Town of Southern Pines, NC
125 SE Broad Street,
Southern Pines, 28387, NC,
United States
Southern Pines, 28387, NC,
United States
1 910-692-7021
Government
Town of Southern Pines, NC Technographics
Town of Southern Pines, NC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Town of Southern Pines, NC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 110 Town of Southern Pines, NC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Town of Southern Pines, NC has purchased the following applications: Springbrook Enterprise Cloud Financial Suite for Government ERP in 2020, Granicus govDelivery for Citizen Engagement in 2019, Microsoft Azure Monitor for Application Performance Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Town of Southern Pines, NC is running and its propensity to invest more and deepen its relationship with Springbrook Software , Granicus , CivicPlus or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Town of Southern Pines, NC revenues, which have grown to $36.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Town of Southern Pines, NC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Town of Southern Pines, NC Tech Stack and Enterprise Applications
Town of Southern Pines, NC ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Springbrook Software | Legacy | Springbrook Enterprise Cloud Financial Suite | Government ERP | ERP Services and Operations | n/a | 2020 | 2021 |
In 2020, the Town of Southern Pines, NC implemented Springbrook Enterprise Cloud Financial Suite as a cloud hosted Government ERP to centralize municipal financial and utility operations. The Springbrook Enterprise Cloud Financial Suite serves as the primary platform for core finance activities and is positioned to support enterprise level municipal finance workflows across the town finance department and utility billing functions.
Configuration work focused on core Government ERP capabilities, including general ledger, accounts payable, accounts receivable, purchasing and utility billing, together with financial reporting and cash management workflows. The implementation included plans for automation of purchase order workflows and configuration to accept online utility payments, reflecting standard Government ERP functional expansion into procurement automation and revenue collection.
Post upgrade integrations explicitly scoped as follow on projects include online utility payments, purchase order automation, time and attendance interfaces, a security application and a town website mobile application, all sequenced after the Springbrook upgrade. Operational coverage spans the finance department, IT and utility operations, with the Springbrook Enterprise Cloud Financial Suite serving as the central transactional and reporting backbone for those business functions.
Governance for the program was managed through Fund 43 EIDMS, a capital project fund for software and technology implementation. A memorandum dated June 24, 2021 requested a FY 20-21 General Fund IT operation budget amendment to transfer 45,874 to Fund 43 EIDMS to continue funding pending projects, citing pandemic related vendor resource allocation and a schedule change that moved the Springbrook upgrade go live from May to July. The memorandum states that transferring operating funds to Fund 43 EIDMS would allow continuation of funding for the identified post upgrade initiatives and mitigate cascading schedule impacts on the planned integrations.
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Town of Southern Pines, NC CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Granicus | Legacy | Granicus govDelivery | Citizen Engagement | CRM | n/a | 2019 | 2019 |
In 2019, the Town of Southern Pines, NC deployed Granicus govDelivery on its public website to manage resident notifications and subscription services. The implementation is targeted at Citizen Engagement and is presented as a hosted communications platform integrated into the municipal web presence.
The Granicus govDelivery deployment focuses on subscription management and push communications capabilities common to the Citizen Engagement category, including topic-based subscription lists, templated email notifications, content scheduling, and audience segmentation. Granicus govDelivery is used to author and distribute notices, news updates, and service advisories, leveraging built-in content templates and scheduling functionality to standardize resident outreach workflows.
Operational coverage is municipal level, supporting town government communications directed at residents, community stakeholders, and visitors, with content aimed at public events, service alerts, and civic information. The solution is positioned as the town's primary tool for outbound digital engagement on the public website, centralizing subscriber lists and topical distributions for multiple municipal needs.
Governance and process controls described align with typical citizen engagement practice, including managed subscription opt in and opt out, role based content publication controls, and editorial approval workflows to ensure consistent messaging. The narrative reflects an implementation centered on web integrated citizen notifications using Granicus govDelivery for the Town of Southern Pines, NC, addressing core Citizen Engagement functions without reference to other system integrations.
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Citizen Engagement | CRM |
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2015 | 2015 |
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Town of Southern Pines, NC ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Monitor | Application Performance Management | ITSM | n/a | 2018 | 2018 |
In 2018, Town of Southern Pines, NC deployed Microsoft Azure Monitor to provide Application Performance Management for its public website. The implementation focuses on telemetry collection including metrics, logs, and alerting, with dashboards and views to surface website availability and response characteristics. Microsoft Azure Monitor is instrumented against the town web presence to consolidate application performance and operational telemetry for municipal IT operations.
Operational ownership is maintained by the town IT and communications teams, who configure alert rules, dashboard views, and log queries within Microsoft Azure Monitor to support incident response and routine monitoring. The configuration emphasizes standard Application Performance Management capabilities such as metric aggregation, log analytics, and alerting workflows, aligning monitoring with public-facing service reliability and ongoing IT operations.
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Town of Southern Pines, NC IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Town of Southern Pines, NC
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Town of Southern Pines, NC Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Town of Southern Pines, NC IT executives and key decision makers. This section highlights Town of Southern Pines, NC's latest recorded technology evaluations, including Springbrook Cirrus Cloud for Government ERP on 2026-04-30. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Town of Southern Pines, NC digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-04-30 | Town of Southern Pines, NC | Evaluated | Springbrook Software | Springbrook Cirrus Cloud | Government ERP | ERP Services and Operations |
FAQ - APPS RUN THE WORLD Town of Southern Pines, NC Technographics
Town of Southern Pines, NC is a Government organization based in United States,
with around 110 employees and annual revenues of $36.0 million.
Town of Southern Pines, NC operates a diverse technology stack with applications such as
Springbrook Enterprise Cloud Financial Suite, Granicus govDelivery and Microsoft Azure Monitor,
covering areas like Government ERP, Citizen Engagement and Application Performance Management.
Town of Southern Pines, NC has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Springbrook Software, Granicus and Microsoft.
Town of Southern Pines, NC recently adopted applications including
Springbrook Enterprise Cloud Financial Suite in 2020, Granicus govDelivery in 2019 and Microsoft Azure Monitor in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Town of Southern Pines, NC’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Town of Southern Pines, NC’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Town of Southern Pines, NC technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.