Toyota (GB)
Toyota (GB) Technographics
Toyota (GB) Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Toyota (GB) and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5000 Toyota (GB) employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Toyota (GB) has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2013, Captureit Time & Attendance for Time and Attendance in 2014, LogMeIn BoldChat for Chatbots and Conversational AI in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Toyota (GB) is running and its propensity to invest more and deepen its relationship with Oracle , Vizual Management Solutions , GoTo (formerly LogMeIn) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Toyota (GB) revenues, which have grown to $2.40 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Toyota (GB) intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Toyota (GB) Tech Stack and Enterprise Applications
Toyota (GB) ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | Infosys | 2013 | 2013 |
In 2013 Toyota (GB) participated in Toyota Motor Europe’s upgrade deploying Oracle E-Business Suite 12.1 for the Vehicle Order Management program, recorded in the ERP Financial category. The program targeted a multi-country VOM rollout and prepared the environment for imminent expansion into Germany and the UK while aligning Toyota Motor Europe wholesale sales and retail allocation workflows.
The Oracle E-Business Suite implementation encompassed the complete sales lifecycle for vehicles, spanning order capture through delivery, invoicing and retailer compensation payouts, with configuration focused on VOM functional modules and sales-to-cash process orchestration. The E-Business Suite 12.1 deployment was sized for compatibility with new hardware, operating systems and software stacks, and configured for scalability to support additional country rollouts.
Operational coverage was organized across 13 countries to accommodate differing national sales cycles, with a proof of concept executed in September 2010 to validate multi-country roll-out complexity and a go-live staged to meet June 2011 timing constraints. The upgraded Vehicle Order Management system was delivered as a fully integrated E-Business Suite application, removing the need for per-client installations and simplifying central configuration and maintenance.
Governance and delivery combined Oracle Consulting, Toyota Motor Europe operations and Infosys as system integrator, with Infosys identified as a Diamond level Oracle PartnerNetwork member. The migration was executed with minimal production disruption over an implementation weekend, and after the first day in production 1,258 retailer car orders were processed through the new VOM system.
Explicit outcomes reported include up to a 40 percent reduction in retailer response time for availability and delivery enquiries, shorter lead times for customer delivery, improved allocation of vehicles across retailers and lower stock levels contributing to reduced operating cost exposure. The implementation also provided Toyota Motor Europe an opportunity to streamline processes and enhance its lean operating environment.
|
 |
|
|
Expense Management | ERP |
|
2015 | 2015 |
|
Toyota (GB) HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Vizual Management Solutions | Legacy | Captureit Time & Attendance | Time and Attendance | HCM | n/a | 2014 | 2014 |
In 2014, Toyota (GB) deployed Captureit Time & Attendance to manage employee hours and absence tracking across multiple business functions. Captureit Time & Attendance was used as the primary Time and Attendance application supporting Finance and operational payroll workflows within the United Kingdom operations.
Captureit Time & Attendance provided time capture, overtime reporting, and absence management capabilities consistent with the Time and Attendance category, and it was operated day to day by payroll and finance staff. The system was used to record holidays and sickness, generate overtime reports for reconciliation, and verify hours for agency staff, supporting payroll processing and bank reconciliation activities performed by the Financial Controller and Payroll Specialist.
Operational ownership and governance were centered in Finance, with the Payroll Specialist maintaining daily updates and the Financial Controller overseeing reconciliations and pay accuracy. Routine processes included daily system updates, thorough checking of overtime reports to eliminate errors, and logging monthly expenses related to company cars and fuel cards, which ensured agency staff were paid correctly for hours worked.
|
Toyota (GB) AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoTo (formerly LogMeIn) | Legacy | LogMeIn BoldChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2013 | 2013 |
In 2013, Toyota (GB) implemented LogMeIn BoldChat as a customer facing web chat solution on Toyota.co.uk. The deployment positioned LogMeIn BoldChat under the Chatbots and Conversational AI category to enable real time conversational engagement on the corporate consumer website and to support online inquiry handling across the UK site.
