Trans Retail Indonesia
Lebak Bulus Raya No 8,
Jakarta, 12310,
Indonesia
Jakarta, 12310,
Indonesia
62 275 85800
Retail
Trans Retail Indonesia Technographics
Trans Retail Indonesia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Trans Retail Indonesia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10000 Trans Retail Indonesia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Trans Retail Indonesia has purchased the following applications: Oracle Peoplesoft FSCM for ERP Financial in 2015, Rocket.chat for Chatbots and Conversational AI in 2020, Google Workspace (Formerly Google G-Suite) for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Trans Retail Indonesia is running and its propensity to invest more and deepen its relationship with Oracle , Rocket.chat , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Trans Retail Indonesia revenues, which have grown to $1.22 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Trans Retail Indonesia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Trans Retail Indonesia Tech Stack and Enterprise Applications
Trans Retail Indonesia ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Peoplesoft FSCM | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, Trans Retail Indonesia implemented Oracle Peoplesoft FSCM as its ERP Financial platform to centralize finance operations across its business units. The implementation targeted accounts payable, accounts receivable, general expenses, treasury, asset management, and enterprise financial consolidation reporting.
Oracle Peoplesoft FSCM was configured to deliver transactional ledgers, payables and receivables workflows, expense processing, treasury cash management controls, and fixed asset lifecycle tracking consistent with ERP Financial functional requirements. Configuration work included chart of accounts alignment, intercompany consolidation setup, and reporting structures to support consolidated financial statements across business units.
The deployment incorporated Hyperion Planning & Reporting as the consolidation and planning layer integrated with Oracle Peoplesoft FSCM for aggregated reporting and planning workflows. Operational coverage spanned finance departments across all Trans Retail business units in Indonesia, with the application supporting accounting, treasury, and asset management functions.
Governance was led by the IT Domain Manager for Finance Applications who coordinated a team of IT Application Managers to manage system configuration, system change management, and to lead support teams for finance operations. The program delivered implementation of financial consolidation reporting across Trans Retail business units and established ongoing application support and control processes.
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Trans Retail Indonesia AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Trans Retail Indonesia implemented Rocket.chat on its public website to provide customer-facing conversational interfaces. This deployment positions Rocket.chat within the Chatbots and Conversational AI category to support customer service and online order inquiry workflows, establishing a clear relationship between Trans Retail Indonesia, Rocket.chat, Chatbots and Conversational AI, and customer service operations.
The implementation focused on a web chat widget and real-time messaging functionality, with Rocket.chat configured to host conversational flows, canned responses, and agent handoffs for human escalation. Standard Chatbots and Conversational AI capabilities were applied, including session persistence and message history to support ongoing customer conversations and agent context continuity.
Operational ownership was centered in the customer service organization and integrated into the website front end for live customer engagement. Governance emphasized agent routing and conversational workflow management, with deployment scope limited to the transmartdelivery.com site and day to day support handled by internal service teams using Rocket.chat.
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Trans Retail Indonesia Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Trans Retail Indonesia implemented Google Workspace (Formerly Google G-Suite) as its enterprise Collaboration platform. The deployment is visible on the company website, indicating the suite is used for external contact channels and internal collaboration tooling across the organization in Indonesia.
The Google Workspace (Formerly Google G-Suite) implementation centers on core Collaboration capabilities, including enterprise email, cloud storage, document and spreadsheet collaboration, shared calendars, and the Google Workspace admin console for tenant management. Configuration emphasis appears to be on centralized account provisioning, shared drive structures, and document collaboration workflows consistent with Collaboration category practices.
Operational coverage is organization wide, serving the companys employee base of roughly 10,000 and supporting corporate communication, content collaboration, and scheduling across business functions. Identity and access controls are managed through the Google Workspace admin controls to govern user roles, domain settings, and sharing permissions.
Governance and rollout practices focus on admin role segregation, domain-level policy configuration, and sharing governance to control external access and collaboration behavior. The implementation narrative positions Google Workspace (Formerly Google G-Suite) as the primary Collaboration platform for Trans Retail Indonesia, instrumented for both internal productivity and public-facing contact touchpoints.
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Trans Retail Indonesia Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
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Application, Web and Enterprise Search | Content Management |
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2022 | 2022 |
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Trans Retail Indonesia eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Shopping Cart Management | eCommerce |
|
2020 | 2020 |
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Trans Retail Indonesia EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
EPM | EPM |
|
2015 | 2015 |
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Trans Retail Indonesia IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
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|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
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Content Delivery Network | IaaS |
|
2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Trans Retail Indonesia
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
IT Director | Director | IT | |
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IT Manager | Manager | IT | |
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Finance Manager | Manager | Finance | |
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General Manager | Manager | Finance | |
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Apps Being Evaluated by Trans Retail Indonesia Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Trans Retail Indonesia IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Trans Retail Indonesia digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Trans Retail Indonesia Technographics
Trans Retail Indonesia is a Retail organization based in Indonesia,
with around 10000 employees and annual revenues of $1.22 billion.
Trans Retail Indonesia operates a diverse technology stack with applications such as
Oracle Peoplesoft FSCM, Rocket.chat and Google Workspace (Formerly Google G-Suite),
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Trans Retail Indonesia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Rocket.chat and Google.
Trans Retail Indonesia recently adopted applications including
Algolia Search in 2022, Google Cloud CDN in 2022 and Google Cloud Platform (GCP) in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Trans Retail Indonesia’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Trans Retail Indonesia’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Trans Retail Indonesia technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.