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Toy Planet Shops
Location
PE Táctica, Carrer Velluters, 37 de Paterna,
Valencia, 46980,
Spain
Website
https://www.toyplanet.com/
Phone
34 961 343 556
Artw industry
Retail
Employee
Revenue

Toy Planet Shops Technographics

Toy Planet Shops Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Toy Planet Shops and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 800 Toy Planet Shops employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Toy Planet Shops has purchased the following applications: OfiGes for Business Process Management in 2023, Salesforce Commerce Cloud for eCommerce in 2019, Zendesk Service for Customer Support in 2020 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Toy Planet Shops is running and its propensity to invest more and deepen its relationship with OfiGes , Salesforce , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Toy Planet Shops revenues, which have grown to $112.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Toy Planet Shops intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Toy Planet Shops Tech Stack and Enterprise Applications

Toy Planet Shops ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
OfiGes Legacy OfiGes Business Process Management ERP Services and Operations n/a 2023 2023
In 2023, Toy Planet Shops implemented OfiGes, deploying Business Process Management to centralise retail operations across its Spanish store network. The implementation targets point-of-sale operations and central retail processes, providing a single application layer for transactional and back-office workflows. Deployment spans store TPV terminals and the retailer's central operations team. OfiGes was configured to support TPV/POS functionality, inventory management, centralised sales reporting and billing, consistent with the vendor description for retail chains. Configurations emphasize master data consolidation for SKUs, pricing and fiscal control, and workflow orchestration for sales to billing cycles. The Business Process Management capabilities are used to enforce uniform process rules across stores and automate routine retail transactions. Operational coverage includes in-store sales teams, store managers, inventory planners and the central finance and merchandising functions across Spain. Governance was centralized to the corporate operations team, which manages configuration, reporting templates and process controls to ensure consistent execution of sales, inventory and billing processes.
Toy Planet Shops eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Salesforce Commerce Cloud eCommerce eCommerce n/a 2019 2019
In 2019, Toy Planet Shops implemented Salesforce Commerce Cloud on its customer-facing website to support eCommerce. The Salesforce Commerce Cloud deployment provides core storefront capabilities including product catalog management, merchandising and promotion engines, hosted checkout and order capture, and content-driven pages for marketing and category management. Architecturally the solution is delivered as a cloud-hosted commerce platform integrated into Toy Planet Shops' web presence, with configuration focused on storefront templates, responsive design, and staged content deployments. Operational ownership rests with the e-commerce, merchandising, and digital marketing teams, who manage product catalogs, promotions, and content updates through the Salesforce Commerce Cloud administrative console, while governance centers on commerce workflow orchestration, content staging and release processes, and alignment of online merchandising with retail operations.
Toy Planet Shops CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Service Customer Support CRM n/a 2020 2020
In 2020, Toy Planet Shops implemented Zendesk Service on their website. Toy Planet Shops is a Spain retail chain with about 800 employees and revenue of 112000000, and it deployed Zendesk Service as its Customer Support platform to surface web-based support directly on the ecommerce site. Deployment focused on web channel instrumentation, embedding Zendesk Service as a site-facing support layer providing ticketing, web messaging, chat and knowledge base access consistent with Customer Support platform capabilities. The implementation covers the customer service function for online orders and website visitors, centralizing inbound inquiries through Zendesk Service and standardizing agent workflows such as ticket routing, SLA handling, and knowledge base-driven responses. Governance was organized around the customer service team, with configuration of visibility and user roles and workflow automations typical for Customer Support deployments, supporting operational coverage across Toy Planet Shops web channels in Spain. Reporting and case lifecycle management were configured to support e-commerce support operations.
Sales Automation, CRM, Sales Engagement CRM 2012 2012
Toy Planet Shops IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Toy Planet Shops

First Name Last Name Title Function Department Email Phone
Ecommerce Manager Manager Finance
General Manager Manager Finance
Head of Digital Transformation Director IT
Show All Contacts

Apps Being Evaluated by Toy Planet Shops Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Toy Planet Shops IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Toy Planet Shops digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Toy Planet Shops Technographics
Toy Planet Shops is a Retail organization based in Spain, with around 800 employees and annual revenues of $112.0 million.
Toy Planet Shops operates a diverse technology stack with applications such as OfiGes, Salesforce Commerce Cloud and Zendesk Service, covering areas like Business Process Management, eCommerce and Customer Support.
Toy Planet Shops has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as OfiGes, Salesforce and Zendesk.
Toy Planet Shops recently adopted applications including OfiGes in 2023, Zendesk Service in 2020 and Cloudflare CDN in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Toy Planet Shops’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Toy Planet Shops’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Toy Planet Shops technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.