Town of Norwood, NC
212 South Main Street,
Norwood, 28128, NC,
United States
Norwood, 28128, NC,
United States
1 704-474-3416
Government
Town of Norwood, NC Technographics
Town of Norwood, NC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Town of Norwood, NC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 35 Town of Norwood, NC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Town of Norwood, NC has purchased the following applications: Fiserv Paybill for Payment Processing in 2019, Southern Software FMS for Government ERP in 2017, Google Workspace (Formerly Google G-Suite) for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Town of Norwood, NC is running and its propensity to invest more and deepen its relationship with Fiserv , Southern Software , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Town of Norwood, NC revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Town of Norwood, NC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Town of Norwood, NC Tech Stack and Enterprise Applications
Town of Norwood, NC ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv Paybill | Payment Processing | ERP | n/a | 2019 | 2019 |
In 2019, the Town of Norwood, NC deployed Fiserv Paybill as its Payment Processing solution to enable customer facing online payments on the municipal website. The implementation used Fiserv Paybill to present hosted payment workflows and online bill pay for municipal receivables, aligning payment capture with the town's small government operational scale and central finance responsibilities.
Fiserv Paybill was configured to provide Payment Processing capabilities typical for municipal billing, including payment gateway authorization, card and ACH acceptance, hosted payment pages, and transaction reporting for reconciliation. Integration work was focused on embedding the Paybill workflow into the public website so residents could initiate payments online, while administrative access was provisioned for finance staff to view transactions and manage reconciliations. Governance centered on web access controls and aligning payment intake workflows with existing municipal revenue collection procedures.
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Town of Norwood, NC ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Southern Software | Legacy | Southern Software FMS | Government ERP | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017 Town of Norwood, NC implemented Southern Software FMS, a Government ERP, to centralize municipal finance and administrative functions for a 35 person municipal organization. The implementation targeted core accounting and administrative workflows and used Southern Software FMS as the primary system of record for town financials.
The deployment focused on core municipal finance modules typical of Government ERP deployments, including general ledger, accounts payable, accounts receivable, payroll, budgetary control, and fixed asset tracking. Southern Software FMS was configured to support fund accounting and budget encumbrance controls consistent with local government financial practices.
Integrations were scoped around operational data flows customary to small municipalities, using standard import export mechanisms for bank files, payroll feeds, and interdepartmental reporting, while linking financial workflows to town administrative processes. Operational coverage centered on the finance office, clerk functions, and payroll administration, aligning the system with town billing, vendor payment, and monthly close cycles.
Governance changes emphasized role based access controls, budget approval workflows, and procedural documentation to align staff responsibilities with system controls, and the rollout was executed with phased configuration and training for municipal finance staff. Primary Research performed by ARTW Research Team is the source for this implementation insight.
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Town of Norwood, NC Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, the Town of Norwood, NC implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The small municipal organization of 35 employees deployed Google Workspace (Formerly Google G-Suite) to centralize email, calendaring, and cloud native document collaboration, and the implementation is referenced on the town website norwoodgov.com.
Configured capabilities include Gmail for municipal email, Google Calendar for scheduling, Google Drive for cloud storage, Google Docs, Sheets, and Slides for document workflows, and Google Meet for virtual meetings. The Google Workspace (Formerly Google G-Suite) implementation used domain aligned accounts and shared drive structures to support department level file organization and permissioned document sharing for administrative and public facing communications.
Operational governance is exercised through the Google Workspace admin console with role based account provisioning, user and group management, and standard security and retention settings to support municipal administration and records handling. The deployment covers core business functions including municipal administration, public communications, and records workflows, and it is provisioned for organization wide use across town staff for daily operations.
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Town of Norwood, NC eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2017 | 2017 |
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Town of Norwood, NC IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
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Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
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|
Content Delivery Network | IaaS |
|
2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Town of Norwood, NC
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Town Administrator | Manager | Operations | |
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Finance Officer | Manager | Finance | |
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Apps Being Evaluated by Town of Norwood, NC Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Town of Norwood, NC IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Town of Norwood, NC digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Town of Norwood, NC Technographics
Town of Norwood, NC is a Government organization based in United States,
with around 35 employees and annual revenues of $4.0 million.
Town of Norwood, NC operates a diverse technology stack with applications such as
Fiserv Paybill, Southern Software FMS and Google Workspace (Formerly Google G-Suite),
covering areas like Payment Processing, Government ERP and Collaboration.
Town of Norwood, NC has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Fiserv, Southern Software and Google.
Town of Norwood, NC recently adopted applications including
Fastly in 2022, Fiserv Paybill in 2019 and Southern Software FMS in 2017,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Town of Norwood, NC’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Town of Norwood, NC’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Town of Norwood, NC technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.