AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Toyota Kirloskar Motor Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Oracle E-Business Suite SAP S/4 HANA ERP Financial ERP Financial Management n/a 2021 2022
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Toyota Legacy Toyota e-CRB Automotive Dealership CRM CRM n/a 2011 2011
In 2011, Toyota Kirloskar Motor implemented Toyota e-CRB as an Automotive Dealership CRM to standardize dealer-level customer engagement and service workflows across India. The rollout was documented in Toyota Kirloskar Motor sustainability reporting and focused on adoption of dealer operational tooling across service facilities. The Toyota e-CRB deployment included explicit modules for Sales Process Management, Service Management Board and Customer Service Satisfaction Board. These components were configured to enforce sales process workflows, support dealer service operations such as job intake and work order status tracking, and capture structured customer feedback for satisfaction monitoring, aligning CRM records with dealer operational practices. Rollout governance emphasized dealer-level operational adoption and procedural alignment between sales and aftersales teams, with implementation scope limited to dealer service facilities in India. Business functions impacted included sales, aftersales service, customer experience and dealer operations, and the documented objective was to improve sales and service processes and support customer retention.
Customer Experience CRM 2020 2020
Customer Experience CRM 2021 2021
Data Management Platform CRM 2015 2015
Marketing Automation CRM 2018 2018
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Twilio Legacy Twilio Sendgrid Transactional Email PaaS n/a 2013 2013
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2017 2017
Professional Services
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Professional Services Professional Services 2020 2020
IT Decision Makers and Key Stakeholders at Toyota Kirloskar Motor
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Toyota Kirloskar Motor Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Toyota Kirloskar Motor Technographics

Toyota Kirloskar Motor is a Automotive organization based in India, with around 3500 employees and annual revenues of $270.0 million.

Toyota Kirloskar Motor operates a diverse technology stack with applications such as SAP S/4 HANA, Toyota e-CRB and Twilio Sendgrid, covering areas like ERP Financial, Automotive Dealership CRM and Transactional Email.

Toyota Kirloskar Motor has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as SAP, Toyota and Twilio.

Toyota Kirloskar Motor recently adopted applications including SAP S/4 HANA in 2021, Numr CXM in 2021 and Hotjar in 2020, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Toyota Kirloskar Motor’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Toyota Kirloskar Motor’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Toyota Kirloskar Motor technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.