Tramontina USA, Inc.
12955 West Airport Blvd.,
Sugar Land, 77478-6119, TX,
United States
Sugar Land, 77478-6119, TX,
United States
1 800-221-7809
Manufacturing
Tramontina USA, Inc. Technographics
Tramontina USA, Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Tramontina USA, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Tramontina USA, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Tramontina USA, Inc. has purchased the following applications: Microsoft 365 for Collaboration in 2015, Blujay Kewill for Supply Chain Management in 2012, Zendesk Service for Customer Support in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Tramontina USA, Inc. is running and its propensity to invest more and deepen its relationship with Microsoft , Google , BluJay Solutions Ltd or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Tramontina USA, Inc. revenues, which have grown to $90.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Tramontina USA, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Tramontina USA, Inc. Tech Stack and Enterprise Applications
Tramontina USA, Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Tramontina USA, Inc. implemented Microsoft 365 to centralize enterprise collaboration and communications across its United States operations. The deployment established a cloud-first Microsoft 365 tenant to provide unified email and productivity services under the Collaboration category.
Microsoft 365 was configured to deliver core Collaboration capabilities such as Exchange Online for corporate email, SharePoint Online for intranet and document management, Microsoft Teams for chat and meetings, OneDrive for user file sync, and the Office productivity suite for desktop and web authoring. Identity and access were managed through the Microsoft identity stack to enable centralized administration, role based access controls, and platform native compliance features consistent with Collaboration deployments.
The public website references Microsoft 365, indicating linkage between the corporate web presence and the Microsoft 365 environment. Governance and operational controls emphasize centralized tenant administration and content governance to support corporate collaboration workflows. Tramontina USA, Inc. Microsoft 365 Collaboration supports internal communications, document lifecycle management, and cross functional collaboration across the company.
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Collaboration | Collaboration |
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2021 | 2021 |
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Tramontina USA, Inc. SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BluJay Solutions Ltd | Legacy | Blujay Kewill | Supply Chain Management | SCM | n/a | 2012 | 2012 |
In 2012, Tramontina USA, Inc. deployed Blujay Kewill as its Supply Chain Management platform to automate e-Commerce drop shipment workflows across manufacturing and supply chain operations. The program was led from a PMO Manager for Manufacturing and Supply Chain and focused on program and project management of a companywide fulfillment orchestration initiative.
The implementation delivered a complete automated e-Commerce drop shipment system using the BluJay Kewill Flagship third party software, configured to handle order intake, fulfillment orchestration, carrier messaging, and file-based reporting. The deployment included configuration work to support automated report extraction and formatting for Wal-Mart retail link account reporting, with outputs routed to operations and sales executives.
Blujay Kewill was integrated directly with Oracle EBS R12 and Commerce Hub, and it interfaced with carrier systems FedEx, UPS, and USPS to automate shipment tendering and tracking communications. Integration work emphasized system-to-system transactions between the ERP, Commerce Hub, the Blujay Kewill transport layer, and external carrier endpoints to support drop ship flows.
Governance was implemented through program and project management oversight from the PMO Manager, with project controls addressing configuration, integration testing, and reporting cadence for retail account requirements. Operational scope covered manufacturing and supply chain teams and targeted process standardization for order-to-fulfillment and retail reporting workflows.
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Tramontina USA, Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2019 | 2019 |
In 2019, Tramontina USA, Inc. deployed Zendesk Service on their website. Tramontina USA, Inc. uses Zendesk Service in the Customer Support category to centralize inbound web inquiries and surface support directly on the corporate site. The deployment provides a customer facing support channel embedded in web pages to capture and route requests from shoppers and end users.
Zendesk Service was configured to deliver a web widget experience, browser ticketing, email capture, and a knowledge base to enable self service. Configuration emphasized ticket routing, automated workflow rules, and agent queues aligned with Customer Support best practices. The full application name Zendesk Service is used as the primary system for case creation, tracking, and resolution management.
Operational coverage focuses on customer service and support operations handling product inquiries and order related questions originating from the website. Governance centers on centralized ticket management, role based agent access, and defined escalation workflows to manage inbound cases. Rollout details did not list an implementation partner, and the system is positioned as the company website support layer.
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Tramontina USA, Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Tramontina USA, Inc.
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Apps Being Evaluated by Tramontina USA, Inc. Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Tramontina USA, Inc. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Tramontina USA, Inc. digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Tramontina USA, Inc. Technographics
Tramontina USA, Inc. is a Manufacturing organization based in United States,
with around 1000 employees and annual revenues of $90.0 million.
Tramontina USA, Inc. operates a diverse technology stack with applications such as
Microsoft 365, Blujay Kewill and Zendesk Service,
covering areas like Collaboration, Supply Chain Management and Customer Support.
Tramontina USA, Inc. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, BluJay Solutions Ltd and Zendesk.
Tramontina USA, Inc. recently adopted applications including
Google Workspace (Formerly Google G-Suite) in 2021, Amazon EC2 in 2020 and Amazon CloudFront in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Tramontina USA, Inc.’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Tramontina USA, Inc.’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Tramontina USA, Inc. technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.