Jakarta, 12310,
Indonesia
Trans Retail Indonesia Technographics
Trans Retail Indonesia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Trans Retail Indonesia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10000 Trans Retail Indonesia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Trans Retail Indonesia has purchased the following applications: Oracle Peoplesoft FSCM for ERP Financial in 2015, Oracle Hyperion for EPM in 2015, Rocket.chat for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Trans Retail Indonesia is running and its propensity to invest more and deepen its relationship with Oracle , Rocket.chat , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Trans Retail Indonesia revenues, which have grown to $1.22 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Trans Retail Indonesia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Trans Retail Indonesia Tech Stack and Enterprise Applications
Trans Retail Indonesia ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Peoplesoft FSCM | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, Trans Retail Indonesia implemented Oracle Peoplesoft FSCM as its ERP Financial platform to centralize finance operations across its business units. The implementation targeted accounts payable, accounts receivable, general expenses, treasury, asset management, and enterprise financial consolidation reporting.
Oracle Peoplesoft FSCM was configured to deliver transactional ledgers, payables and receivables workflows, expense processing, treasury cash management controls, and fixed asset lifecycle tracking consistent with ERP Financial functional requirements. Configuration work included chart of accounts alignment, intercompany consolidation setup, and reporting structures to support consolidated financial statements across business units.
The deployment incorporated Hyperion Planning & Reporting as the consolidation and planning layer integrated with Oracle Peoplesoft FSCM for aggregated reporting and planning workflows. Operational coverage spanned finance departments across all Trans Retail business units in Indonesia, with the application supporting accounting, treasury, and asset management functions.
Governance was led by the IT Domain Manager for Finance Applications who coordinated a team of IT Application Managers to manage system configuration, system change management, and to lead support teams for finance operations. The program delivered implementation of financial consolidation reporting across Trans Retail business units and established ongoing application support and control processes.
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Trans Retail Indonesia EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Hyperion | EPM | EPM | n/a | 2015 | 2015 |
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Trans Retail Indonesia AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Trans Retail Indonesia implemented Rocket.chat on its public website to provide customer-facing conversational interfaces. This deployment positions Rocket.chat within the Chatbots and Conversational AI category to support customer service and online order inquiry workflows, establishing a clear relationship between Trans Retail Indonesia, Rocket.chat, Chatbots and Conversational AI, and customer service operations.
The implementation focused on a web chat widget and real-time messaging functionality, with Rocket.chat configured to host conversational flows, canned responses, and agent handoffs for human escalation. Standard Chatbots and Conversational AI capabilities were applied, including session persistence and message history to support ongoing customer conversations and agent context continuity.
Operational ownership was centered in the customer service organization and integrated into the website front end for live customer engagement. Governance emphasized agent routing and conversational workflow management, with deployment scope limited to the transmartdelivery.com site and day to day support handled by internal service teams using Rocket.chat.
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Trans Retail Indonesia Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2020 | 2020 |
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Trans Retail Indonesia Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application, Web and Enterprise Search | Content Management |
|
2022 | 2022 |
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Trans Retail Indonesia eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Shopping Cart Management | eCommerce |
|
2020 | 2020 |
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Trans Retail Indonesia IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Trans Retail Indonesia
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| IT Director | Director | IT | ||||
| IT Manager | Manager | IT | ||||
| Finance Manager | Manager | Finance | ||||
| General Manager | Manager | Finance |
Apps Being Evaluated by Trans Retail Indonesia Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||