Configuration included standard Chatbots and Conversational AI capabilities typical for web chat deployments, such as live agent handover, canned responses and scripted conversation flows, chat transcript capture and reporting to support web engagement workflows. The LogMeIn BoldChat implementation operated as an embedded front end customer touchpoint managed within web channel operations and used by customer support teams to handle online inquiries, with governance focused on web channel management and conversational policy given the corporate site context.
|
Toyota (GB) Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2010 | 2010 |
|
|
|
|
|
Collaboration | Collaboration |
|
2017 | 2017 |
|
|
|
|
|
Collaboration | Collaboration |
|
2010 | 2010 |
|
Toyota (GB) CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Call Center | CRM |
|
2010 | 2010 |
|
|
|
|
|
Call Tracking and Recording | CRM |
|
2010 | 2010 |
|
|
|
|
|
CRM | CRM |
|
2020 | 2020 |
|
|
|
|
|
CRM | CRM |
|
2015 | 2016 |
|
|
|
|
|
Customer Experience | CRM |
|
2017 | 2017 |
|
|
|
|
|
Customer Experience | CRM |
|
2015 | 2015 |
|
|
|
|
|
Customer Experience | CRM |
|
2020 | 2020 |
|
|
|
|
|
Customer Experience | CRM |
|
2013 | 2013 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Automation | CRM |
|
2015 | 2015 |
|
|
|
|
|
Marketing Automation | CRM |
|
2018 | 2019 |
|
Toyota (GB) ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2020 | 2020 |
|
|
|
|
|
IT Service Management | ITSM |
|
2016 | 2016 |
|
Toyota (GB) PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2013 | 2013 |
|
|
|
|
|
Transactional Email | PaaS |
|
2015 | 2015 |
|
Toyota (GB) IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Backup as a Service (BaaS) | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
Toyota (GB) CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2010 | 2010 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2010 | 2010 |
|
|
|
|
|
Secure Web Gateways (SWG) | CyberSecurity |
|
2010 | 2010 |
|
|
|
|
|
Web Application Firewalls (WAF) | CyberSecurity |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Toyota (GB)
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Director, People & Planning | Director | HR | |
|
|
|
General Manager Human Resources & Facilities, HR & Corporate Operations | Manager | HR | |
|
|
|
Senior Manager, HR Business Partnering & Experience | Manager | HR | |
|
|
|
HR Business Partner, Reward & Experience | Manager | HR | |
|
|
|
Manager, Payroll & Personal Tax Compliance | Manager | Finance | |
|
|
|
Finance Manager | Manager | Finance | |
|
|
|
General Manager, CX Innovation and Transformation | Manager | Customer Service | |
|
|
|
Director, Customer Services | Director | Customer Service | |
|
|
|
General Manager, Customer Engagement, Toyota, Lexus & Kinto | Manager | Customer Service | |
|
|
|
General Manager - Head of IT | Director | IT | |
|
|
|
Customer Manager | Manager | Customer Service | |
|
|
|
Manager, Insights, Projects & Systems, Customer & Network Support | Manager | Customer Service | |
|
Apps Being Evaluated by Toyota (GB) Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Toyota (GB) IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Toyota (GB) digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Toyota (GB) Technographics
Toyota (GB) is a Automotive organization based in United Kingdom,
with around 5000 employees and annual revenues of $2.40 billion.
Toyota (GB) operates a diverse technology stack with applications such as
Oracle E-Business Suite, Captureit Time & Attendance and LogMeIn BoldChat,
covering areas like ERP Financial, Time and Attendance and Chatbots and Conversational AI.
Toyota (GB) has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Vizual Management Solutions and GoTo (formerly LogMeIn).
Toyota (GB) recently adopted applications including
Telstra Cloud Infrastructure in 2021, Akamai CDN in 2021 and Imperva Sonar in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Toyota (GB)’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Toyota (GB)’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Toyota (GB) technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.