AI Buyer Insights:

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Trans Retail Indonesia Tech Stack and Enterprise Applications

Trans Retail Indonesia ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle Peoplesoft FSCM ERP Financial ERP n/a 2015 2015
In 2015, Trans Retail Indonesia implemented Oracle Peoplesoft FSCM as its ERP Financial platform to centralize finance operations across its business units. The implementation targeted accounts payable, accounts receivable, general expenses, treasury, asset management, and enterprise financial consolidation reporting. Oracle Peoplesoft FSCM was configured to deliver transactional ledgers, payables and receivables workflows, expense processing, treasury cash management controls, and fixed asset lifecycle tracking consistent with ERP Financial functional requirements. Configuration work included chart of accounts alignment, intercompany consolidation setup, and reporting structures to support consolidated financial statements across business units. The deployment incorporated Hyperion Planning & Reporting as the consolidation and planning layer integrated with Oracle Peoplesoft FSCM for aggregated reporting and planning workflows. Operational coverage spanned finance departments across all Trans Retail business units in Indonesia, with the application supporting accounting, treasury, and asset management functions. Governance was led by the IT Domain Manager for Finance Applications who coordinated a team of IT Application Managers to manage system configuration, system change management, and to lead support teams for finance operations. The program delivered implementation of financial consolidation reporting across Trans Retail business units and established ongoing application support and control processes.
Trans Retail Indonesia EPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle Hyperion EPM EPM n/a 2015 2015
Trans Retail Indonesia AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Rocket.chat Legacy Rocket.chat Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020, Trans Retail Indonesia implemented Rocket.chat on its public website to provide customer-facing conversational interfaces. This deployment positions Rocket.chat within the Chatbots and Conversational AI category to support customer service and online order inquiry workflows, establishing a clear relationship between Trans Retail Indonesia, Rocket.chat, Chatbots and Conversational AI, and customer service operations. The implementation focused on a web chat widget and real-time messaging functionality, with Rocket.chat configured to host conversational flows, canned responses, and agent handoffs for human escalation. Standard Chatbots and Conversational AI capabilities were applied, including session persistence and message history to support ongoing customer conversations and agent context continuity. Operational ownership was centered in the customer service organization and integrated into the website front end for live customer engagement. Governance emphasized agent routing and conversational workflow management, with deployment scope limited to the transmartdelivery.com site and day to day support handled by internal service teams using Rocket.chat.
Trans Retail Indonesia Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2020 2020
Trans Retail Indonesia Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application, Web and Enterprise Search Content Management 2022 2022
Trans Retail Indonesia eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Shopping Cart Management eCommerce 2020 2020
Trans Retail Indonesia IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2022 2022

IT Decision Makers and Key Stakeholders at Trans Retail Indonesia

First Name Last Name Title Function Department Email Phone
IT Director Director IT
IT Manager Manager IT
Finance Manager Manager Finance
General Manager Manager Finance

Apps Being Evaluated by Trans Retail Indonesia Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Trans Retail Indonesia IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Trans Retail Indonesia digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Trans Retail Indonesia Technographics
Trans Retail Indonesia is a Retail organization based in Indonesia, with around 10000 employees and annual revenues of $1.22 billion.
Trans Retail Indonesia operates a diverse technology stack with applications such as Oracle Peoplesoft FSCM, Oracle Hyperion and Rocket.chat, covering areas like ERP Financial, EPM and Chatbots and Conversational AI.
Trans Retail Indonesia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle and Rocket.chat.
Trans Retail Indonesia recently adopted applications including Algolia Search in 2022, Google Cloud CDN in 2022 and Google Cloud Platform (GCP) in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Trans Retail Indonesia’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Trans Retail Indonesia’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Trans Retail Indonesia technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.