Glendora, 91740, CA,
United States
Toyota of Glendora Technographics
Toyota of Glendora Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Toyota of Glendora and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 70 Toyota of Glendora employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Toyota of Glendora has purchased the following applications: CDK Global DMS for Dealership Management in 2018, CarNow MessageNow for Chatbots and Conversational AI in 2018, SpinCar 360 WalkAround for Automotive Dealership CRM in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Toyota of Glendora is running and its propensity to invest more and deepen its relationship with CDK Global , CarNow , SpinCar or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Toyota of Glendora revenues, which have grown to $7.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Toyota of Glendora intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Toyota of Glendora Tech Stack and Enterprise Applications
Toyota of Glendora ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CDK Global | Legacy | CDK Global DMS | Dealership Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Toyota of Glendora deployed CDK Global DMS to support Dealership Management across its single-site Toyota dealership in Glendora, California. The CDK Global DMS implementation was positioned to centralize core dealership business functions including retail sales, finance and insurance workflows, parts and service scheduling, inventory management, and accounting and reporting capabilities.
Configuration focused on standard Dealership Management functional modules, with tailored setup of the sales desk workflow, vehicle inventory records, F&I deal structuring, service order management, parts cataloging, and integrated reporting. The CDK Global DMS instance was configured with role based access and user profiles aligned to dealership roles, and included configuration of data fields and process automation typical for dealer sales and fixed operations.
Operational scope covered the sales department, front‑of‑house service and parts operations, and back office accounting processes, reflecting the dealership size of approximately 70 employees and annual revenue near $7,000,000. Governance activities included defining approval flows for deals, establishing reconciliation and accounting procedures, and a staged user rollout backed by onsite training. Staff capability notes show the General Sales Manager on site during the 2018 to 2020 period had two years of CDK experience and familiarity with Salesforce, which informed training and day one operational readiness.
The implementation narrative centers on CDK Global DMS as the primary Dealership Management system for Toyota of Glendora, providing a unified transactional and reporting platform to operationalize sales, F&I, service, parts, and accounting workflows within the dealership.
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Toyota of Glendora AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CarNow | Legacy | CarNow MessageNow | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018 Toyota of Glendora implemented CarNow MessageNow. The dealership deployed CarNow MessageNow as a Chatbots and Conversational AI solution on its customer facing website to centralize digital customer engagement and intake.
The implementation focused on web chat capabilities, using the CarNow MessageNow chat widget to capture inbound customer inquiries, qualified leads, and appointment requests. Configuration included automated messaging flows, canned responses for common sales and service questions, chat routing to on site staff, and automated lead capture fields to standardize intake information across web interactions.
Operationally the CarNow MessageNow instance is embedded in the dealership website and serves sales and service front desk workflows as the primary digital intake channel. The deployment supports live agent escalation from the automated assistant and is sized for the dealership environment of roughly 70 employees, aligning conversational workflows with dealer hours and staffed desktop or mobile agent consoles.
Governance focused on workflow triage and staffing rather than enterprise integration, with dealership processes adapted to route chats to appropriate sales and service personnel and to standardize response templates and escalation rules. CarNow MessageNow is referenced on the website as the conversational interface for customer engagement, aligning the application, the Chatbots and Conversational AI category, and frontline dealer operations.
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Toyota of Glendora CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SpinCar | Legacy | SpinCar 360 WalkAround | Automotive Dealership CRM | CRM | n/a | 2018 | 2018 |
In 2018, Toyota of Glendora deployed SpinCar 360 WalkAround on its public website. Toyota of Glendora uses SpinCar 360 WalkAround as part of its Automotive Dealership CRM footprint to present retail inventory with interactive visual merchandising.
The implementation embeds the SpinCar 360 WalkAround viewer directly into vehicle detail pages, delivering interactive 360 degree imagery, guided walkaround sequences, zoom and hotspot annotations, and a configurable player that adapts to mobile responsive layouts. Configuration focused on per vehicle media packaging, image sequencing, and player styling to align with the dealer site experience.
Integration is implemented as a client side JavaScript widget loaded within vehicle detail page templates and connected to the dealership inventory feed for per vehicle media assignment. Operational coverage centers on digital merchandising, website operations, and sales enablement, with content accessed on the Toyota of Glendora website for online showroom presentation.
Governance and workflow changes emphasize coordinated photo capture, metadata collection, and publishing into the site content workflows, assigning responsibility to inventory and digital marketing roles for ongoing updates. The deployment model centers on vendor hosted media delivery combined with dealer controlled content workflows to maintain up to date walkaround presentations using SpinCar 360 WalkAround.
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Automotive Dealership CRM | CRM |
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2019 | 2019 |
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Automotive Dealership CRM | CRM |
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2019 | 2019 |
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Call Tracking and Recording | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Toyota of Glendora IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Toyota of Glendora
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Toyota of Glendora Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||