scope is municipal, covering town staff in Massachusetts and supporting core Payroll and HR business functions through the published Employee Self Service portal, with governance routed through the town portal as the primary user touch point.
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Town of Ipswich ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tyler Technologies | Legacy | Tyler Munis ERP | Government ERP | ERP Services and Operations | n/a | 2015 | 2016 |
In 2015, the Town of Ipswich implemented Tyler Munis ERP, deploying a Government ERP solution to centralize core finance and budget operations within municipal government. The implementation was aligned with the Department of Finance for municipal accounting, budgeting, and internal controls, and explicitly supported responsibilities for developing the annual budget and the capital budget.
Configuration centered on core financial modules consistent with Government ERP deployments, including general ledger, budget management, cash receipts processing, journal entry processing, chart of accounts setup, and financial reporting. Tyler Munis ERP was used to set up new accounts in the chart of accounts, post and review all cash receipts originating from the Treasurer's office to the general ledger, and post journal entries on a monthly cadence.
Operational coverage included the Department of Finance and coordination with the Treasurer's office for receipts posting and reconciliation. Finance staff performed high detail accounting work in budget, finance, and internal controls, and the system supported routine governance activities such as weekly, monthly, and annual financial report audits as well as ad-hoc report generation from Tyler Munis ERP.
Governance and workflow adjustments emphasized recurring schedules and controls, with documented processes for account creation, monthly journal posting, and periodic financial report auditing to maintain internal control standards during the municipal budget cycle. The deployment positioned Tyler Munis ERP as the system of record for Ipswich financial reporting and budget orchestration.
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Town of Ipswich Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, the Town of Ipswich implemented Microsoft 365 in the Collaboration category. The cloud tenant was provisioned with Microsoft and uses Office 365 Mail as the public facing email channel linked from the municipal website. The Microsoft 365 deployment centralized core collaboration services, including Exchange Online email, Office web and desktop applications, SharePoint Online intranet sites, and OneDrive file storage, reflecting standard Collaboration category capabilities. The deployment targeted municipal staff across departments to unify email, document collaboration, and team communication for town operations.
Identity and administration were managed within the Microsoft tenant using Azure Active Directory and role based administrative controls to handle account lifecycle and access policies. The integration between the public website and Office 365 Mail supports contact and public communication workflows, while governance focused on centralized tenant administration and mailbox provisioning processes to standardize user onboarding and document sharing controls. The configuration emphasizes cloud hosted collaboration and productivity services delivered by Microsoft 365 in the Collaboration category.
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Town of Ipswich CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Citizen Engagement | CRM |
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2016 | 2016 |
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Citizen Engagement | CRM |
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2019 | 2019 |
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Town of Ipswich ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
|
2018 | 2018 |
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Town of Ipswich IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
|
2018 | 2018 |
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Town of Ipswich CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
|
2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Town of Ipswich
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Town of Ipswich Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Town of Ipswich IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Town of Ipswich digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Town of Ipswich Technographics
Town of Ipswich is a Government organization based in United States,
with around 150 employees and annual revenues of $53.0 million.
Town of Ipswich operates a diverse technology stack with applications such as
Harpers PayrollForward, Tyler Munis ERP and Microsoft 365,
covering areas like Payroll, Government ERP and Collaboration.
Town of Ipswich has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Harpers Payroll Services, Tyler Technologies and Microsoft.
Town of Ipswich recently adopted applications including
Harpers PayrollForward in 2022, Granicus govDelivery in 2019 and Microsoft 365 in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Town of Ipswich’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Town of Ipswich’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Town of Ipswich technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.