Trade Union Pro Technographics
Trade Union Pro Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Trade Union Pro and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 138 Trade Union Pro employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Trade Union Pro has purchased the following applications: GetJenny JennyBot for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2017, LeadDesk for Call Center in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Trade Union Pro is running and its propensity to invest more and deepen its relationship with LeadDesk , Microsoft , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Trade Union Pro revenues, which have grown to $49.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Trade Union Pro intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Trade Union Pro Tech Stack and Enterprise Applications
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LeadDesk | Legacy | GetJenny JennyBot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Trade Union Pro deployed GetJenny JennyBot on its website to handle member-facing inquiries. The GetJenny JennyBot, classified as Chatbots and Conversational AI, is embedded in the public site as a web chat interface to automate conversational flows, surface FAQ content, and perform initial triage of member questions.
Configuration centered on building intent classification, scripted dialogues, and a centralized knowledge base to mirror existing support content and commonly asked questions. Operational governance aligned content ownership with support teams responsible for updating intents and escalation rules, while analytics from the chat interface were used to monitor conversation performance and refine response flows, preserving human handoff for complex cases.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LeadDesk | Legacy | LeadDesk | Call Center | CRM | n/a | 2025 | 2025 |
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Customer Experience | CRM |
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2013 | 2013 |
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Customer Experience | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2013 | 2013 |
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Data Management Platform | CRM |
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2013 | 2013 |
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Data Management Platform | CRM |
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2013 | 2013 |
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Data Management Platform | CRM |
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2013 | 2013 |
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Data Management Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2011 | 2011 |
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Marketing Analytics | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2016 | 2016 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
Transactional Email | PaaS |
|
2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
|
2011 | 2011 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2024 | 2024 |
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IT Decision Makers and Key Stakeholders at Trade Union Pro
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Trade Union Pro Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||