Toyota Kirloskar Motor
Bidadi Industrial Area, Ramanagara District -562 109,
Bengaluru, 562109,
India
Bengaluru, 562109,
India
91 80 2728 7141
Automotive
Toyota Kirloskar Motor Technographics
Toyota Kirloskar Motor Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Toyota Kirloskar Motor and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3500 Toyota Kirloskar Motor employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Toyota Kirloskar Motor has purchased the following applications: SAP S/4 HANA for ERP Financial in 2021, Toyota e-CRB for Automotive Dealership CRM in 2011, Twilio Sendgrid for Transactional Email in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Toyota Kirloskar Motor is running and its propensity to invest more and deepen its relationship with SAP , Toyota , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Toyota Kirloskar Motor revenues, which have grown to $270.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Toyota Kirloskar Motor intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Toyota Kirloskar Motor Tech Stack and Enterprise Applications
Toyota Kirloskar Motor ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Oracle E-Business Suite | SAP S/4 HANA | ERP Financial | ERP | n/a | 2021 | 2022 |
In 2021, Toyota Kirloskar Motor implemented SAP S/4 HANA to modernize core finance and operational processes under the ERP Financial category. The engagement included structured data migration work from Oracle E-Business Suite with schema mapping, and technical development led from the companys Bengaluru center by a Senior Officer for ERP Technical and Data Migration.
The implementation covered functional modules including Materials Management, Sales and Distribution, Financials, and Logistics, with development of RICEFW objects to support configuration and extensions. Technical work encompassed ABAP development using Open SQL, ABAP CDS Views, and AMDP Classes, and data modeling in HANA Studio through Attribute, Analytical, and Calculation Views that used aggregations, unions, and joins to align source schemas to SAP S/4 HANA data structures.
Integrations were addressed through legacy interface connectivity into SAP using SAP PO for middleware orchestration, and the program prioritized end to end schema mapping from Oracle E-Business Suite to SAP S/4 HANA during cutover planning. Operational scope included cross functional coordination with MM, SD, FI, and Logistics teams, aligning business processes for procurement, sales, finance, and logistics functions within Toyota Kirloskar Motor.
Governance activities emphasized meeting with decision makers, systems owners, and end users to define requirements and resolve systems issues, sustaining Information Systems development standards, policies and procedures, and performing in depth tests including end user reviews for modified and new systems. The team also coordinated design, development, and deployment of new applications and enhancements while ensuring compatibility and interoperability of in house computing systems.
The program explicitly focused on minimizing dependency in the migration approach, ensuring the right technical and data migration methods were followed to reduce coupling to source systems. SAP S/4 HANA was therefore implemented as the central ERP Financial system for Toyota Kirloskar Motor with an emphasis on stable data migration, integrated middleware connectivity, and governed development practices.
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Toyota Kirloskar Motor CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Toyota | Legacy | Toyota e-CRB | Automotive Dealership CRM | CRM | n/a | 2011 | 2011 |
In 2011, Toyota Kirloskar Motor implemented Toyota e-CRB as an Automotive Dealership CRM to standardize dealer-level customer engagement and service workflows across India. The rollout was documented in Toyota Kirloskar Motor sustainability reporting and focused on adoption of dealer operational tooling across service facilities.
The Toyota e-CRB deployment included explicit modules for Sales Process Management, Service Management Board and Customer Service Satisfaction Board. These components were configured to enforce sales process workflows, support dealer service operations such as job intake and work order status tracking, and capture structured customer feedback for satisfaction monitoring, aligning CRM records with dealer operational practices.
Rollout governance emphasized dealer-level operational adoption and procedural alignment between sales and aftersales teams, with implementation scope limited to dealer service facilities in India. Business functions impacted included sales, aftersales service, customer experience and dealer operations, and the documented objective was to improve sales and service processes and support customer retention.
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Toyota Kirloskar Motor PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Twilio | Legacy | Twilio Sendgrid | Transactional Email | PaaS | n/a | 2013 | 2013 |
In 2013, Toyota Kirloskar Motor implemented Twilio Sendgrid to support Transactional Email capabilities on its public website. The deployment is focused on site triggered messages where Twilio Sendgrid handles automated, event driven email delivery for customer contact flows initiated from the website.
The implementation follows standard Transactional Email architecture patterns, integrating the website stack with Twilio Sendgrid using API or SMTP based delivery and programmatic event webhooks for delivery events and bounce handling. Operational scope centers on customer communications and support workflows on the website, with governance and operational controls oriented around consent management, suppression lists, and delivery monitoring consistent with Transactional Email deployments.
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Toyota Kirloskar Motor IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Toyota Kirloskar Motor Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Professional Services | Professional Services |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Toyota Kirloskar Motor
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Apps Being Evaluated by Toyota Kirloskar Motor Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Toyota Kirloskar Motor IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Toyota Kirloskar Motor digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Toyota Kirloskar Motor Technographics
Toyota Kirloskar Motor is a Automotive organization based in India,
with around 3500 employees and annual revenues of $270.0 million.
Toyota Kirloskar Motor operates a diverse technology stack with applications such as
SAP S/4 HANA, Toyota e-CRB and Twilio Sendgrid,
covering areas like ERP Financial, Automotive Dealership CRM and Transactional Email.
Toyota Kirloskar Motor has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Toyota and Twilio.
Toyota Kirloskar Motor recently adopted applications including
SAP S/4 HANA in 2021, Numr CXM in 2021 and Hotjar in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Toyota Kirloskar Motor’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Toyota Kirloskar Motor’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Toyota Kirloskar Motor technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.