Trane
800-E Beaty Street,
Davidson, 28036, NC,
United States
Davidson, 28036, NC,
United States
1 704-655-4000
Manufacturing
Trane Technographics
Trane Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Trane and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50000 Trane employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Trane has purchased the following applications: Skills Base AI Skills Intelligence for Skills Intelligence in 2023, Salesforce Field Service (ex ClickSoftware) for Field Service Management in 2010, Apple Business Chat for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Trane is running and its propensity to invest more and deepen its relationship with Skills Base , Visier , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Trane revenues, which have grown to $13.30 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Trane intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Trane Tech Stack and Enterprise Applications
Trane HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Skills Base | Legacy | Skills Base AI Skills Intelligence | Skills Intelligence | HCM | n/a | 2023 | 2024 |
In 2023, Trane implemented Skills Base AI Skills Intelligence to standardize and manage technician skills across North America and Latin America. The deployment centralized skills profiling and competency data to support resource allocation and learning and development, positioning Skills Base AI Skills Intelligence as a Skills Intelligence layer for field service workforce planning.
The implementation included configuration of skills taxonomies, technician skill matrices, and resource-allocation workflows, together with integrations that synchronized skills data with Trane's learning management system and Salesforce. Skills Base AI Skills Intelligence was configured to feed identified skill gaps into the LMS for recommended training workflows, and to surface technician qualifications within Salesforce records to support assignment and dispatch decisions.
Operational scope covered regional technician populations and affected learning and development, field service operations, and workforce management functions. Governance established centralized skills definitions and maintenance workflows to improve visibility and enable more effective technician deployment and assignment as part of resource-allocation processes.
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Workforce Analytics | HCM |
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2019 | 2019 |
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Trane ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Field Service (ex ClickSoftware) | Field Service Management | ERP Services and Operations | n/a | 2010 | 2010 |
In 2010, Trane implemented Salesforce Field Service (ex ClickSoftware) across its global field operations in Field Service Management. The initiative was led by a senior solution architect who drove the Global implementation of ClickPlatform, ClickSchedule and ClickMobile on a cloud environment, concentrating on end to end service execution and commercial workflows.
The implementation configured ClickPlatform modules for quoting, work order management and service agreements, and deployed ClickSchedule for appointment scheduling and dispatch optimization and ClickMobile to equip field technicians with mobile work execution and time capture. Salesforce Field Service (ex ClickSoftware) was configured with workflows to support quote creation, service agreement lifecycle, work order assignment, technician routing and mobile confirmation, using configuration-driven business rules aligned to Field Service Management operations.
Deployment covered Trane service and installation organizations globally, centralizing scheduling, dispatch and mobile data capture under a single cloud-based instance. Governance was exercised by the solution architect to standardize service processes, establish centralized administration and operationalize mobile procedures, with an emphasis on configuration governance and workflow ownership across service delivery teams.
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Trane AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Apple | Legacy | Apple Business Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
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Trane Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Trane Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2016 | 2016 |
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Trane SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Demand Forecasting and Planning | SCM |
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2016 | 2016 |
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Supply Chain Management | SCM |
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2008 | 2009 |
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Trane CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2019 | 2019 |
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Customer Engagement | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Trane ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2023 | 2023 |
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IT Service Management | ITSM |
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2018 | 2018 |
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Remote Monitoring and Management | ITSM |
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2021 | 2021 |
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Trane PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Trane IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2011 | 2011 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2011 | 2011 |
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Trane CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Trane
| First Name | Last Name | Title | Function | Department | Phone | |
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Field Service Team Lead | Manager | Operations | |
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Field Operations Leader | Manager | Finance | |
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Field Service Team Leader | Manager | Operations | |
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Apps Being Evaluated by Trane Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Trane IT executives and key decision makers. This section highlights Trane's latest recorded technology evaluations, including Oracle E-Business Suite for ERP Financial on 2025-09-30, Oracle E-Business Suite HRMS for Core HR on 2025-09-30, and CCBill for Payment Processing on 2024-11-12. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Trane digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-09-30 | Trane | Evaluated | Oracle | Oracle E-Business Suite | ERP Financial | ERP |
| 2025-09-30 | Trane | Evaluated | Oracle | Oracle E-Business Suite HRMS | Core HR | HCM |
| 2024-11-12 | Trane | Evaluated | CCBill | CCBill | Payment Processing | ERP |
FAQ - APPS RUN THE WORLD Trane Technographics
Trane is a Manufacturing organization based in United States,
with around 50000 employees and annual revenues of $13.30 billion.
Trane operates a diverse technology stack with applications such as
Skills Base AI Skills Intelligence, Salesforce Field Service (ex ClickSoftware) and Apple Business Chat,
covering areas like Skills Intelligence, Field Service Management and Chatbots and Conversational AI.
Trane has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Skills Base, Salesforce and Apple.
Trane recently adopted applications including
Skills Base AI Skills Intelligence in 2023, Sentry in 2023 and Microsoft Azure Cloud Services in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Trane’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Trane’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Trane technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.