AI Buyer Insights:

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Trade Union Pro Tech Stack and Enterprise Applications

AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LeadDesk Legacy GetJenny JennyBot Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020, Trade Union Pro deployed GetJenny JennyBot on its website to handle member-facing inquiries. The GetJenny JennyBot, classified as Chatbots and Conversational AI, is embedded in the public site as a web chat interface to automate conversational flows, surface FAQ content, and perform initial triage of member questions. Configuration centered on building intent classification, scripted dialogues, and a centralized knowledge base to mirror existing support content and commonly asked questions. Operational governance aligned content ownership with support teams responsible for updating intents and escalation rules, while analytics from the chat interface were used to monitor conversation performance and refine response flows, preserving human handoff for complex cases.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2017 2017
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LeadDesk Legacy LeadDesk Call Center CRM n/a 2025 2025
Customer Experience CRM 2013 2013
Customer Experience CRM 2019 2019
Data Management Platform CRM 2013 2013
Data Management Platform CRM 2013 2013
Data Management Platform CRM 2013 2013
Data Management Platform CRM 2013 2013
Data Management Platform CRM 2013 2013
Digital Advertising Platform CRM 2013 2013
Digital Advertising Platform CRM 2013 2013
Digital Advertising Platform CRM 2013 2013
Marketing Analytics CRM 2011 2011
Marketing Analytics CRM 2011 2011
Marketing Automation CRM 2013 2013
Marketing Automation CRM 2019 2019
Tag Management CRM 2016 2016
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2017 2017
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2023 2023
Content Delivery Network IaaS 2014 2014
Content Delivery Network IaaS 2024 2024
Content Delivery Network IaaS 2011 2011
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2024 2024

IT Decision Makers and Key Stakeholders at Trade Union Pro

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Trade Union Pro Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Trade Union Pro IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Trade Union Pro digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Trade Union Pro Technographics
Trade Union Pro is a Non Profit organization based in Finland, with around 138 employees and annual revenues of $49.0 million.
Trade Union Pro operates a diverse technology stack with applications such as GetJenny JennyBot, Microsoft 365 and LeadDesk, covering areas like Chatbots and Conversational AI, Collaboration and Call Center.
Trade Union Pro has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as LeadDesk and Microsoft.
Trade Union Pro recently adopted applications including LeadDesk in 2025, Cloudflare CDN in 2024 and Microsoft Entra ID (formerly Azure Active Directory) in 2024, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Trade Union Pro’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Trade Union Pro’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Trade Union Pro technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.