London, EC1V 4QR,
United Kingdom
Trace Payroll Services Technographics
Trace Payroll Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Trace Payroll Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 33 Trace Payroll Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Trace Payroll Services has purchased the following applications: SSLPost ePortal for HR Service Delivery in 2017, Microsoft 365 for Collaboration in 2020, Atlassian Jira Service Desk for IT Service Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Trace Payroll Services is running and its propensity to invest more and deepen its relationship with SSLPost , Microsoft , Atlassian or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Trace Payroll Services revenues, which have grown to $32.2 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Trace Payroll Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Trace Payroll Services Tech Stack and Enterprise Applications
Trace Payroll Services HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SSLPost | Legacy | SSLPost ePortal | HR Service Delivery | HCM | n/a | 2017 | 2017 |
In 2017, Trace Payroll Services deployed the SSLPost ePortal in the HR Service Delivery category to distribute electronic PAYE documentation to its client base. Trace Payroll Services, a UK payroll bureau, white labelled and provisioned the SSLPost ePortal across the United Kingdom, creating client specific portals for more than 200 clients.
The implementation concentrated on epayslip and edocument portal capabilities, delivering secure self service document distribution, access controls, and tracking for PAYE documents. The project delivered a bespoke API integration to automate document delivery workflows and to support client portal customization, completing the work in approximately an eight week implementation window.
Operational coverage targeted payroll processing and client services functions, with the portals used by client administrators and payroll teams to reduce manual handling of payslips and statutory documents. Governance and rollout emphasized portal configuration standards, tenant specific branding, and client onboarding workflows to ensure consistent access management and auditability.
The deployment of SSLPost ePortal produced an 89% reduction in duplicate document requests and improved tracking of electronic documentation as reported by Trace Payroll Services. This case links Trace Payroll Services, SSLPost ePortal, HR Service Delivery and payroll bureau operations in a focused implementation of electronic payslip and document delivery capabilities.
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Trace Payroll Services Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Trace Payroll Services deployed Microsoft 365 to provide Collaboration capabilities across its 33-employee United Kingdom payroll services firm. The public site indicates the company is using Microsoft 365, and the deployment is positioned to support core business functions such as payroll operations, HR administration, finance collaboration and internal communications.
The Microsoft 365 implementation centers on standard Collaboration modules including Exchange Online for email, Microsoft Teams for meetings and chat, SharePoint and OneDrive for document management and content sharing, and Office desktop and web applications for productivity. Tenant-level administration and user provisioning are implied given the organizational scale, with governance likely focused on account management, access controls and data classification to support regulated payroll processes. Trace Payroll Services Microsoft 365 Collaboration alignment emphasizes integrated productivity tooling for internal teams rather than external customer workflows.
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Trace Payroll Services ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2022 | 2022 |
In 2022, Trace Payroll Services deployed Atlassian Jira Service Desk as a customer-facing service portal embedded on its website, implementing an IT Service Management platform to centralize ticket intake and request fulfillment. The implementation was scoped to support external payroll client inquiries and internal IT and service requests for the company, reflecting Trace Payroll Services' 33 employee size and United Kingdom operational base.
Configuration emphasized core IT Service Management capabilities, including incident management, service request workflows, ticket routing, SLA-driven queues, and a self-service portal with linked knowledge base content to deflect common inquiries. Workflows were organized into role-based queues for support agents and administrators, with automation rules used for triage and escalation, and governance defined around request types and approval workflows to align service operations with payroll client servicing processes.
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Trace Payroll Services IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Trace Payroll Services
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Apps Being Evaluated by Trace Payroll Services Executives
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